4.2/5

146 Ratings

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George Swan
George Swan via Google

Samsung dishwasher was showing two fault codes. They were there when they said they would be. Gavin diagnosed the promlem(s) and ordered the parts Samsung technical support indicated were causing at least one of the fault codes. When the parts arrived, Gavin returned an installed them. One of the fault codes cleared, but the other one remained. Gavin called Samsung and found a service bulletin on the fault. Another part was ordered and installed. The dishwasher now operates normally (no fault codes). Even though it took three visits, I'm satisfied with the work. Troubleshooting multiple faults is rarely resolved in the first attempt. Gavin was very personable and explained the process he went through at every step.

Response from Owner

George, thank you for sharing your experience! We appreciate your patience as Gavin worked diligently to resolve the issues with your Samsung dishwasher. It's good to hear that he made sure to keep you posted every step of the way. We're grateful to get it back up and running for you and are so glad you gave us a call. Mr. Appliance of Clermont and Apopka

Carmen Magaly Sanchez
Carmen Magaly Sanchez via Google

Response from Owner

We appreciate your perfect rating of our appliance repair services, Carmen. Thank you! Mr. Appliance of Clermont and Apopka

Natalie Eastberg
Natalie Eastberg via Google

Prompt, professional, friendly, reasonably pricedand skilled thank you very much

Response from Owner

Thanks a lot for the awesome feedback, Natalie! Glad to hear you were happy with the service. We always aim to be prompt, professional, and friendly while keeping things affordable. We appreciate you choosing us, and we’re here if you need anything else! Mr. Appliance of Clermont and Apopka

Nancy Behrmann
Nancy Behrmann via Google

My tech was very kind, professional, and knowledgeable. I will definitely use this company again!

Response from Owner

We're grateful to hear that our service professional earned your trust and satisfaction, Nancy, and we look forward to helping you with any future appliance repair needs you may have. Thank you for giving us a call! Mr. Appliance of Clermont and Apopka

Robert Szafran
Robert Szafran via Google

Response from Owner

Thank you for your terrific rating of our appliance repair services, Bob! Mr. Appliance of Clermont and Apopka

Mary Luzunaris
Mary Luzunaris via Google

Excellent service.

Response from Owner

We’re happy to hear you received excellent service, Mary. Thank you for choosing Mr. Appliance, and we look forward to helping you again! Mr. Appliance of Clermont and Apopka

John Frizalone
John Frizalone via Google

Response from Owner

Thank you, John, for taking the time to share your excellent ratting of our appliance repair service. We appreciate your five-star endorsement! Mr. Appliance of Clermont and Apopka

Charles McCormick
Charles McCormick via Google

My Dryer started making strange noises and my first thought was to replace it. Then I remembered that my parents used to call an appliance repair company to fix their appliances. I called Mr. Appliance and was able to get an appointment within 24 hours of my call. Rick from Mr. Appliance was dispatched and fixed my dryer in record time. Rick called to keep me posted on his arrival time. He has very professional and curtious and explained the process and exactly what the issue was with my dryer. I will definitely call on them again should I need appliance repair.

Response from Owner

Charles, thank you for giving us a call to repair your dryer! It's great to hear that Rick's expertise came in handy in whipping it back into shape. We believe in communication, so it's our pleasure to keep you posted every step of the way. We look forward to helping you with any future appliance repair needs you might have! Mr. Appliance of Clermont and Apopka

Harold Fiebelman
Harold Fiebelman via Google

Very professional and did an excellent job.

Response from Owner

Harold, thank you for your great feedback! It's our pleasure to whip your appliance back into shape. Mr. Appliance of Clermont and Apopka

Robert Wittekind
Robert Wittekind via Google

Mr Appliance of Clermont and Apopka and their two technicians, Rick and Jason are great. When my refrigerator quit cooling, I called them and they came right out. They quickly diagnosed the problem, overnighted the part, and came right back to install it. Unfortunately, two weeks later It quit working again. They came back out found out that a related part had failed, ordered it, and installed it, at no charge except for the new part. It was a rewarding experience working with them. I highly recommend them.

Response from Owner

Thank you for your recommendation, Robert! All our workmanship and parts are guaranteed, so it was our pleasure to come back out and repair your fridge an additional time when another part failed. We appreciate the opportunity to earn your satisfaction and trust and are so glad we could ensure a positive experience! Mr. Appliance of Clermont and Apopka

Randy Thiel
Randy Thiel via Google

Noticed our refridgerator wasn’t cooling. Called Me Appliance and scheduled a service call. Scheduled an appointment and received a text confirming the appointment date and time. Day of appointment received a text then a call from the assigned technician. Arrived as scheduled and asked us a few questions about our fridge and what we noticed to help him target his assessment. Within 15 minutes Rick the technician had his diagnosis. He then had to order the replacement part , gave us a quote that covered all time, parts for the job. We agreed , signed the confirmation and Rick ordered the part to be delivered in two days, and bring it was Friday, he got us scheduled for Monday morning. Part arrived early (Saturday) and Monday Morning as scheduled, Rick arrived and went about his work. We highly recommend Mr Appliance to anyone wanting or needing work on any appliance . Very professional, excellent attention to detail and dedicated to providing the customer with great service! You will appreciate the work the provide!

Response from Owner

Thanks for sharing your experience, Randall! It’s great to hear that the process from scheduling to repair went smoothly for you. Rick takes pride in being thorough and professional, and we’re glad he was able to get your fridge back up and running quickly. We appreciate the recommendation and your kind words about our service. It means a lot to know that you found value in the attention to detail and our dedication to getting things done right! Thanks so much for choosing Mr. Appliance and for sharing your great rating! Mr. Appliance of Clermont and Apopka

Ed Tatcart Tatcart
Ed Tatcart Tatcart via Google

Awesome service. Showed up on time. Rick was great !

Response from Owner

Thank you for your great feedback, Ed! It's our pleasure to be prompt when repairing your appliance. We'll be sure to pass your kind comment along to Rick. Mr. Appliance of Clermont and Apopka

Walt Wilke
Walt Wilke via Google

Excellent

Response from Owner

Thank you so much for your positive rating and review, Walt. We appreciate your endorsement of our appliance repair service! Mr. Appliance of Clermont and Apopka

Janet jozefiak
Janet jozefiak via Google

Christian completed the repair of our dishwasher after facing a few unexpected difficulties. He was pleasant, respectful and worked hard to successfully complete our repair!

Response from Owner

It's terrific that Christian did an excellent job with your dishwasher repair, Janet. Thank you for sharing your thoughtful recognition of his expertise! Mr. Appliance of Clermont and Apopka

William Nichols
William Nichols via Google

Response from Owner

Thank you, William, for your wonderful rating of our appliance repair services! Mr. Appliance of Clermont and Apopka

Ralph Gousse
Ralph Gousse via Google

They figured out what was wrong with my coffee maker after I spent 1 month calling Miele coffee maker. Finally we got some very knowledgeable technician who helped us with our coffee machine. He was very courteous and explained us about about the the appliance. Thank you Rick 🙏🏽

Response from Owner

Thank you, Ralph, for sharing your experience! We're glad you gave us a call to come and help, and it's terrific we were able to get your coffee maker back in prime condition. Mr. Appliance of Clermont and Apopka

Bill Forrest
Bill Forrest via Facebook

Great company to do business with. Mr. Appliance people are polite, professional and efficient. Rick explained everything as he diagnosed the problem and explained the parts needed. He then guarantied his return date (after I would receive the parts) and was there that morning to install the parts. I am recommending Mr. Appliance to everyone in my residential area. It’s seems to be very difficult to find a business like this anymore.

Response from Owner

Thank you for your recommendation, Bill! We're happy to hear that Rick clearly communicated the scope of work to you and that his repair was successful. We'll be sure to pass your appreciation along, and we hope to help you with any future appliance repair needs you may have. Mr. Appliance of Clermont and Apopka

Melanie Ambs
Melanie Ambs via Google

Easy to get a hold off. Knowledgeable.

Response from Owner

It's great to hear that you found our team easy to communicate with and knowledgeable, Melanie. Thank you so much for sharing your great rating and review! Mr. Appliance of Clermont and Apopka

Bill Forrest
Bill Forrest via Google

Rick and Jason were fantastic. Very professional and proficient. Rick explained everything, as he worked, in terms I could understand. Parts were delivered as scheduled and promptly installed. Prompt, courteous, proficient service is hard to find and I have found it. I will definitely recommend to friends and neighbors.

Response from Owner

We're really glad to hear that Rick and Jason provided you with such proficient service, and that everything was explained in understandable terms. Your positive feedback means a lot to us, and we look forward to being your go-to appliance repair team! Thanks so much, Bill! Mr. Appliance of Clermont and Apopka

Neoma Molyneaux
Neoma Molyneaux via Google

The technician was very experienced in his line of work and was able to find what was wrong with my refrigerator and was able to order the part that will solve the problem!!

Response from Owner

Thank you for sharing your experience, Neoma! We're happy to hear that our service professional could get the job done quickly and effectively. Thank you for trusting our team with your appliance repair needs! Mr. Appliance of Clermont and Apopka

Total Number of Reviews:146

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