4.7/5

1009 Ratings

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Molinda Chartrand
Molinda Chartrand via Google

Thomas, our technician, was great. He diagnosed the problem and was able to fix it in a timely fashion. He was very respectful of our home. Parts were ordered and quickly received. The ladies that I spoke with to schedule the appointments were friendly and efficient. I felt the overall price was reasonable and you cannot argue with a 1 year warranty.

Response from Owner

Thank you for your review, Molly! It's our pleasure to have Thomas on the team and we're glad he could quickly diagnose and repair your appliance. We're committed to helping you keep your house running smoothly, and we hope you'll reach out if you need us in the future! Mr. Appliance of Champaign

Matt Sly
Matt Sly via Google

Working with Mr. Appliance has been amazing for both a washer repair (last year) and a dryer repair (this year). Their scheduling service and available technician calendar meant prompt attention to assessing and solving our issues. They communicated well about who was going to do the work and about scheduled appointments. However, I think the 5 stars come down to the PEOPLE doing the work for a company. Our technician, Trevor, was fantastic. He listened to my issues, quickly assessed the problem, and was clear in his communication about how to resolve it. He did the work neatly and was kind in all steps along the way. This is my go to and would recommend to anyone in need of appliance service in the area.

Response from Owner

Thank you for recommending us, Matt! It's our pleasure to make your experience a seamless one each and every time. We are proud to receive your feedback about our team members and their commitment to providing superior service. It's great to hear how Trevor listened to your concerns and ensured clear communication every step of the way. We look forward to passing your appreciation along and helping you with any future appliance repairs! Mr. Appliance of Champaign

Paula Winfrey
Paula Winfrey via Google

I am very satisfied, the technician was very efficient and very friendly. He came diagnosed the problem and we were up and running within 48 hours. Very happy. Thanks Trent

Response from Owner

You're welcome, Paula! We're delighted Trent's expertise and fast service could help you whip your appliances back into shape. Thank you for sharing your review! Mr. Appliance of Champaign

Jonas & Kara Hoedebecke
Jonas & Kara Hoedebecke via Google

Response from Owner

Thank you, Kara! We are here when you need us for any future appliance needs! Mr. Appliance of Champaign

Richard and Stephanie Rice
Richard and Stephanie Rice via Google

The service tech name is Thomas. He did a great job servicing my stove. He is a very nice guy dedicated to getting the job done. He took his time to make everything is working as it should. My wife and loves the service you provided. Thx we will use Mr Appliance again. Thx guys

Response from Owner

Richard, thank you for letting us know how helpful Thomas was in repairing your stove! It's important for us to make sure your home is operating smoothly. We look forward to passing your appreciation along and helping you again. Mr. Appliance of Champaign

Brian Alexander
Brian Alexander via Google

Response from Owner

Thank you for sharing your satisfaction, Brian! Mr. Appliance of Champaign

MARK SWEENEY
MARK SWEENEY via Google

Very professional, friendly, and efficient.

Response from Owner

Mark, thank you for your wonderful feedback! We're glad we could get your appliance up and running for you. Mr. Appliance of Champaign

Gail Taylor
Gail Taylor via Google

The service technician diagnosed the problem with our refrigerator, had the part on the service truck, and fixed it without any problem. The service was excellent!

Donna Mcguire
Donna Mcguire via Google

I likely recommend them!! I called Dec 26th, when my fridge went out and they had someone out on 27th. Thomas was great ! And my fridge is fixed!!

Page Larbig
Page Larbig via Google

The gentleman with the long hair, I cannot remember his name, was extremely professional and did an excellent and efficient job on my washer!!!!

Debra Custer
Debra Custer via Google

Prompt, courteous. Good work, pleasant service.

Janet Peshkin
Janet Peshkin via Google

Our technician came when he said, diagnosed the problem and had replacement parts in his truck. Very nice

James Cox
James Cox via Google

Response from Owner

Thank you for sharing your five-star rating of our appliance repair services, James! Mr. Appliance of Champaign

Raelynn Shofner
Raelynn Shofner via Google

Thomas was super friendly and respectful. He came early and was very quiet while working. I normally don’t leave reviews, but I felt I had to leave one for how great he is. I hope he gets a promotion for his job well done.

Response from Owner

Raelynn, thank you for taking the time to leave a review! We're delighted that Thomas provided superior service and made sure to respect you and your space. We look forward to passing your kind feedback along! Mr. Appliance of Champaign

Carol Pearson
Carol Pearson via Google

Trent was polite and professional. I have already recommended him to a friend of mine.

Response from Owner

Thank you, Carol, for recommending us! We're glad Trent did a great job whipping your appliance back into shape. Mr. Appliance of Champaign

Georgette Fisher
Georgette Fisher via Google

Very pleased with the service I received. He was very pleasant, knew the appliance and was able to replace the part quickly.

Response from Owner

Thank you for sharing your satisfaction, Georgette! We're glad our service professional provided speedy expert service and got your appliance working for you in no time. Mr. Appliance of Champaign

Rochelle Crawford
Rochelle Crawford via Google

He did a good job & it didn't take long. I appreciate it & I will highly recommend Mr. Appliance.

Response from Owner

We’re glad to hear the job was done quickly and to your satisfaction, Rochella! We really appreciate your recommendation and are always here for any future appliance repairs. Thanks for choosing Mr. Appliance! Mr. Appliance of Champaign

Joan Campo
Joan Campo via Google

Response from Owner

Thanks for the five stars, Joan! We appreciate your support and are always here if you need any appliance repairs in the future. Mr. Appliance of Champaign

Alan Longworth
Alan Longworth via Google

Response from Owner

We appreciate your endorsement of our appliance repair service, Alan. Thanks so much for the great rating! Mr. Appliance of Champaign

Mike Connell
Mike Connell via Google

Trevor diagnosed 2 problems I had. One with the fridge and another with dishwasher. Fixed the fridge at initial call and had to order part for dishwasher. Was back with parts 3 days later and fixed it quickly. Good service and reasonable price.

Response from Owner

Mike, it’s great to hear Trevor was able to tackle both your fridge and dishwasher issues so efficiently. Getting the fridge fixed on the first visit and the dishwasher sorted quickly after the part arrived is exactly the kind of service we aim to provide. We’re glad you found the experience smooth and the pricing reasonable. Thanks for choosing Mr. Appliance for your repairs! Mr. Appliance of Champaign

Total number of 5 star reviews :898

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