Total Number of Reviews:679
Very easy to set up an appointment. Very helpful people online. Service and parts were arranged competently by a nice young man. Thank you so much.
My freezer is finally up and running! Noah is the best!
Very informative on diagnosis of the issue with the fridge.
Exceptional service and knowledge of products. Highly recommend
This company is absolutely amazing! Dana is such a great person! thank you for fixing my appliance!
I was very pleased with the quality customer service and communication from Mr. Appliance. The service professional was very professional, friendly and arrived on time. They followed up with confirmation emails for all appointments and text messages as well. I have been very satisfied with their exemplary level of service.
Nick was great and responsive. I was impressed how quickly Mr. Appliance was able to get my fridge fixed.
Came quickly very nice guy
service was friendly prompt courteous and professional
I saw the reviews here, after having my call directed to Mr. Appliance, and I was concerned what my experience would be. Fortunately we got Pete and he gave his assessment of our refrigerator. It's about 9 years old and for us it made sense to just get a new one. Some may try to fix theirs, but with circuit boards and compressors involved, a new one is more likely to be a good use of our funds. Pete gave us just what we needed to make our decision. I would call this company again for help with our appliances. I very much value a skilled technician who can give us expert advice.
Went above and beyond to repair my LG dishwasher. It was quite a struggle to get around LG's bad design to get to the repair needed and to get dishwasher back together.
Did a great job
Both of the techs that came out to my house were very professional and did a great job fixing my dryer and then my washer. I'm very pleased!
Just had a good feeling about the service, will use again when needed. Thank you.
I scheduled an appointment on-line, called to follow-up and was told the system had allowed the appointment by mistake and they weren't available at that time. I thanked them and hung up to find another company. Within minutes I received a call from the office saying they had moved some things around and could get me in the next day after all. This was very much appreciated. I then received a text with a picture of the technician that would be doing the work and the time was confirmed. Nick arrived on time the following day, was very professional and polite and fixed our refrigerator. Excellent service.
Received a text telling me the window of time when the tech would show up. Received a follow-up text when the tech was almost there. The tech was very friendly, quickly diagnosed, and fixed the problem.
Total Number of Reviews:679