4.8/5

1858 Ratings

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Suzanne McCachren
Suzanne McCachren via Google

Jeremy was courteous and professional. My washer is working again!

Sherry Will
Sherry Will via Google

I recently purchased a new range. There were multiple things that aren't right with the range and Jeremiah has worked tirelessly with the mfg to try and get everything fixed. I appreciate his concern, his expertise and his very detailed explanations of what the next steps were. He was very respectful of my home and took care to leave everything as it was when he arrived. If I need service in the future he will be my first call.

Kim Schultz
Kim Schultz via Google

This is the second time I have used them. They are very professional and knowledgeable, and it was great to be able to schedule online.

Jenny Hall
Jenny Hall via Google

Very happy, pleasant individual and he cleaned up when finished!

Holly Dick
Holly Dick via Google

Very professional. Prompt and friendly, answers questions well. Thank you!

Joyce Kirkpatrick
Joyce Kirkpatrick via Google

Jeremy Pack very nice very polite well mannered, and good job and very honest. Thank you very much. A good person around.

Response from Owner

Thank you so much for your kind words about Jeremy. We're thrilled to hear that you had a positive experience with his service. Your feedback is greatly appreciated and will be shared with our team.

Tom Stone
Tom Stone via Google

I was impressed from the start with the message to me with the technician's picture attached. When he arrived, he put a carpet down at the front door and put boots on. As he worked on our refrigerator, he had a protective shield for the floor. All I am saying is that everything he did was aimed at having minimal impact on our home while he did his job. He diagnosed the problem quickly, ordered the parts and cleaned up and left. I have never had an appliance technician be so careful and professional. Thanks to Jeremy!

Response from Owner

Thank you for sharing your positive experience with us. We are delighted to hear that Jeremy's professionalism and attention to detail made such a great impression during your service. It's wonderful to know that the care he took to protect your home and his efficient handling of the repair were appreciated. We strive to provide this level of service to all our customers, and your feedback is invaluable.

Dee Ottery
Dee Ottery via Google

He clearly explained to me what was going on. He was friendly and obviously knew what he was doing.

Response from Owner

Thank you so much, Dorothy, for taking the time to share your positive experience. It's wonderful to hear that our technician was able to clearly explain the situation and provide friendly, knowledgeable service. We truly appreciate your kind words and are delighted to have met your expectations.

Buddy Moreland
Buddy Moreland via Google

Dean was here today and was very mindful of cleanliness and organisation.He performed an extensive repair and was always aware of taking care of our floor and surrounding area.His professionalism stood out and the repair was done in great fashion.Thank you.

Response from Owner

Thank you so much for your kind words about Dean's service. We're delighted to hear that his attention to cleanliness, organization, and professionalism made a positive impression during your repair. It's wonderful to know that the repair was completed to your satisfaction. Your feedback is greatly appreciated.

Buddy Moreland
Buddy Moreland via Google

Dean was here today and was very mindful of cleanliness and organisation.He performed an extensive repair and was always aware of taking care of our floor and surrounding area.His professionalism stood out and the repair was done in great fashion.Thank you.

Katrina Verde
Katrina Verde via Google

Friendly service, professional, timely

Katrina Verde
Katrina Verde via Google

Friendly service, professional, timely

Response from Owner

Thank you so much for your kind words, Katrina. We are delighted to hear that you found our service friendly, professional, and timely. Your feedback is greatly appreciated and motivates our team to continue delivering excellent service.

Mindy Francisco
Mindy Francisco via Google

The tech top time to explain the new parts and how to proper clean the panel behind the fridge.

Mindy Francisco
Mindy Francisco via Google

The tech top time to explain the new parts and how to proper clean the panel behind the fridge.

Response from Owner

Thank you, Mindy, for sharing your experience with our technician. We're delighted to hear that the explanation of the new parts and the cleaning process for the panel behind your fridge was helpful. Our team strives to provide clear and informative service to ensure our customers feel confident in maintaining their appliances. Your feedback is greatly appreciated.

Gary Wells
Gary Wells via Google

Easy, professional tech in Jeremiah, knowledgeable, hard working, friendly, best tech I’ve ever had for a repair, only man I’ll call for repairs, thank you Jeremiah, wonderful staff also

Response from Owner

Thank you so much for your kind words, Gary. It's wonderful to hear that Jeremiah provided you with such an exceptional experience. We are thrilled to know that he has left a positive impression and that you found our staff to be wonderful as well. Your feedback is greatly appreciated and will be shared with the team.

Gary Wells
Gary Wells via Google

Easy, professional tech in Jeremiah, knowledgeable, hard working, friendly, best tech I’ve ever had for a repair, only man I’ll call for repairs, thank you Jeremiah, wonderful staff also

Alana Rose
Alana Rose via Google

We had Jeremy out to fix a refrigerator leak and our ice machine. He was wonderful! Very efficient with his time and knowledgeable. He cleaned up after he finished and was very polite. I would definitely recommmend!

Response from Owner

Thank you so much for your kind words, Alana. We're thrilled to hear that Jeremy provided you with efficient and knowledgeable service. It's great to know he made a positive impression with his professionalism and attention to detail. Your recommendation means a lot to us, and we truly appreciate your feedback.

Alana Rose
Alana Rose via Google

We had Jeremy out to fix a refrigerator leak and our ice machine. He was wonderful! Very efficient with his time and knowledgeable. He cleaned up after he finished and was very polite. I would definitely recommmend!

sewelker
sewelker via Google

Jeremiah was excellent, service appointment was well communicated and confirmed by the office via phone and text. I would highly recommend Mr Appliance for any appliance repairs. I'm a highly satisfied customer.

sewelker
sewelker via Google

Jeremiah was excellent, service appointment was well communicated and confirmed by the office via phone and text. I would highly recommend Mr Appliance for any appliance repairs. I'm a highly satisfied customer.

Response from Owner

Thank you so much for your kind words, sewelker. We're thrilled to hear that Jeremiah provided excellent service and that our communication met your expectations. Your recommendation means a lot to us, and we're delighted to know you're highly satisfied with your experience.

Total number of 5 star reviews :1717

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