What People Are Saying About Mr. Appliance of Charlottesville

Excellent and timely service. Appreciate David’s professionalism and expert repair. Would recommend.

Incredibly satisfied with my service experience. I got same day service and a quick fix for both of my appliance issues. The technician, David, took the time to explain what he did and why. He corrected my problem as efficiently as possible for a reasonable rate. I will definitely recommend this company to friends and family members in the future.

Very happy with the service. Lisa was great with making the appointments. Dalton was so nice, always on time, and quick service also! Would definitely recommend!

What great service! Dalton was extremely knowledgeable and took the time to listen and diagnose the problem with my oven! We will definitely call on Mr. Appliance of Charlottesville (and Dalton) for all of our appliance repair needs!

They showed up on schedule and fixed our washing machine promptly. David was a professional and courteous technician. I highly recommend Mr. Appliance for your appliance repair needs.

Great experience. Dalton could not have been nicer and more professional.

I've heard all sorts of appliance repair "horror" stories. So when my 2 year old Kitchenaid wall oven "died" during a short self-clean cycle, I was apprehensive. But, my experience with Mr. Appliance to get it repaired was exceptional. Right from the start, Dalton suggested that the problem was most likely a fuse, rather than the control panel (phew!). He said this was very common, since the fuse was designed to protect the panel against high temperatures (yet high temperatures are obviously required during a self-clean!). Replacement of the fuse fixed the control problem, but not the heating problem. That required replacement of a safety thermostat (this part costing $150 by itself), which restored full oven function. Neither of these parts was easily accessible and required pulling the oven out of the wall and removing secured covers. Dalton worked logically and methodically to diagnose and repair my oven, and he was more than happy to explain what he was doing and why. In the 32 years that I'd lived in my 1959 house prior to renovating my kitchen, I'd never had a malfunction of the original wall double oven (Times have changed!). This was only the 3rd time I'd run a self-clean cycle, and it was at the lowest temp/shortest time setting. I won't be using self-cleaning again. I strongly recommend Mr. Appliance: Everyone I interacted with was cordial and helpful, and I'm obviously happy with the result.

Efficiency and professionalism at its finest! Deeply grateful for this service in our community!

We called Mr. Appliance about a fix to our GE refrigerator, with no water or ice coming from the dispenser. Our tech, Dalton, arrived on time at our mutually agreed to time and quickly assessed the problem and proposed a solution, including ordering a new part. He came out the following week and installed it in less than 30 minutes. Dalton was professional and personable and the whole experience was pretty painless. This was our first time using Mr. Appliance and I would definitely recommend them to others and use them again.

What a great experience from beginning to end! I will definitely recommend and use their services again and again. Lisa got me on the schedule right away and Dalton showed up on time and diagnosed my washer quickly. He had to order a part and within minutes Lisa called to get me back on the schedule for it to be installed. Dalton once again showed up on time and had it fixed lickety-split. One thing I want to point out... as a single woman it is always a bit intimidating having a strange man enter your home. From the moment I opened the door and met Dalton, I felt comfortable and safe. He not only did a great job but he was kind, professional, and personable.

Fast and timely service. Very trustworthy technician and expert advice. Never a good feeling knowing you have to shell at money but it is worth it when they give you the right suggestion to your problem. Will gladly use and refer this business to everyone.

Great technicians who knew their stuff, were polite, personable, neat and carful. Outstanding experience. Will definitely use Mr. Appliance again.

Technicians were very efficient and solved all problems. Thank you!

Great company to work with. Very personable, thorough and professional.

Friendly, and professional serviceman who worked quickly and explained what the problem was beforehand. I really appreciated having his picture and name texted to me before arrival time. As a senior this nice surprise made me feel safe and reassured! He also informed me that dryer vents should be cleaned once a year for safety. Thank you, Mark, for your awesome in home service!😁

I see I am one of hundreds giving Mr. Appliance of Charlottesville 5 stars - but it is totally warranted. Dalton came the first time to diagnose my 16 year-old refrigerator's ails, the 2nd time to install the part he'd ordered AND to fix the ice maker. Everyone said skip the repair, go directly to buy a new refrigerator, but I think it's going to be ok. This is a 5-star company and young Dalton IS a star. Thanks to him, and to Lisa too; well-done!

They actually repaired my non-reparable stove. Thank you so much.