What People Are Saying About Mr. Appliance of Arlington

From start to finish, our experience with Mr. Appliance was exceptional. The receptionist was friendly and helpful in scheduling the appointment. The technician, Christian, was incredibly professional and knowledgeable. He thoroughly assessed the issue with our washing machine and provided honest advice on whether a repair or replacement was the best course of action. The part arrived sooner than expected, and the Receptionist promptly scheduled a follow-up appointment to minimize our inconvenience. Christian’s attention to detail was impressive, even going so far as to wear shoe covers to protect our floors. While I can't say for certain if the repair cost was the absolute lowest, I believe it was fair considering the high level and quality of customer service we received. I would highly recommend Mr. Appliance to anyone in need of an appliance repair.

I’m a repeat customer. They fixed my washer the previous time. This time Brock the technician fixed the dryer and cleaned it. Really knowledgeable and upfront on the cost of repairs. A real nice guy. Caution don’t buy Samsung washer or dryer.

Technician showed up right on time, was conscientious of the property, and addressed issues with the replacement part with skill. Price quoted was a bit higher than told initially, but was fine considering the extra work involved.

Serviceman Brock was on time, he had diagnosed the issue with my refrigerator several days earlier. He came in and actually took the time to let me know the exact problem my appliance was having. He performed his job quickly and professionally. My appliance immediately was working as it should. This is the kind of professional I want working on my appliance. I would like to have him personally dispatched for any future issues I may have. This is what customers like, a true professional. Thank you, Brock

Prompt,courteous,very knowledgeable and very thorough in completing the job. My microwave door is like new.

Christian came to check out our dryer. He fixed it quickly and professionally. He was friendly, kind, and patient. Thank you, Christian!

We’ve used Mr Appliance for years. I like that they are a “one-stop” shop. I don’t have to keep track of this repair service or that. Their technicians are knowledgeable and competent. They are also polite, professional, friendly, and honest. If it’s time to replace the unit, they will tell me rather than spend $ on a repair that won’t last. This last time on a Saturday, our ice maker failed. I immediately jumped on their website and schedule someone to come out on Monday. I honestly didn’t expect them to fit me in on such short notice; they were knocking on my door at 1000 Monday morning. We heartily recommend Mr Appliance.

Great follow up- professional and experienced team- Chris did a great job fixing dishwasher- respectful of my home- fair prices

Brock from Mr. Applicance was on time and very friendly. He was very efficient in running the diagnostic test for my needed repair. Brock provided me a simple breakdown of what the findings and cost would be. He was able to do the repair same day and completely resolved my repair issue. I would highly recommend Brock’s service and recommend using Mr. Applicance again in the future.

Our Refrigerator was running about 15 degrees warmer than normal, so we contacted Mr. Appliance to come take a look at it. Brock is the repair tech they sent out to work on our unit. Brock was professional and very congenial, he took great care to keep the work area clean. Within 5 minutes of arriving he already knew what the problem was. He explained to me that the defrost fan had Ice built up around it and couldn't turn and melt the ice build up and the drain tubes had been damaged by the expanding Ice. He showed me a way to do a manual defrost cycle on the refrigerator's control panel, to help improve the temperature until he could get the repair kit to make the proper repairs. Once the kit came in Brock came back and replaced & installed all of the parts needed to fix the unit. Walked me through the entire process and completed the job quickly. Although his work was outstanding, it was his personality and friendliness that really shined. Mr. Appliance is Blessed to to have such a fine, caring employee who can work at such a high skill level. I am pleased we called Mr. Appliance for this repair. and feel fortunate that Brock answered the call. Thank you, and God Bless, Tom Merryman

We had a great experience, they were able to come out and assess the issue, unfortunately the part we needed is no longer manufactured, but within 20 minutes of the tech leaving, their office manager, Donna, called and informed me they found a part and we were able to get it purchased and installed.

Had a stove and oven repaired. The service technician was knowledgeable, polite, and efficient. I will use them again.

Your technician David was on time he was curious, polite and professional he explained to me what was needed to do the work.

My tech Brandon was very knowledgeable and fixed The refrigerator and very friendly. I would recommend this company to have their appliances repaired. Thanks for your service and God bless.

Christian was awesome. Explained everything and did fast and great work. He was very thorough and checked everything. .

Quick, professional and did a great job! Highly recommend!

Great service