What People Are Saying About Mr. Appliance of Durham-Chapel Hill

From the very moment of meeting Ed my service professional, he was a delight. He first went over, what he understood from my email and asked if he understood correctly and if I had any other concerns. Throughout the whole process he kept me informed of what he was going to do. I appreciated every bit of it. He was so polite and friendly.

They are THE BEST appliance repair company in the Triangle. Their technicians are so knowledgeable and efficient and helpful. I will continue to call on this company and also refer them to my clients and friends.

Friendly service, work was done quickly and efficiently!

Mr. Appliance is the first company I call when I need an appliance repaired. A real person answers the phone and I never have to wait more than a few days for an appointment. And they keep at it until it's fixed!

Excellent and prompt service. Technician arrived on time and was very polite and professional. Would recommend this company anytime!!!

Mr. Ed was extremely knowledgeable and able to quickly diagnose and fixed my leaking refrigerator. I am very thankful for Mr Appliance and to have had such a wonderful service technician!

Very pleased with my refrigerator service. I have a Bosch and was unable to push in new water filter. The technician was able to perform this service for me.

Benjamin is courteous, on time, professional, friendly and made the needed repairs on our refrigerator in an efficient and expert manner. This was followed by a friendly suggestion on how to minimize future problems.

Came promptly. Eric was very friendly and did an excellent job.

Benjamin was great. He arrived on time, explained the problem with our refrigerator, fixed the issue quickly, and offered helpful tips for future use. We were very satisfied with his work.

Spoke with a person when I called for service information…that’s very unusual and a big plus! The service tech, Benjamin, was thorough and professional. He was clear in explaining the issue and its cause. He was also very clear in explaining any follow up, if needed, and warranties for parts on work completed. Appointment time verified via text and included a picture of the technician who would be arriving. Then Text was sent when tech was on his way. Customer service is outstanding. Highly recommended.

***** outstanding service from ERIC! I had the pleasure of having ERIC work on my appliance, and I can't recommend him enough. From the moment he arrived he was polite, knowledgeable, and extremely efficient. ERIC quickly diagnosed the issue and explained everything to me in a way that I could easily understand. Not only did he fix the problem perfectly, but he also went above and beyond to ensure my appliance was clean and nice looking. It's rare to find someone who is skilled and genuinely cares about customer satisfaction as he did. Thank you for your excellent work, ERIC!