4.9/5

339 Ratings

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Greg Henderson
Greg Henderson via Google

Great experience. Very accommodating working around my schedule. The service professional was very good. Took the time to sort out the problem and discuss next steps etc.

Sue Cole
Sue Cole via Google

We found Jacob to be a thorough and very competent repairman. He was professional, polite, and patiently answered all of our questions. We are very pleased with his repair service.

P Haworth
P Haworth via Google

Just had Joshua work on our broken Matag. He went above and beyond trying to replace the bad part. We would certainly call Mr. Appliance again because of him.

Response from Owner

Thank you for taking the time to share your experience with Mr. Appliance of Ann Arbor. We are glad to hear that we provided excellent service and went above and beyond. We look forward to the opportunity to assist you again in the future.

John Baughn
John Baughn via Google

Good reliable service

Response from Owner

Thank you for taking the time to leave a review, John. We are pleased to hear that you found our service to be reliable. If you ever need assistance in the future, please don't hesitate to reach out.

Jennifer Fulton
Jennifer Fulton via Google

Our appliance guy Frederick was very friendly and knowledgeable with our washer! He made sure the fix was what we were satisfied with! Would definitely recommend Mr Appliance to friends and family! I loved that they were so near our place of residence!

Response from Owner

Thank you for taking the time to share your positive experience with Frederick at Mr. Appliance of Ann Arbor. We are thrilled to hear that he was able to provide friendly and knowledgeable service for your washer and we will be sure to share your feedback with him. It's great to know that you would recommend us to your friends and family.

Bill Lucas
Bill Lucas via Google

Jacob is an amazing tech! On time and cares about his work being done correctly. He fixed my fridge and triple checked the work. Thanks Jacob!

Response from Owner

Thank you for taking the time to share your experience with Jacob at Mr. Appliance of Ann Arbor. We are thrilled to hear that he provided you with excellent service and that your fridge is now working properly. We will be sure to share your feedback with Jacob. We appreciate your feedback and look forward to serving you again in the future.

Tom York
Tom York via Google

David was a pro with great service!

Response from Owner

Thank you for taking the time to leave a review, Tom. We're glad to hear that David provided you with great service and we will share your feedback with him. We appreciate your feedback and hope to work with you again in the future.

Katheryn Frame
Katheryn Frame via Google

Excellent service! Friendly, knowledgable, on time. Highly recoommend.

Response from Owner

Thank you for taking the time to leave such a positive review, Katheryn! We are thrilled to hear that you had an excellent experience with our team at Mr. Appliance of Ann Arbor. Customer satisfaction is our top priority, and we are so glad that we could provide you with friendly and knowledgeable service in a timely manner. Thank you for recommending us!

Delano Small
Delano Small via Google

Mr. appliance has been a pleasure to work with. Jacob showed up on time, and was able to fox the issue with my Samsung dishwasher effectively, and efficiently.

Response from Owner

Thank you for taking the time to leave us such a positive review, Delano! We are thrilled to hear that Jacob was able to effectively fix the issue with your Samsung dishwasher. We strive to provide timely and efficient service to all of our customers, and we are glad to hear that we met your expectations. Thank you for choosing Mr. Appliance of Ann Arbor for your appliance repair needs.

Linda & Glenn Shaw
Linda & Glenn Shaw via Google

Response from Owner

Thank you so much for taking the time to leave us a 5-star review, Glenn! We are thrilled to hear that you had a positive experience with Mr. Appliance of Ann Arbor. If you ever need our services again in the future, please don't hesitate to reach out.

Lora Vatalaro
Lora Vatalaro via Google

David (the refrigerator repair technician) was very knowledgeable, helpful and respectful. He really knew his stuff.

Response from Owner

Thank you for taking the time to share your positive experience with David. We are glad to hear that he was able to provide you with excellent service and that you were satisfied with his expertise and professionalism - we will be sure to pass your feedback on to him.

Spring Tremiane
Spring Tremiane via Google

Bought a brand new Bosch dishwasher that was purchased, delivered and installed by a reputable company. However, the dishwasher never worked. Jacob from Mr Appliance installed a completely new motherboard and got it working great. Thank you so much for helping me make use of this very expensive dishwasher that never worked from day one. All covered under the Bosch warranty as well. Excellent service, repair and attention to detail. Jacob was a delight to work with. Thank you.

Response from Owner

Thank you for your wonderful review, Spring! We're thrilled to hear Jacob was able to resolve the issue with your Bosch dishwasher. Your satisfaction and appreciation for our service mean a lot to us. If you need any further assistance in the future, please don't hesitate to reach out! Thank You! - Mr. Appliance Team

Jim Sullivan
Jim Sullivan via Google

Personable and professional!

Response from Owner

Thank you, Jim! We're glad to hear you found our team personable and professional. Your feedback means a lot to us! Thank You! - Mr. Appliance Team

Carol Creech
Carol Creech via Google

Frederick did a great job. Prompt, friendly and fixed the issue with our dishwasher. Highly recommend!

Response from Owner

Thank you for your wonderful review, Carol! We're thrilled to hear that Frederick was able to assist you promptly and effectively. Your recommendation means a lot to us! Thank You! - Mr. Appliance Team

Aaron G.
Aaron G. via Google

The service person arrived one-time, was courteous, professional and completed the work in a timely manner..😃

Response from Owner

Thank you for your wonderful feedback, Aaron! We're thrilled to hear that our service met your expectations. Your satisfaction is our priority, and we hope to serve you again in the future! Thank You! - Mr. Appliance Team

Brian Dillon
Brian Dillon via Google

Great and timely service

Response from Owner

Thank you for your positive review, Brian! We're delighted to hear that you experienced great and timely service. Your satisfaction is our priority! Thank You! - Mr. Appliance Team

Elena Shur
Elena Shur via Google

Excellent service from a knowledgeable technician. They had a cancellation and were able to fix my dishwasher earlier. Highly recommend.

Response from Owner

Thank you for your wonderful feedback, Elena! We're thrilled to hear that you had a great experience with our technician and that we could accommodate you sooner. Your recommendation means a lot to us! Thank You! - Mr. Appliance Team

Brenda Green
Brenda Green via Google

Jacob was very knowledgeable and very helpful and respectful.

Response from Owner

Thank you for your wonderful feedback, Brenda! We're glad to hear that Jacob provided you with excellent service and support. We appreciate your kind words and look forward to serving you again! Thank You! - Mr. Appliance Team

Kent Williams
Kent Williams via Google

Washing machine door was broken and they fixed efficiently. Took a couple of days to get the part, but came when they said they would.

Response from Owner

Thank you for your positive review, Kent! We're glad to hear that we could efficiently fix your washing machine door. We appreciate your patience while waiting for the part, and it's great to know that we delivered on our promises. If you need any further assistance in the future, feel free to reach out! Thank You! - Mr. Appliance Team

Alan Vandenbosch
Alan Vandenbosch via Google

Very professional and polite from start to finish

Response from Owner

Thank you for your kind words, Alan! We're delighted to hear that you found our team professional and polite. Your satisfaction is our priority, and we look forward to serving you again! Thank You! - Mr. Appliance Team

Total number of 5 star reviews :323

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