4.8/5

4877 Ratings

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David Jester
David Jester via Google

Excellent communication of status of technician arrival. Multiple returns needed because of parts availability. Scheduling of returns was very good. Technician was professional, personable.

Brian Carlberg
Brian Carlberg via Google

Kent was fantastic!

Amy Caroll
Amy Caroll via Google

Response from Owner

We're grateful for your five-star endorsement, Amy! Thanks so much for choosing Mr. Appliance. Mr. Appliance of Cincinnati

Andy Warrick
Andy Warrick via Google

Professional, explained exactly what was wrong and showed the parts that needed replacing. Made sure the area was clean before leaving.

Response from Owner

Andy, we're glad our service professional clearly communicated the issue and scope of repair to you and that he made sure to respect your home in the process. Thank you for giving us a call! Mr. Appliance of Cincinnati

Bill Stacey
Bill Stacey via Google

Great experience! Raymond knew his stuff! Very good tech! 😎

Response from Owner

Bill, thanks for sharing your experience! We're glad Raymond's expertise came in handy in whipping your appliance back into shape. Mr. Appliance of Cincinnati

Bev Greenwood
Bev Greenwood via Google

After a terrible experience with sears repair, Chuck and his teammate were delightful to work with! They were prompt, knowledgeable, efficient, and fairly priced. Highly recommended!

Response from Owner

It’s really great to hear that Chuck and his teammate made things easier after the hassle you went through with another company, Bev. Having a team show up on time, know their stuff, and treat you right can make all the difference. We’re grateful you gave us a shot—thanks for the recommendation! Mr. Appliance of Cincinnati

Janet Ensign
Janet Ensign via Google

I’ve used the service several times. The technicians have arrived in time, been friendly and competent and have consistently provided excellent service.

Response from Owner

Thank you for always choosing us for your appliance repair needs, Janet! We're grateful to serve you and are proud to earn your continued satisfaction with our service. Mr. Appliance of Cincinnati

Patricia Christon
Patricia Christon via Google

Response from Owner

Thank you for your five stars, Pat! It was a pleasure to assist you with your appliance needs. Mr. Appliance of Cincinnati

Sandy Wilburn
Sandy Wilburn via Google

Response from Owner

Thanks, Sandy. It's terrific that our appliance repair team earned your excellent rating! Mr. Appliance of Cincinnati

Rick Bissonnette
Rick Bissonnette via Google

Efficient service at a reasonable price. Rusty did a great job for us!

Response from Owner

Thank you, Rick!

Molly Wiehe
Molly Wiehe via Google

My technician went above and beyond to fix my dryer for a very affordable price, delighted with the service!

Response from Owner

We're delighted to hear you were pleased with our service, Molly! We're committed to providing real, affordable appliance solutions to keep your home running smoothly. Thank you for your review! Mr. Appliance of Cincinnati

Tom Coon
Tom Coon via Google

Kent did an excellent job of getting our refrigerator working properly, he even saves money by finding that our evaporator wasn’t bad but that we had a leak caused by a different so called appliance repair company. Very much appreciated and will highly recommend Mr appliance to friends and family!

Response from Owner

It means a lot that you took the time to share your experience, Tom. We’re really glad Kent was able to get your refrigerator running right and save you money in the process. Thank you for the kind words and for recommending Mr. Appliance! Mr. Appliance of Cincinnati

Regina Holcomb
Regina Holcomb via Google

I have used Mr. Appliance before and was very pleased with the service. Rusty was my service man and he was great. I highly recommend him and this company

Response from Owner

Thank you for your recommendation, Regina! We're glad to be your preferred team for your appliance repair needs, and we're delighted you were pleased with Rusty's dedication. We look forward to the opportunity to serve you again in the future! Mr. Appliance of Cincinnati

William Henry
William Henry via Google

Response from Owner

Thank you, William! It's a pleasure to provide appliance repair services you can count on! Mr. Appliance of Cincinnati

Melissa
Melissa via Google

Quick, friendly, and thorough!

Response from Owner

Thank you, Melissa! We appreciate your great feedback, and we're proud to earn your trust in our appliance repair services. Mr. Appliance of Cincinnati

Matthew Ferguson
Matthew Ferguson via Google

Thank you! I called last Friday when our washing machine started leaking. Mr. Appliance came out the same morning to diagnose the problem, and help order the part needed for repair. This morning the part was installed and the washing machine is back to working order. I appreciate the helpfulness of the tech, and quickness or the repair! *One note: The tech was great, but kind of threw his tools around/dropped them instead of placing them on our wood floor. This was just a little thing I noticed as I was slightly worried about scratching/damage. Overall a great experience with this company however, and he did a great job fixing it!

Response from Owner

Matthew, we’re glad we could get your washing machine repaired quickly and appreciate your kind words about the service. Providing fast and reliable appliance repair is always our goal. We also appreciate your feedback and will share it with our team to ensure we continue improving. Thank you for your support! Mr. Appliance of Cincinnati

Wanda Butler
Wanda Butler via Google

Response from Owner

Thanks for choosing us for your appliance repair, Wanda! It's terrific that you're pleased. Mr. Appliance of Cincinnati

crzylizard1982
crzylizard1982 via Google

Chuck showed up timely for the estimate. He was back the next day to fix! Friendly, outgoing. 10/10

Response from Owner

Thank you for your review! We're delighted Chuck could provide the prompt service we strive for and resolve the issue with your appliance. We hope you'll reach out if you need us in the future! Mr. Appliance of Cincinnati

Kathleen Brannigan
Kathleen Brannigan via Google

Rusty was great!!!!

Response from Owner

Thank you for your review, Kathleen! We're glad to have Rusty on the team, and we're delighted his excellent service did not go unnoticed. We're always here to help you whip those appliances back into shape! Mr. Appliance of Cincinnati

Dave Luecke
Dave Luecke via Google

The repair of my refrigerator from my internet contact to the tech leaving after the successful repair was smooth and seamless. The tech arrived on time, diagnosed the problem and gave a quote. He ordered the needed part, it arrived the next morning, and he replaced it that afternoon. He was knowledgeable, thorough, and quick. I will use them again.

Response from Owner

Thank you for your review, Dave! We're glad we could make your experience seamless from start to finish. It was a pleasure to assist you with the repair of your refrigerator and we look forward to the opportunity to serve you again in the future! Mr. Appliance of Cincinnati

Total number of 5 star reviews :4479

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