4.9/5

364 Ratings

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Ricki Mandeloff
Ricki Mandeloff via Google

Office and service personnel very knowledgeable and kind.

Rosalie Taylor
Rosalie Taylor via Google

The technician arrived on time. He was knowledgeable and pleasant. He finished the job and cleaned up afterwords. He also played with my dog. It was a very good experience. Thank you.

Response from Owner

Thank you for your wonderful review, Rosalie! We're thrilled to hear that you had a great experience with our technician. It's nice to know he made both you and your dog feel comfortable. We appreciate your kind words and look forward to serving you again!

Brian Hoffmann
Brian Hoffmann via Google

Fast service

Response from Owner

Thank you for your feedback, Brian! We're glad to hear that you appreciated our fast service. Your satisfaction is our priority!

Richard Orlemann
Richard Orlemann via Google

Quick, same day response when our refrigerator stopped working. Competent technician explained everything thoroughly and made the repairs efficently.

Response from Owner

Thank you for your wonderful feedback, Richard! We're glad we could respond quickly and efficiently to your refrigerator issue. Our technicians strive to provide clear explanations and quality service, so it's great to hear that reflected in your experience. We appreciate your support!

Bobby Ludwig
Bobby Ludwig via Google

Amazing work! My machine went down at my place of business, so we were scrambling to find someone to fix it... during the holiday season. They were fast, detailed, and kept me in the loop with not only what the issue was, but how we can prevent it from happening again in the future. Danny, our tech, was great! I would highly recommend using them.

Response from Owner

Thank you for your fantastic review, Bobby! We are glad to hear that Danny provided you with fast and detailed service, especially during the holiday season. Your recommendation means a lot to us, and we appreciate your trust in our team. If you need any assistance in the future, don't hesitate to reach out!

Phyllis Whitney
Phyllis Whitney via Google

This is the second time I have used Mr. Appliance. Both times the response was very timely. Both repairmen were personable, polite, very knowledgeable, and explained the problem to me. They fixed the problem quickly.

Response from Owner

Thank you for your wonderful feedback, Phyllis! We're delighted to hear about your positive experiences with our team. Providing timely and effective service is our goal, and it’s great to know we met your expectations. We appreciate your loyalty and look forward to serving you again in the future!

New Millennium Designs
New Millennium Designs via Google

Wow. Service was amazing. Quick and reasonable price. Thank you

Response from Owner

Thank you so much for your kind words, New Millennium Designs! We're thrilled to hear that you had an amazing experience with our service. Your satisfaction is our priority, and we look forward to serving you again!

Terry LaFevre
Terry LaFevre via Google

Daniel was charming and very knowledgeable about the dishwasher he was working on. We really appreciated his sincerity and you could tell he really likes what he does and the company he represents 😊 we will definitely reach out to Mr. Appliance again when the time arises for repairs on our appliances and ask for Daniel 😊

Response from Owner

Thank you for your wonderful feedback, Rene! We're delighted to hear that Daniel provided you with such excellent service. Your appreciation means a lot to us, and we look forward to assisting you again in the future!

Jennifer Dennis
Jennifer Dennis via Google

Matthew was brilliant professional and knowledgeable. Fixed the problem right away and cleaned everything up. Excellent technician.

Response from Owner

Thank you for your wonderful review, Ghen! We're delighted to hear that Matthew provided you with excellent service and professionalism. Your satisfaction is our priority, and we appreciate your feedback!

Lucy And Bob McLeod
Lucy And Bob McLeod via Google

Thanks for coming out so quickly and being so efficient helpful and friendly.

Response from Owner

Thank you for your kind words, Bob! We're delighted to hear that you had a positive experience with our team. Your satisfaction is our priority, and we look forward to serving you again in the future!

Victoria Marie
Victoria Marie via Google

Originally my Samsung fridge wasn't cooling, called Samsung and they gave me the run around for weeks, called here and they had a tech out within 48hours and my fridge was fixed.

Response from Owner

Thank you for sharing your experience, Victoria! We're glad to hear that we could resolve the issue with your fridge quickly and efficiently. Your satisfaction is our priority, and we appreciate your trust in us!

glen taylor
glen taylor via Google

Technician very helpful and knowledgeable of work.

Response from Owner

Thank you for your kind words, Glen! We're glad to hear that our technician was helpful and knowledgeable. We appreciate your support and hope to assist you again in the future!

Yensel Gutierrez
Yensel Gutierrez via Google

Matt the technician was very professional clean and took care of my dishwasher right away

Response from Owner

Thank you for your kind words, Yensel! We're thrilled to hear that Matt provided you with professional service. Your satisfaction is our top priority, and we appreciate your feedback!

Donna Parham
Donna Parham via Google

The customer service representative were very kind and professional. I called and a tech came out same day. My tech's name was Daniel Contreras. Daniel was very kind and helpful and knowledgeable. He went above and beyond. He was patient and timely and gave me great pointers for the future. If I have another appliance issue I will use this company. I will also be asking that only Daniel be sent.

Response from Owner

Thank you for your wonderful feedback, Donna! We're thrilled to hear that Daniel provided you with such exceptional service. Your satisfaction means a lot to us, and we appreciate your trust in our team. We look forward to assisting you again in the future!

Carol Boyce
Carol Boyce via Google

Matthew was very thorough and knowledgeable. He explained everything he did and gave me some instruction in dealing with my refrigerator. At no time did I feel that he was exaggerating the issue - the charge was reasonable and the service was quick. I am very pleased.

Response from Owner

Thank you for your wonderful review, Carol! We're delighted to hear that Matthew provided excellent service and clear explanations. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future!

Donna Stevens
Donna Stevens via Google

The technician, Jairo, was terrific! Very personable, knowledgeable and excellent customer service. Thank you! I will definitely recommend you to others!

Response from Owner

Thank you for your fantastic review, Donna! We're thrilled to hear that Jairo provided you with excellent service. Recommendations from satisfied customers like you mean a lot to us! We look forward to serving you again in the future.

Robert Perkins
Robert Perkins via Google

Response from Owner

Thank you for the 5-star rating, Robert! We appreciate your support and look forward to serving you again.

Janice Boehm
Janice Boehm via Google

Professional and prompt. Technician, Matt, was highly qualified to do the repairs on my dishwasher. He explained what was wrong and what needed to be done to repair it. Turnaround time to get the parts was very fast. Office staff was very helpful and courteous.

Response from Owner

Thank you for your wonderful review, Janice! We're thrilled to hear that Matt provided you with professional and efficient service. Our team works hard to ensure a smooth experience, and your feedback is greatly appreciated. We look forward to serving you again!

Marissa Lyman
Marissa Lyman via Google

Our dryer broke and within 24 hours Danny was here to have a look and identify the problem. He explained the issue and discussed options. He was super professional and worked efficiently. Dryer is now fixed and back to working condition!

Response from Owner

Thank you for your wonderful review, Marissa! We're thrilled to hear that Danny provided prompt and professional service. It’s great to know that your dryer is now back in working condition. We appreciate your feedback and hope to assist you again in the future!

Sherri O'Donnell
Sherri O'Donnell via Google

Tech was very professional and knowlegable! Great service!

Response from Owner

Thank you for your wonderful review, Sherri! We're thrilled to hear that our technician provided professional and knowledgeable service. Your feedback motivates us to keep delivering great experiences!

Total Number of Reviews:364

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