What People Are Saying About Mr. Appliance of Fayetteville

Our tech Justin was prompt, wasted no time in diagnosing the issues, and was extremely informative about how best to maintain our appliances!

Best appliance technician ever … Stephen

Did everything we said they were going to do and did it in a very timely manner!

Only downside was they are extremely booked out, so I had to wait a week for my ordered part to be placed. Otherwise, fast service and if they have openings, they will call and ask if you'd like to get an earlier appointment. Will definitely use again if I have needs. I also appreciate the waived diagnostic fee if you follow through the repair with them.

Excellent experience with these guys. I was impressed by the professionalism of the staff answering the phone and the technician Steve was friendly and knowledgeable. I have my washing machine repaired and I would recommend them highly

Knowledge and friendly service.

From start to finish it was a wonderful, professional experience. Called because my washing machine was knocking hard during spin cycle and wouldn’t complete the cycle. I googled and after looking thru many repair shops , chose them. Justin came out the following day after my call. He was so sweet, professional, and explained to me in detail what the issue was. Justin seen my cat and dog and said he has 2 cats. I explained to him that I lost my cat’s sibling(litter mate) 3 weeks prior. At the age of 3, out the blue. He showed empathy and allowed me to show him the dedication video on my phone . I want him to know that it meant a lot to me to be able to talk about . I needed that…❤️ the parts were ordered and came in about 2 days but I had to wait an additional 4 days for them to get me on the schedule. They kept me in the loop and responded to my calls . I didn’t care about the wait because my machine was down for 2 months so it was nothing to wait a few extra days. Justin came back today and completed the job and I am back to washing the clothes and not having to wring them out by hand any longer lol. Pricing was fair, Job done well, no mess and was quick and efficient. I thank you all especially Justin for get me back up and running. I will definitely use them again and refer to others . Blessings

Very knowledgeable as when I was telling Lamar what was happening he had a very good idea what was happening on the fridge. He was a very pleasant and awesome employee that you could have.

Knowledgeable and courteous service.

I had a great experience with the dishwasher technician who came out to diagnose our dishwasher today ! He was courteous and professional. We will definitely use this company again in the future

I can’t say enough good things about Mr. Appliance here in Fayetteville! They were able to squeeze me in on super short notice, and their customer service was outstanding from the moment I called. The technician was incredibly friendly, communicated clearly, he even cleaned out all the little toy magnets my kids had lost under there for who knows how long. You can tell they really care about their work and the people they help. I’m so grateful for the fast, efficient service. Highly recommend if you need appliance repair! We will definitely be using them in the future! Thank you

Service was fast and professional. I will definitely use this company again.

James, our technician did a great job for us

Thank you for your help today Justin, it's nice to know there are still.some good people out there who put their customers first.

I highly recommend this company. Their customer service is second to none. They answered the phone and provided updates throughout the process. I was utterly impressed with their professionalism and customer service, even though it was a wait for the part. Their pricing is a little high, but you get what you pay for with this company. Thank you, James and colleagues, for a job well done.