Testimonials | Mr. Appliance of Austin

Rema Hariharan via Google

Native Texan via Google

Scott is a courteous repair person who is knowledgeable, flexible and extremely honest in the area of appliance repair. I will absolutely contact them again when we have a broken appliance! Hopefully all their repair people are like him.

Response from Owner

Thanks so much for your feedback! Scott will be pleased to hear you appreciate his service. We're proud to be your new go-to team for appliance repair projects! Mr. Appliance of Austin

Clavier-Werke South Nathan Allen via Google

Response from Owner

We appreciate your review! Thanks for choosing us for your appliance repair needs. Mr. Appliance of Austin

Julian Salas-porras via Google

5 Stars I had a great experience with Mr. Appliance! The technician arrived right on time, quickly diagnosed and fixed the issue with our washing machine. They were professional, knowledgeable, and even took the time to suggest some helpful cleaning techniques to keep the machine running smoothly. Excellent service all around – I highly recommend Mr. Appliance!

Response from Owner

We're grateful you spread the word about our services, Julian! Thanks for letting us know your washing machine repair was seamless. We're happy to hear our cleaning and maintenance recommendations were valuable! Mr. Appliance of Austin

Brenda Kish via Google

Our technician was very good, fast and personable.

Response from Owner

Thank you, Brenda! We're glad our service professional provided speedy expert service. We're grateful to serve you. Mr. Appliance of Austin

Lisa Harris via Google

Very efficient. Showed up ahead of schedule. Unable to fix the washing machine- but that’s not his fault. Parts aren’t made any more. He tried everything he could.

Response from Owner

Lisa, thank you for sharing your experience! It was our pleasure to try and repair your washing machine. We apologize that we were unable to do this due to the parts no longer being manufactured. We're grateful you gave us a call and hope to help you again. Mr. Appliance of Austin

Betty Kennedy via Google

Arrived on time performed repairs very knowledgeable, personable and answers any questions about operations of machine going forward, highly recommend

Response from Owner

Thank you for recommending us, Betty! It's our pleasure to be prompt for your service appointment and answer any questions you have. We want to keep your home operating efficiently! Mr. Appliance of Austin

Milissa Warren via Google

They got us scheduled quickly and showed up on time. Scott was able to troubleshoot the problem and attempted the least costly repair. We ended up calling them back but again, they came out quickly and got the problem resolved. Still very cost effective and got us up and running.

Response from Owner

It's our pleasure to work to find the solution to the appliance repair, Milissa. We always try to help our customers save money in the process and are glad we could get the issue resolved. Thank you for giving us a call! Mr. Appliance of Austin

michael voltin via Google

Response from Owner

Thank you, Michael, for your wonderful rating of our appliance repair services! Mr. Appliance of Austin

LaNita Peterson via Google

Mr.Appliance is the first call we make when we need a repair. The technicians are always nice, professional, detailed and finish in a timely manner. Today I had the pleasure of Ben fixing our washing machine. Thank you, Mr. Appliance of Austin.

Response from Owner

LaNita, thank you for always choosing us for your appliance repair needs! We're delighted that Ben did a great job repairing your washing machine. We always appreciate the opportunity to keep your home in working order! Mr. Appliance of Austin

Linda Malvaney via Google

Very friendly and helpful. Fixed me Refrigerator very quick.

Response from Owner

We appreciate your feedback, Linda! It was our pleasure to make sure your refrigerator is back up and running. Thank you for your trust in our team! Mr. Appliance of Austin

Chris Kanute via Google

Dell was informative, professional and efficient. Our dryer is working again.

Response from Owner

Thanks, Chris. It's terrific Dell did a great job with your dryer repair. We're glad it's working properly again! Mr. Appliance of Austin

john jannak via Google

Good job.

Response from Owner

Thank you, John! We're delighted to earn your trust and satisfaction in our appliance repair services. Mr. Appliance of Austin

david allen via Google

I would recommend Mr. Appliance. Ben did a great job diagnosing the problem and explaining the issue. He resolved our problem and the cost was reasonable

Response from Owner

Thank you for recommending our appliance repair services, David! We're glad Ben provided clear communication about the issue and got your appliance up and running again in no time. We'll be sure to pass your appreciation along! Mr. Appliance of Austin

Jenny Murphy via Google

Steve was professional, timely and fixed our problem plus an additional one he found while working on our dishwasher.

Response from Owner

Jennifer, thanks for your great feedback! We're glad Steve's expertise ensured he properly identified and resolved the issues with your dishwasher. It's terrific you're happy with his service! Mr. Appliance of Austin

Sharon Lin via Google

Response from Owner

We appreciate your five-star endorsement of our appliance repair service, Sharon. Thanks so much for the great rating! Mr. Appliance of Austin

Lauren Kerr via Google

Response from Owner

Thank you for the perfect rating, Lauren! We are committed to keeping your home running smoothly and we hope you'll reach out again if you need us! Mr. Appliance of Austin

joEllen wynne via Google

Very communicative, timely and easy to schedule. Technician provided tips on usage of the appliance long term.Jeremy was great to work with.

Response from Owner

Thank you for your review, JoEllen! We're glad we could provide speedy expert services to get your home back up and running, and we'll be sure to celebrate your review with Jeremy and the team. Please don't hesitate to reach out if you need us in the future! Mr. Appliance of Austin

CINDEY YBARRA via Google

Response from Owner

Thank you, Cindy, for your wonderful rating! We're glad we could help. Mr. Appliance of Austin

Greg Pfahles via Google

Alex was our service technician. He arrived on time and quickly diagnosed our problem with our Samsung refrigerator/freezer. The unit had a faulty hinge that needed replaced. The freezer door would not remain closed. I thought it was the seal. He resolved our problem. He explained to me the problem. Alex provided exceptional customer service ND ensured that we were completely satisfied. He projected a pleasant demeanor. He thoroughly understands all aspects of his job. He is motivated and conscientious. He engagesin conversation and actively listens to you. He is extremely resourceful. Alex is a vital asset to Mr. Appliance. Please acknowledge Alex for an outstanding job he did for us. Sincerely, Greg & Gaylyn

Response from Owner

Greg and Gaylyn, thank you so much for your wonderful review! We're delighted to hear how helpful Alex was at repairing your Samsung refrigerator and freezer so that your home can operate efficiently again. It's our pleasure to clear communicate the scope of the issue and repairs to you so that you fully understand and can make an informed decision. We're proud to earn your complete satisfaction and will certainly let Alex know how much you appreciate his efforts to help you! Mr. Appliance of Austin

Total Number of Reviews:3889

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