What People Are Saying About Mr. Appliance of Cartersville

Kuang was very professional and took the time to answer questions I had and completed the job in a timely fashion.

Excellent service and at a fair price. Service technician very courteous and explained every step in his repairs and clean his work area.

Dishwasher issue right before Thanksgiving. They are a Bosch certified repair shop. Called, scheduled for next day. Scott was on time, very professional and competent. Once issue was addressed, he stayed to start a cycle and waited a while to be sure all was ok. Would definitely recommend them.

The igniter on my stove was going bad. I called around to see how much a replacement would be and the prices were outrageous. Once I got a quote here with Andrew I immediately hired him. I took a picture of my stove and manufacturer’s info so he could order the part. They sent him the wrong part. Instead of telling me I had to wait he found a way to fix my original igniter. It’s been working perfectly ever since. THANK YOU ANDREW!!! I will call you for my other applicances 100%

My fridge was not getting any cool air and I had already thrown away so much food that had gone bad. Mr. Kuang was nice enough to go above and beyond to make sure that he gave me a temporary solution until a replacement fridge came. Thanks to his compassion I didn't have to throw away any more food. He was very polite and respectful. I feel so much gratitude for the help he offered me and wish there were more people like him in the world. He is definitely an employee worth keeping for the long run. Thank you Mr.Kaung

Start to finish, the Mr. Appliance team was friendly, helpful, and very thorough in ensuring our issue was resolved. Kuang also took extra time to explain what happened, why it happened, and how he was going to fix it. This was our second experience with Kuang and both were exceptional. Thank you for your professionalism and attentiveness!

Service great 👍. Officiant, professional, friendly. Highly recommend!

Terry always do the best,professional work on our appliance. Terry can fix everything. He is the best!!! No complains 👌.

Terry took great care of me and my family, arriving on time and happy to help us figure out our laundry dryer issue. Not only that, he called many hours before his scheduled appointment time and generously offered a much earlier timeframe, due to an opening he had available. Unfortunately for us both, my work schedule kept us from making the accommodation, but it was appreciated nonetheless. Once he arrived, he made quick work of my appliance and diagnosed the issue almost immediately. After 30 short minutes he had it up and running, during which I learned a great deal about the state of my dryer and further things to keep an eye on. He even helped me clean up the mess I made from trying to figure out the problem myself. His repair quote was very reasonable and knocked off an additional charge for a fuse he put in during his diagnostic process. Terry was kind, friendly, and professional. I can't recommend him or Mr. Appliance enough. Thank you for everything!

Terry and Quan were very professional technicians and brought a lot of experience to explain the repairs and talk through options. Highly recommend!

Great experience! Kuang was extremely knowledgeable, friendly and helpful. Highly highly recommend!!

Technician was extremely professional and helpful throughout the repair process. He was timing with his arrival and in constant communication with his status, the possible issues with our appliance and specific recommendations on repairs. We will use again anytime!

Quick service, knowledgeable, honest

Kuang was AMAZING! He is extremely knowledgeable and he went above and beyond to resolve the issue with my ice maker. 10/10 I definitely recommend! 😊

Very professional