Count on Mr. Appliance® for prompt, reliable commercial ice machine repair service. Our flat-rate pricing means you pay by the job, not by the hour. Even if the service takes longer than expected, you will never be charged an overtime fee.
Whether Mr. Appliance has nearly three decades of experience repairing commercial ice machines at restaurants, hotels, and other businesses. Common issues include:
Ice not releasing
Poor ice quality
Leaking water
Machine won't turn on
Low ice output
Types of Commercial Ice Machines We Repair
Our years of appliance repair experience can quickly diagnose and repair commercial and residential ice machines. We are knowledgeable, efficient, and experienced with a wide range of brands. We can fix a:
Finding a reliable local appliance repair company you can trust is easy with Mr. Appliance. We're trained and equipped to service and repair all major brands of appliances. Learn more by visiting the service pages below.
Mr. Appliance provides appliance repair for your business, from kitchen appliances to laundry equipment. Learn more about the commercial services we offer.
Excellent service, friendly technician and was honest, upfront and explained everything where I could understand. Returned with parts and fixed in a very timely manner. Our technician was awesome!
Kristi P.
★★★★★
Excellent! Mr. Appliance was remarkably proactive and professional in solving our appliance issues. They have earned new and loyal customers in us.
Kim C.
★★★★★
Quick response and the technician was skilled and personable. Nice young man. Fixed both my fridge and oven with skill. I'll deal with this company again.
Albert T.
★★★★★
The Neighborly Done Right Promise® delivered by Mr. Appliance®, a proud Neighborly company.
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Integrity, dependability, and exceptional customer service are the qualities that make Mr. Appliance the go-to resource for appliance maintenance and repairs. All independently owned and operated Mr. Appliance locations are committed to providing the top-notch service you expect from an industry leader, including using our expertise and years of experience to answer your questions. Here are answers to some of the most frequently asked questions about commercial ice machine repair.
Mr. Appliance service professionals are thoroughly trained to perform commercial ice machine service on all major brands including:
Manitowoc - Known for reliability and high-volume ice production
Hoshizaki - Famous for their distinctive crescent ice shape
Scotsman - Pioneers in specialized ice types including flake and nugget
Ice-O-Matic - Recognized for energy efficiency and water conservation
Follett - Specialists in healthcare-grade ice systems
We understand that different businesses have specific ice needs, from restaurants requiring crystal-clear cubes to healthcare facilities needing chewable nugget ice. Our expertise covers them all.
Most commercial ice machines last 7-10 years with proper care. How long yours lasts depends on:
Where you place it
Ice machines in hot kitchens break down faster than those in cooler, cleaner areas. Keep yours away from heat sources and grease-producing equipment.
Your water quality
Hard water leaves mineral deposits that damage internal parts over time. Installing quality water filters can add years to your machine's life.
How well your commercial ice machine is maintained
Ice machines serviced every 3-6 months by professionals typically last 2-3 years longer than neglected ones. This routine care prevents small issues from becoming expensive problems.
How much you use your commercial ice machine
A machine that runs constantly at maximum capacity wears out faster than one that cycles throughout the day.
Most commercial ice machines need service every 3-6 months to keep performing at their best:
High-volume operations may need service every 3 months
Lower-volume operations might stretch to 6 months
Locations with hard water require more frequent descaling
Dusty or greasy environments demand more cleaning
During each commercial ice machine service, your service professional will:
Deep clean all food-contact surfaces
Sanitize water distribution systems
Check refrigerant levels and pressure
Inspect electrical components
Calibrate sensors and controls
Daily wipe-downs and weekly cleaning of removable parts help maintain ice quality between visits, but don't skip professional service.
Yes, most commercial ice machine problems can be repaired, saving you thousands compared to buying new.
If your machine is under 7 years old, repairs usually make financial sense. Machines over 10 years old may be better to replace, especially with recurring problems. Occasional fixes are normal, but needing service every few weeks signals it's time for an upgrade.
Newer models use less energy, which can offset replacement costs through lower utility bills if your current machine is over 8 years old. Compare repair costs to about 50% of replacement price. When repairs exceed this threshold, a new machine often makes better financial sense.
Your local service professional can give you an honest assessment without pushing for unnecessary replacements.
When your commercial ice machine is not properly releasing ice, first check for water supply problems. Low pressure or partially closed valves can prevent proper ice formation. Mineral deposits in water lines can also restrict flow to critical components.
Dirty or misaligned sensors may also be the culprit if they fail to trigger the release cycle when ice is ready.
Otherwise, mechanical failures may be preventing ice from dropping properly, whether it's worn harvest components, refrigeration system issues, uneven machines, or malfunctioning control boards. Ice that forms completely but stays stuck suggests harvest problems, while slow or incomplete ice formation points to water or refrigeration issues.
Contact a service professional for a quick diagnosis and commercial ice machine repair to get your ice production back on schedule.
Our values of respect, integrity, customer focus, and having fun in the process drive us to achieve more as a team. Every member of the Mr. Appliance team plays an important role in being the hero to our customers by providing expert solutions and world-class customer service. This is more than a job; it is a passion and a chance to make a positive difference.
Start your career with us today. We offer exciting opportunities for growth and success in an important space.