4.8/5

261 Ratings

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Tim
Tim via Google

Great and quick service will use again.

Dymin & Designer
Dymin & Designer via Google

Justin was great, knowledgeable and professional. He answered all my questions and gave me his card to call him if I had any other questions

Response from Owner

Hi Dymin, we're pleased that your experience with us was a good one! Thank you for entrusting us with the care of your home and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.

Lea Schuler
Lea Schuler via Google

Response from Owner

Hi Lea, thank you for sharing your experience with Mr. Appliance. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local appliance repair service and have yourself a fantastic day!

Ted Jamison
Ted Jamison via Google

Great guy! Did the job with no complaints highly recommend thank you 😃👍

Response from Owner

Hi Ted, thank you for your review! We're glad you enjoyed your experience with Mr. Appliance. Thanks again for choosing us and have a great day!

James Johnson
James Johnson via Google

The service guy did a great job but the total cost and fee was very expensive he was here for an hour. We spent $399 getting our dryer back going

Response from Owner

Hi James, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!

John Dixon
John Dixon via Google

Very nice, friendly, and fast. Outstanding work!

Response from Owner

Hi John, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.

Ayo Olanrewaju
Ayo Olanrewaju via Google

Prompt excellent service by knowledgeable technician. Highly recommend

Response from Owner

Hi Ayo, thank you for sharing your experience with Mr. Appliance. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local appliance repair service and have yourself a fantastic day!

Precision Collision, LLC
Precision Collision, LLC via Google

Great service and professional

Response from Owner

Hi Precision, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!

Jeremy Alford
Jeremy Alford via Google

Noah was very informative. He explained what was wrong and what he needed to do to repair it. Would highly recommend!!!!!

Response from Owner

Hi Jeremy, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!

Lynn Davis
Lynn Davis via Google

Great service. Justin was very professional, friendly and very helpful. I like that he called to tell me he was on the way. And I really liked that he put covers on his shoes so as not to track in dirt, etc. I would recommend Justin and Mr Appliance to anyone who needs any appliance repair. Thank you!

Response from Owner

Hi Lynn, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!

Meredith Graf
Meredith Graf via Google

Noah was very polite, respectful and explained what he was doing very well. Had excellent service! Timely and fixed the problem quickly!

Response from Owner

Hi Meredith, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!

Clark McCall
Clark McCall via Google

This is the best place that I have ever used. I would probably call them back to work on any appliances that I have that is not working. They knew the product was not working. They help me contact the company and deal with the company. It was still under warranty and the company Gave me problems, But This company help me see through the problems and repaired my refrigerator. They let me know it should not break down now. It works 100% better than when we first got it.

Response from Owner

Hi Clark, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!

Matt Thompson
Matt Thompson via Google

Noah (tech) was the best. Very knowledgeable. He was able to fix my washing machine - preventing me from having to purchase a new one. He also took time to provide washing machine cleaning & fabric softener tips to maintain the longevity of the unit. In this self-serving, fast food world - Mr. Appliance continues to adopt great customer service values…customer service that is missing from so many 2024 businesses.

Response from Owner

Thank you for your wonderful review, Matt! We're thrilled to hear that Noah provided you with exceptional service and valuable tips. It's our goal to maintain high customer service standards, and your feedback affirms our efforts. We appreciate your support and look forward to serving you again!

Bayleigh Williams
Bayleigh Williams via Google

We were told by our warranty company to find a local technician to work on our washer/dryer combo… I am SO glad that I called these guys. They were extremely professional, thorough and came out the same day I called! They had to order parts, and they came in within a couple of days. Our service technician, Noah, was amazing! I will definitely be calling them again, as well as recommending them to anyone that needs service done!

Response from Owner

Thank you for your wonderful review, Bayleigh! We are thrilled to hear about your positive experience with our team and Noah. Providing prompt and professional service is our top priority, and we're glad we could assist you with your washer/dryer combo. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Tommy
Tommy via Google

Response from Owner

Thank you for your 5-star rating, Tommy! We appreciate your support and look forward to serving you again.

James Moon
James Moon via Google

Response from Owner

Thank you for the 5-star rating, James! We're glad to know you had a great experience with us. Your support is appreciated!

Adaizsah Jackson
Adaizsah Jackson via Google

I’ve used this company used twice. once with my washer and the second with my dryer. Both times they were only called out to do a diagnostic luckily I was able to get the problem fixed right on the spot. Very professional, time efficient and reasonably priced for the services also they give you a year warranty on the parts once they service you. highly recommend & if I have any other problems I will be using them again!

Response from Owner

Thank you for your wonderful review, Adaizsah! We're glad to hear about your positive experiences with our services for both your washer and dryer. Your recommendation means a lot to us, and we look forward to assisting you with any future needs.

Dominique Alexander
Dominique Alexander via Google

Justin was awesome..he basically told me the truth instead of trying to make a sale...Great job justin.

Response from Owner

Thank you for your wonderful review, Dominique! We're thrilled to hear that Justin provided you with honest and helpful service. Your feedback is greatly appreciated and we look forward to serving you again!

Ashley Johnson
Ashley Johnson via Google

They repair man was very nice, very clean, and informative, and polite and kind aswell. We will call them again surely!

Response from Owner

Thank you for your wonderful feedback, Ashley! We're thrilled to hear that you had a positive experience with our technician. Your satisfaction is our priority, and we look forward to serving you again!

Karen Arcement
Karen Arcement via Google

One of the most professional, efficient, courteous, and on time companies I've dealt with in a while. They are seasoned experts at what they do; they communicate extremely well from start to finish; Elizabeth in the office is perfect, and most of all, they did a great job with the install. I highly recommend Mr. Appliance. Thank you for being a great, trustworthy company and so easy to work with!

Response from Owner

Thank you so much for your kind words, Karen! We're thrilled to hear that you had such a positive experience with our team. We strive for professionalism and efficiency, and it's great to know that our efforts have resonated with you. We appreciate your recommendation and look forward to serving you again in the future!

Total Number of Reviews:261

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