Total Number of Reviews:364
Office and service personnel very knowledgeable and kind.
The technician arrived on time. He was knowledgeable and pleasant. He finished the job and cleaned up afterwords. He also played with my dog. It was a very good experience. Thank you.
Thank you for your wonderful review, Rosalie! We're thrilled to hear that you had a great experience with our technician. It's nice to know he made both you and your dog feel comfortable. We appreciate your kind words and look forward to serving you again!
Fast service
Thank you for your feedback, Brian! We're glad to hear that you appreciated our fast service. Your satisfaction is our priority!
Quick, same day response when our refrigerator stopped working. Competent technician explained everything thoroughly and made the repairs efficently.
Thank you for your wonderful feedback, Richard! We're glad we could respond quickly and efficiently to your refrigerator issue. Our technicians strive to provide clear explanations and quality service, so it's great to hear that reflected in your experience. We appreciate your support!
Amazing work! My machine went down at my place of business, so we were scrambling to find someone to fix it... during the holiday season. They were fast, detailed, and kept me in the loop with not only what the issue was, but how we can prevent it from happening again in the future. Danny, our tech, was great! I would highly recommend using them.
Thank you for your fantastic review, Bobby! We are glad to hear that Danny provided you with fast and detailed service, especially during the holiday season. Your recommendation means a lot to us, and we appreciate your trust in our team. If you need any assistance in the future, don't hesitate to reach out!
This is the second time I have used Mr. Appliance. Both times the response was very timely. Both repairmen were personable, polite, very knowledgeable, and explained the problem to me. They fixed the problem quickly.
Thank you for your wonderful feedback, Phyllis! We're delighted to hear about your positive experiences with our team. Providing timely and effective service is our goal, and it’s great to know we met your expectations. We appreciate your loyalty and look forward to serving you again in the future!
Wow. Service was amazing. Quick and reasonable price. Thank you
Thank you so much for your kind words, New Millennium Designs! We're thrilled to hear that you had an amazing experience with our service. Your satisfaction is our priority, and we look forward to serving you again!
Daniel was charming and very knowledgeable about the dishwasher he was working on. We really appreciated his sincerity and you could tell he really likes what he does and the company he represents 😊 we will definitely reach out to Mr. Appliance again when the time arises for repairs on our appliances and ask for Daniel 😊
Thank you for your wonderful feedback, Rene! We're delighted to hear that Daniel provided you with such excellent service. Your appreciation means a lot to us, and we look forward to assisting you again in the future!
Matthew was brilliant professional and knowledgeable. Fixed the problem right away and cleaned everything up. Excellent technician.
Thank you for your wonderful review, Ghen! We're delighted to hear that Matthew provided you with excellent service and professionalism. Your satisfaction is our priority, and we appreciate your feedback!
Thanks for coming out so quickly and being so efficient helpful and friendly.
Thank you for your kind words, Bob! We're delighted to hear that you had a positive experience with our team. Your satisfaction is our priority, and we look forward to serving you again in the future!
Originally my Samsung fridge wasn't cooling, called Samsung and they gave me the run around for weeks, called here and they had a tech out within 48hours and my fridge was fixed.
Thank you for sharing your experience, Victoria! We're glad to hear that we could resolve the issue with your fridge quickly and efficiently. Your satisfaction is our priority, and we appreciate your trust in us!
Technician very helpful and knowledgeable of work.
Thank you for your kind words, Glen! We're glad to hear that our technician was helpful and knowledgeable. We appreciate your support and hope to assist you again in the future!
Matt the technician was very professional clean and took care of my dishwasher right away
Thank you for your kind words, Yensel! We're thrilled to hear that Matt provided you with professional service. Your satisfaction is our top priority, and we appreciate your feedback!
The customer service representative were very kind and professional. I called and a tech came out same day. My tech's name was Daniel Contreras. Daniel was very kind and helpful and knowledgeable. He went above and beyond. He was patient and timely and gave me great pointers for the future. If I have another appliance issue I will use this company. I will also be asking that only Daniel be sent.
Thank you for your wonderful feedback, Donna! We're thrilled to hear that Daniel provided you with such exceptional service. Your satisfaction means a lot to us, and we appreciate your trust in our team. We look forward to assisting you again in the future!
Matthew was very thorough and knowledgeable. He explained everything he did and gave me some instruction in dealing with my refrigerator. At no time did I feel that he was exaggerating the issue - the charge was reasonable and the service was quick. I am very pleased.
Thank you for your wonderful review, Carol! We're delighted to hear that Matthew provided excellent service and clear explanations. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future!
The technician, Jairo, was terrific! Very personable, knowledgeable and excellent customer service. Thank you! I will definitely recommend you to others!
Thank you for your fantastic review, Donna! We're thrilled to hear that Jairo provided you with excellent service. Recommendations from satisfied customers like you mean a lot to us! We look forward to serving you again in the future.
Thank you for the 5-star rating, Robert! We appreciate your support and look forward to serving you again.
Professional and prompt. Technician, Matt, was highly qualified to do the repairs on my dishwasher. He explained what was wrong and what needed to be done to repair it. Turnaround time to get the parts was very fast. Office staff was very helpful and courteous.
Thank you for your wonderful review, Janice! We're thrilled to hear that Matt provided you with professional and efficient service. Our team works hard to ensure a smooth experience, and your feedback is greatly appreciated. We look forward to serving you again!
Our dryer broke and within 24 hours Danny was here to have a look and identify the problem. He explained the issue and discussed options. He was super professional and worked efficiently. Dryer is now fixed and back to working condition!
Thank you for your wonderful review, Marissa! We're thrilled to hear that Danny provided prompt and professional service. It’s great to know that your dryer is now back in working condition. We appreciate your feedback and hope to assist you again in the future!
Tech was very professional and knowlegable! Great service!
Thank you for your wonderful review, Sherri! We're thrilled to hear that our technician provided professional and knowledgeable service. Your feedback motivates us to keep delivering great experiences!
Total Number of Reviews:364