4.8/5

1007 Ratings

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Max Stevens
Max Stevens via Google

Booking was really easy! Great service. Kudos to Shaun for his hard work and service.

Response from Owner

Hi Max, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.

Lori
Lori via Google

Very fast and efficient

Response from Owner

Hi Lori, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!

Angela Thompson
Angela Thompson via Google

I highly recommend Mr. appliance. Their service was excellent. Eric, my repair man was exceptional. Don’t hesitate to contact them.

Response from Owner

Hi Angela, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.

Jim Updegraff
Jim Updegraff via Google

Outstanding service and professionalism. It starts from the phone call. The customer service people are fantastic! Great communication and follow-up. Eric was my technician. He took the time to explain the issue and cost of the repair. I appreciate his honesty and how he values the customer. I have used Mr. Appliance three times and could not be more satisfied.

Response from Owner

Hi Jim, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!

Noel Bisesti
Noel Bisesti via Google

Chris W. of Mr. Appliance was incredibly detail-oriented, professional, and warm. He listened to and addressed all concerns. He was careful, thorough, and respectful. Chris completed the job to the highest possible standard.

Response from Owner

Thank you for the kind words, we really appreciate that you took the time to send this. Have a great day!

Richard Goode
Richard Goode via Google

From the moment we called to the moment the repair was completed the experience was professional, friendly and thorough! Highly recommend Mr. Appliance!

Response from Owner

Hi Candyee, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.

rcg
rcg via Google

This was our first experience with Mr. Appliance. A most positive experience. The tech, Kerry, was helpful, explaining the problem with our dryer and what would be the fix. Will call again when an appliance presents trouble. Thanks.

Response from Owner

Hi Rcg, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!

Rebecca S
Rebecca S via Google

Kerry was friendly, courteous and efficient. He was knowledgeable and quick to find the problem with my dryer. Communication was excellent and the repair cost was reasonable. I will use Mr Appliance again.

Response from Owner

Hi Rebecca, thank you so much for taking the time to review us. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!

Josh Allin
Josh Allin via Google

I highly recommend MrApplience.com. Shawn was great! He worked on a difficult issue with one of our appliances until It was operating perfectly! Give them a call today!

Response from Owner

Hi Josh, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!

YVETTE FLOYD
YVETTE FLOYD via Google

Shaun K. did a fantastic job repairing our gas oven. He was friendly, respectful and professional. He provided recommendations including maintenance tips. We will be sure to request Shaun again to top service results.

Response from Owner

Hi Yvette, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!

Jasmine Hales
Jasmine Hales via Google

Matthew went above and beyond for my service call. He broke down exactly what the problem was and fixed it with ease. He educated me on what to prevent and answered all my questions. Thank you!

Response from Owner

Hi Jasmine, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.

Joey Lewis
Joey Lewis via Facebook

Quick about getting here. Knew their job. Fixed the problem.

Response from Owner

Thank you so much for the kind words! We have a fantastic team!

Brian Mcdonald
Brian Mcdonald via Google

This is the 2nd time we have used Mr. Appliance and just the like the first time, the experience was phenomenal from start to finish. Clear communication, on time, quick fix, and strong support. Shaun was awesome and answered questions even about other appliances. I highly recommend them!!!!

Response from Owner

Hi Brian, thank you for sharing your experience with Mr. Appliance. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local appliance repair service and have yourself a fantastic day!

Ryan Ebel
Ryan Ebel via Google

Shaun showed up on time and diagnosed the problem. It was a unique stovetop problem and he did everything to figure out the issue, even coming by a 2nd time. I would recommend them and am happy with their work.

Response from Owner

Hi Ryan, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.

Robert Schley
Robert Schley via Google

They're busy so I had to wait a day. I expected to have to wait longer when I contacted them. It's worth it. Eric was running behind due to taking care of customers. The company reached out to let me know and see if I wanted to reschedule. As I've heard, if they take the time with other customers it means they'll make sure you're taken care of too. He got my oven fixed while taking the time to explain the process and options to me despite it being fairly late in the day. Excellent experience and I'll be calling them next time I have any issues with appliances.

Response from Owner

Hi Robert, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!

Madonna Fowler
Madonna Fowler via Google

Very pleased with our technician

Response from Owner

Hi Madonna, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.

Beth Warner
Beth Warner via Google

I can't say enough good things about this company. They were incredibly responsive and communication was excellent. Shaun was our technician. He actually arrived two days earlier than our scheduled appointment! He was very professional and got right to the problem. I highly recommend Shaun and Mr. Appliance.

Response from Owner

Hi Beth, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.

Tim Engle
Tim Engle via Google

Rarely are you so positive about an appliance repair job but I am going to take a few minutes to brag about this company. Specifically, Eric, who came on multiple visits to repair this oven. Not only did he quickly diagnose the problem but work hard to find solutions in fixing the problem given that as a high-end appliance, everything is complicated. additionally, their operations are flawless. I got reminders I got calls. I got updates and the repairman was always on time or early. I would strongly recommend this company.

Response from Owner

Hi Tim, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!

PETE MCNALLY
PETE MCNALLY via Google

Response from Owner

Hi Pete, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.

Holly Hirschman
Holly Hirschman via Google

Shaun was very through and professional.

Response from Owner

Hi Holly, thanks for taking a few minutes to provide us with your feedback! The Mr. Appliance team appreciates your business and looks forward to tackling your next project. Thanks again!

Total number of 5 star reviews :936

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