4.9/5

362 Ratings

|

Barry Grossman
Barry Grossman via Google

Rex Plasters
Rex Plasters via Google

Rep was very professional and explained the repairs that were needed.

Katherine Guth
Katherine Guth via Google

Jacob from Mr. Appliance repaired our dryer and saved us money with his recommendations. He was prompt, courteous and very helpful. This is the second time we have used his services and we will call on him again when needed.

Savannah McCormick
Savannah McCormick via Google

fast! hard workers

Response from Owner

We appreciate the five stars! Thank you for rating Mr. Appliance of Ann Arbor and have a great day.

Mitchell Silverman
Mitchell Silverman via Google

Response from Owner

Thank you for your positive review, Mitchell!

Mary & Glenn Johnson
Mary & Glenn Johnson via Google

Everything was perfect, from the initial call until the new part was installed and fixed they issue. They will be the first call I make next time I have an appliance issue.

Response from Owner

Thank you for your five-star review, Glenn. Our team at Mr. Appliance of Ann Arbor always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

Carolyn Lussier
Carolyn Lussier via Google

David was courteous, drove all over getting parts for our fridge, and had them installed that same day. A very good experience.

Response from Owner

Thank you for your five star review. The Mr. Appliance of Ann Arbor team is delighted we could serve you. Please keep us in mind if you have future repair needs.

Thomas Tobin
Thomas Tobin via Google

Making the appointment was easy online. Quick turnaround on getting someone to my house to repair my washer. Diagnosis of the problem was immediate. The two-person team that was sent to my house was professional and went to pick up the part needed and installed it with in 2 hours. I did a load of laundry as soon as they left and everything works great.

Response from Owner

Thank you for sharing your positive experience with us, Thomas. We're thrilled to hear that the online appointment process was smooth and that our team provided a swift and professional service. It's great to know that your washer is working perfectly now. Your feedback is greatly appreciated and reinforces our commitment to providing excellent service.

Dick Leopold
Dick Leopold via Google

Service was prompt. David was very friendly and knowledgeable. He left to complete his other appointment at the end of the day and then even came back to finish the job with us staying until about 7 PM.

Response from Owner

Thank you for sharing your experience with us. We're delighted to hear that you were happy with David's service, and we appreciate your recognition of his dedication in ensuring the job was completed to your satisfaction.

Kathleen Taylor
Kathleen Taylor via Google

Service technician Jacob was efficient, friendly and a pleasure to meet. I definitely will continue to use Mr. Appliance in the future.

Response from Owner

Thank you for taking the time to share your positive experience with Mr. Appliance of Ann Arbor, Kathleen! We look forward to serving you again in the future.

Lois Brinkman
Lois Brinkman via Google

The serviceman found the problem fast but needed dome kind of spproval before fixing; the appliance was under warranty. It took 2 extra weeks to get fixed, but probanly not this company’s fault. The repair was done quickly the srcond visit; the repairman was pleasant and knowledgeable

Response from Owner

Thank you for sharing your feedback, Lois. We're glad to hear that our serviceman was able to quickly diagnose the problem and that the repair was done efficiently. We appreciate your understanding of the delay as we waiting for approval to move forward from your warranty company. Please don'y hesitate to reach out if we can help again in the future!

Tara Stow
Tara Stow via Google

I had a number of appliances that had some issues. Jacob was persistent in trying to resolve them and was professional and pleasant.

Response from Owner

Thank you for taking the time to share your experience with Jacob and Mr. Appliance of Ann Arbor. We appreciate your feedback and look forward to serving you again in the future.

Shawn Ricoy
Shawn Ricoy via Google

Staff were very helpful, polite, and friendly. They called when an appointment opened up so we could get service sooner. Email and text communications were very convenient. Service tech was on time, friendly, and thorough. The assessment and repair service calls took less than an hour each.

Response from Owner

Thank you for taking the time to leave such a positive review! We are thrilled to hear that our staff was helpful, polite, and friendly throughout your service experience. We appreciate your feedback and look forward to serving you again in the future.

Hank Benedetto
Hank Benedetto via Google

Response from Owner

Thank you so much for taking the time to leave us a 5-star review, Hank! We are thrilled to hear that you had a positive experience with Mr. Appliance of Ann Arbor. If you ever need any appliance repair services in the future, please don't hesitate to reach out.

M. Beth Freiberg
M. Beth Freiberg via Google

Prompt and efficient service! Thank you for your help!

Response from Owner

Thank you, Beth! We're glad we could assist you promptly and efficiently. Let us know if you need anything else in the future.

Jack Goodnoe
Jack Goodnoe via Google

Response from Owner

Thank you so much for taking the time to leave us a 5-star review, Jack! We are thrilled to hear that you had a positive experience with Mr. Appliance of Ann Arbor. If you ever need assistance in the future, please don't hesitate to reach out.

Sandra Thomson
Sandra Thomson via Google

Wonderful from start to finish!

Response from Owner

Our team thanks you for taking the time to leave us your review! We are so happy to hear that you had a fantastic experience with our team at Mr. Appliance of Ann Arbor. Have a great day!

Sandy Pernecky
Sandy Pernecky via Google

Response from Owner

Thank you for your positive review, Sandra! We appreciate your business and look forward to helping again should the need arise in the future.

Georgia White-Epperson
Georgia White-Epperson via Google

Frederick arrived on time, was courteous, and - most important- fixed the pro lem with our dryer in a timely manner.

Response from Owner

Thank you for taking the time to leave a review, Georgia. We are pleased to hear that Frederick provided you with excellent service and was able to fix the issue with your dryer promptly. We appreciate your feedback and look forward to serving you again in the future.

Heidi IglayReger
Heidi IglayReger via Google

Jacob was on-time, professional and honest. He was incredibly helpful - we will definitely call them again. Thank you!

Response from Owner

Thank you for taking the time to leave such a positive review, Heidi! We are thrilled to hear that Jacob provided you with excellent service. We look forward to working with you again in the future.

Total number of 5 star reviews :345

help icon
Contact Mr. Appliance today to schedule your next service!