What People Are Saying About Mr. Appliance of Cartersville

Start to finish, the Mr. Appliance team was friendly, helpful, and very thorough in ensuring our issue was resolved. Kuang also took extra time to explain what happened, why it happened, and how he was going to fix it. This was our second experience with Kuang and both were exceptional. Thank you for your professionalism and attentiveness!

Service great 👍. Officiant, professional, friendly. Highly recommend!

Terry always do the best,professional work on our appliance. Terry can fix everything. He is the best!!! No complains 👌.

Terry took great care of me and my family, arriving on time and happy to help us figure out our laundry dryer issue. Not only that, he called many hours before his scheduled appointment time and generously offered a much earlier timeframe, due to an opening he had available. Unfortunately for us both, my work schedule kept us from making the accommodation, but it was appreciated nonetheless. Once he arrived, he made quick work of my appliance and diagnosed the issue almost immediately. After 30 short minutes he had it up and running, during which I learned a great deal about the state of my dryer and further things to keep an eye on. He even helped me clean up the mess I made from trying to figure out the problem myself. His repair quote was very reasonable and knocked off an additional charge for a fuse he put in during his diagnostic process. Terry was kind, friendly, and professional. I can't recommend him or Mr. Appliance enough. Thank you for everything!

Terry and Quan were very professional technicians and brought a lot of experience to explain the repairs and talk through options. Highly recommend!

Great experience! Kuang was extremely knowledgeable, friendly and helpful. Highly highly recommend!!

Technician was extremely professional and helpful throughout the repair process. He was timing with his arrival and in constant communication with his status, the possible issues with our appliance and specific recommendations on repairs. We will use again anytime!

Quick service, knowledgeable, honest

Kuang was AMAZING! He is extremely knowledgeable and he went above and beyond to resolve the issue with my ice maker. 10/10 I definitely recommend! 😊

Very professional

Fast response..

I called for an appointment late on Thursday afternoon when I noticed my refrigerator was not cold. Kuang was available to come out first thing Friday morning. He called before he left to make sure he knew what my problem was. He arrived on time, was friendly, funny and professional. He gave an estimate of cost and time before he started the work and beat both estimates. I would absolutely call Mr. Appliance again.

Arrived same day. Ordered a small part and was back the next day. Our washing machine is fixed. The technician was friendly and professional!

Fast and reasonably priced repair of my gas oven. Kuang is the man, he saved dinner in this house. 5 stars, highly recommend.

Kuang was very professional and knowledgeable. He knew his way around high-end appliances and was great guiding us to a good solution.