What People Are Saying About Mr. Appliance of Ashland and Mansfield

Would highly recommend them.

Mr. Appliance Customer service was awesome! From the first phone call until the Technician completed his work! I would use them again should the need arise!

So much better than other companies I've had do repairs. The phone was answered immediately when I called to see about scheduling. Repair was scheduled for the following day (Tuesday) and their process was explained. I received a text Monday evening with a 2 hour window of when to expect him and it included the name and photo of the technician, Dean. On Tuesday he was ahead of schedule and I received a text notification and he also personally called me to make sure it wasn't a problem. He seemed to be thorough in his diagnosis of the issue and provided a quote for repair and lead time on parts. We then discussed the pros/cons of repair vs. purchasing a new unit. He was very polite, honest and helpful. I will definitely be using this company the next time I have an issue with an appliance!

Our service guy David was very knowledgeable to what was wrong with our dryer got it all fixed up. He did a great job considering he had very little room to work.

Dean was right on time! He showed us what had happened to our dryer’s heating element and had it fixed in a short time.

Very happy with our service calls we had with Mr. Appliance. Our technician was friendly, timely, well mannered and made sure our oven was fixed correctly. We really appreciate it!

The technician fixed the issue quickly, uncovered another issue with the unit he repaired and came back the same day to complete the repair. I appreciate the commitment to getting the job done right.

We purchased a new refrigerator which needed the ice maker installed . We called Lewis Appliance and they were very accommodating , pleasant to work with . The day before the installation was to be done I was called and given a two hour window . Joe arrived on time and was a pleasure to be around. He went right to work and completed the job in a very short period of time . It was apparent he knew what he was doing. We have used Lewis Appliance in the past and recommended them to family and friends . We have all been happy . Dennis Chamberlin

Great communication from start to finish! Thank you Mr. Appliance!

Am very pleased with repairs and friendly and courteous employees. Would highly recommend them to others

We had Mr. Appliance come out today to look at our refrigerator. It was an emergency situation because it’s 90° and we had no refrigeration. They got a tech to us right away. We had David, a service manager, come out. He diagnosed the problem almost immediately. He asked several questions to see what the problem was and even showed me the damaged parts before removing them and replacing them. He took pictures and put every shelf back into the exact same place they came from. By the time he gathered his tools, our refrigerator was already at 40°. We could not be happier. Thank you David and Mr. Appliance.

Was fast and did good job explained everything Will call them back

Tech Chris was awesome, and walked us through the whole process. It was very ensuring to have everything explainec!

My serviceman was polite and efficient. Thank-you for a job welldone.

Everyone was so professional and nice! Great service!!