What People Are Saying About Mr. Appliance of Oakland County

I chose Mr. Appliance because of the excellent reviews. From the moment I called for service, the person answering was informative and very professional. She explained I would receive an email as well as a text message to let me know when the service technician would be arriving. Within the time period indicated our technician Stephen, whose picture was in the email so I could identify him, arrived ontime. He went above and beyond explaining and servicing what was wrong and what needed to be fixed. He was polite, knowledgeable, neat and provided excellent service. Having employees who give such outstanding service to customers are truly indispensable. They are an asset to their employer. I will definitely recommend them and will only use their company in the future.

Professional

Was very prompt and knowledgeable. Will definately refer him to all my neighbors in leisure coop.

Had 3 parts to be replaced and Sean the technician was thorough and courteous to fix our commercial DCS oven and stove top.

First time using Mr. Appliance. Great experience! Randy was wonderful!

Steven answer ed all of my questions on time very courteous would recommend him to any of my family or friends thank you very much

Thorough and professional. Diagnosed the problem, provided best practices to alleviate future problems. Efficient installation and repair.

Stephen was professional and knowledgeable He had my dyer back to normal in no time

Steven was so amazing! He imparted knowledge and fixed multiple issues with our dishwasher like it was nothing! I would highly recommend! Steven in particular was so worth the price, amazing service and very personable!

I had a great experience with this company. They gave me different options on my appliance repair, were very honest, and curteous. I would call them again for future appliance issues. I was serviced by Stephen, he did a great job!

This was my second time to use Mr. Appliance and they did a great job. Very responsive and professional throughout the process of my appliance repair. Steve was great to work with and I recommend Mr. Appliance.

Excellent experience with Mr Appliance and Steve, the service technician. Steve arrived within the planned window of time. He was very respectful. He efficiently inspected the over-the-range Kitchen Aid microwave, thoroughly explained why it was not functioning, and reviewed the part that needed to be replaced. He told me he searched for the replacement part and discovered it was available at a local supplier the very same day. Steve provided me with the price of the part, service, and warranty which I thought was fair. The real bonus came when Steve told me he had time before his next appointment to get the part and install it. I agreed and the microwave was fixed the very same day. I understand I was fortunate Steve had a window of time to address my issue the same day. That may not be the case for all of his clients due to scheduling, yet I was appreciative he was willing to take care of the matter at hand the very same day. My experience with Steve from Mr Appliance was excellent. I highly recommend.

good job