Mr. Appliance® locations share a Code of Values and culture to live by, which outlines how we work and live our daily lives.
Our Values
About Mr. Appliance: Our Values
About Mr. Appliance: Our Values
Code of Values
Mission: To create encore experiences that customers can't wait to share with others.
Vision: To be the appliance service leader renowned for integrity and dependability.
We Live Our Code of Values By R.I.C.H.
Respect
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Treating others as we would like to be treated.
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Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
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Responding in a timely fashion.
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Speaking calmly and respectfully, without profanity or sarcasm.
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Acknowledging everyone as right from their own perspective.
R
Integrity
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Making only agreements we are willing, able and intend to keep.
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Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
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Looking to the system for correction and proposing all possible solutions if something is not working.
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Operating in a responsible manner: "Above the line…"
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Communicating openly and with purpose.
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Asking clarifying questions if we disagree or do not understand.
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Never saying anything about anyone that we would not say to him or her.
I
Customer Focus
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Continuously striving to maximize internal and external customer loyalty.
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Making our best effort to understand and appreciate the customers' needs in every situation.
C
Having Fun In The Process!
H
Helpful Resources
Use our helpful resources to learn appliance tips and tricks. The more you know about your appliances, the better you can take care of them and avoid premature replacement.
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Choosing the Best Wine Cooler for Your Collection: Sommelier’s Secrets You Should Know
If you’re serious about protecting your wine investment and ensuring every bottle reaches its full potential, a dedicated wine cooler (also known as a wine refrigerator or wine fridge) is a necessity. But with so many options, how do you choose the best one? Mr. Appliance® expert Stuart Pyburn explains four key factors—the “sommelier's secrets”—that can help you select the perfect wine cooler to preserve your collection.
Oct 14 2025 -
Is Your Washing Machine Broken? Here’s What to Do!
There are few sounds more frustrating than the thud, whir, or complete silence of a washing machine that has decided to call it quits mid-cycle. Before you start thinking about hand-washing or, worse, buying a brand-new appliance, it’s important to understand the common issues behind a malfunctioning washing machine—and when a professional can help you save money.
Oct 14 2025 -
Gas, Electric & Induction Ranges: Which Is Best for You?
Gas, electric, and induction ranges all work well in residential settings. However, the type of oven, stove, or range that is best for you and your family depends on your specific needs.
Oct 13 2025
