4.9/5

269 Ratings

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Erin Mingrone
Erin Mingrone via Google

Response from Owner

Thank you for the 5-star rating, Erin! We're glad to have your support and look forward to serving you again. Thank You! - Mr. Appliance of Anchorage Team

Erik Peters
Erik Peters via Google

Stephen was an expert on all aspects of the the job and made sure to lay out all of our options following diagnostics to allow us to make informed decisions. Can't thank and recommend him enough.

Response from Owner

Thank you for your wonderful review, Erik! We're delighted to hear that Stephen provided such expert service and guidance. Your recommendations mean a lot to us, and we look forward to assisting you again in the future! Thank You! - Mr. Appliance of Anchorage Team

AK Fish
AK Fish via Google

Had our 2007 LG Dryer giving its death squeal and thought uh-oh to replace the set will be $$$$. Called Mr. Appliance and they were to work me in the next day after I called. I said yes, of course. Kyle came out and was very courteous and explained what was going on. He had the parts kit on hand and we went with it. Now dryer is working as it should. Don't hesitate, go with Mr. Appliance for all your appliance repair needs.

Response from Owner

Thank you for your fantastic review, AK Fish! We’re thrilled to hear that Kyle was able to assist you so promptly and that your dryer is back to working condition. Your recommendation means a lot to us, and we appreciate your trust in Mr. Appliance for your repair needs! Thank You! - Mr. Appliance of Anchorage Team

Jamie Koeritz
Jamie Koeritz via Google

Very smooth experience. They had an appointment available the day after I called and the service was great

Response from Owner

Thank you for your wonderful feedback, Jamie! We're thrilled to hear that your experience was smooth and that we could accommodate your appointment quickly. Your satisfaction is our priority, and we look forward to assisting you again! Thank You! - Mr. Appliance of Anchorage Team

Scott Nunn
Scott Nunn via Google

Showed up on time and were very quick to diagnose and fix the problem with our refrigerator.

Response from Owner

Thank you for your positive review, Scott! We're glad to hear that our team was prompt and efficient in resolving the issue with your refrigerator. Your satisfaction is our priority, and we appreciate your support! Thank You! - Mr. Appliance of Anchorage Team

Jlance99502
Jlance99502 via Google

Very professional and clean. They were very helpful and proficient at the repair.

Response from Owner

Thank you for your wonderful review, Jlance99502! We are glad to hear that you found our service professional and efficient. Your satisfaction is our priority, and we appreciate your feedback! Thank You! - Mr. Appliance of Anchorage Team

Susan Arth
Susan Arth via Google

Ahead of time, I received an email from the company with the name and a photograph of the service person who was coming to our home. The repair person was professional and efficient. When he could not make the repair, because he needed a part, he explained why thoroughly. The following week he came In the window of time, supplied by the company, and made the repair in 10 minutes. Everything went smoothly and the cost was reasonable.

Response from Owner

Thank you for your wonderful review, Susan! We're happy to hear that our communication and service met your expectations. It’s great to know that the repair process went smoothly for you. Your feedback motivates our team to continue delivering excellent service. We look forward to assisting you again in the future! Thank You! - Mr. Appliance of Anchorage Team

HouseBroken
HouseBroken via Google

I always look online when I need a pro. I found this company quickly. Mr Appliance instills integrity in his staff and makes sure they use it. They are kind and professional. And for the First time I had a pro that was a lady!! She did a precise (Nova) and professional job, was finished quickly and left me with a renewed dishwasher that's ultra quiet once again! Thank you Nova! And Mr Appliance!

Response from Owner

Thank you for your wonderful review, HouseBroken! We are thrilled to hear about your positive experience with Nova and appreciate your recognition of our team's integrity and professionalism. We're delighted that your dishwasher is working perfectly again. Your support means a lot to us! Thank You! - Mr. Appliance of Anchorage Team

J.R. Wilcox
J.R. Wilcox via Google

Quick and efficient!

Response from Owner

Thank you for your positive review, Kelsey! We're glad to hear you found our service quick and efficient. Your satisfaction is our priority! Thank You! - Mr. Appliance of Anchorage Team

Kirsten Kirk
Kirsten Kirk via Google

Our service man was kind, he answered all questions I had and was quick and helpful. I really appreciate how prompt and professional he was.

Response from Owner

Thank you for your wonderful feedback, Kirsten! We're glad to hear that our service technician provided the kind and professional assistance you expected. Your appreciation means a lot to us! We look forward to serving you again in the future. Thank You! - Mr. Appliance of Anchorage Team

Mina Mathias
Mina Mathias via Google

This company came out when another local company refused to try my icy driveway. Very reliable, very professional and I highly recommend them!!

Response from Owner

Thank you so much for your kind words, Mina! We’re glad we could assist you when you needed it most. Your recommendation means a lot to us, and we look forward to serving you again in the future! Thank You! - Mr. Appliance of Anchorage Team

Kovin
Kovin via Google

Kyle and his trainee Nova were absolutely lovely, it was the second time having Kyle in our home and we have no complaints. Even with understaffing, they did their utmost to communicate, were timely, did great work efficiently, well and quickly, and were incredibly pleasant under the stress of their workload. Brenda, whom I spoke with on the phone, was equally phenomenal on all counts. These people care, will work with you, and in a day and age where it isn’t always priority for companies to be, THEY are true professionals. If I could give a higher rating I would. Do not hesitate to call Mr Appliance, and especially to work with Brenda, Kyle, and Nova. Thanks yall! You’re lifesavers.

Response from Owner

Thank you so much for your incredible review, Kovin! We're thrilled to hear that Kyle and Nova provided you with excellent service, and that Brenda was also helpful. Our team truly values your support and trust in us. We look forward to assisting you again in the future! Thank You! - Mr. Appliance of Anchorage Team

Humming Healers
Humming Healers via Google

They were fast and efficient once the part came in! Kyle and his apprentice ( can’t remember her name) did a great job! Thank you!

Response from Owner

Thank you for your kind words! We’re glad to hear that Kyle and his apprentice provided fast and efficient service. Your appreciation means a lot to us, and we hope to assist you again in the future! Thank You! - Mr. Appliance of Anchorage Team

Ariel Buehler
Ariel Buehler via Google

Easy to schedule, commuted the entire process, and did a great job. Highly recommend

Response from Owner

Thank you for your wonderful review, Ariel! We're glad to hear that scheduling was easy and that you were satisfied with our service. Your recommendation means a lot to us! Thank You! - Mr. Appliance of Anchorage Team

Karen Barnett
Karen Barnett via Facebook

Good, fast and responsive. Problem solved.

Mark Barnett
Mark Barnett via Google

Our repairman, Kyle, was very knowledgeable and professional. He quickly diagnosed our appliance problem and got things working again.

Response from Owner

Thank you for your wonderful review, Mark! We're glad to hear that Kyle provided you with knowledgeable and professional service. Your satisfaction is our top priority, and we appreciate your feedback! Thank You! - Mr. Appliance of Anchorage Team

AK eXpeditions
AK eXpeditions via Google

Tech (Kyle) was punctual, professional and precisely identified the issue and quickly made recommendations on repairs that remedied the issue.

Response from Owner

Thank you for your wonderful review, AK eXpeditions! We're delighted to hear that Kyle provided you with punctual and professional service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Thank You! - Mr. Appliance of Anchorage Team

China Werner
China Werner via Google

Response from Owner

Thank you for your 5-star rating, Brian! We appreciate your support and look forward to serving you again in the future. Thank You! - Mr. Appliance of Anchorage Team

Karen Gilley
Karen Gilley via Google

Joe Nalle
Joe Nalle via Google

Great customer service and we liked that they sent a photo of the repairman!!

Total number of 5 star reviews :251

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