4.9/5

226 Ratings

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Patrick Printy
Patrick Printy via Google

Craig M Snyder
Craig M Snyder via Google

I had a great experience with Andrew from Mr. appliance, he was thorough and very honest with me on my Samsung ice maker the cost of replacing it was far to much l could buy a new refrigerator for what it was going to cost to replace the ice maker

Response from Owner

Thank you for sharing your experience, Craig. We're delighted to hear that Andrew provided you with thorough and honest service. We always strive to offer transparent advice to our customers, and it's great to know that Andrew met your expectations. Your feedback is invaluable, and we appreciate you taking the time to let us know about your experience.

Elizabeth Henderson
Elizabeth Henderson via Google

Very nice company to work with.

Response from Owner

Thank you, Elizabeth, for your kind words! We're delighted to hear that you had a positive experience with us. It's always our goal to provide excellent service, and your feedback is greatly appreciated.

Monty Tapp
Monty Tapp via Google

Response from Owner

Thank you, Monty, for your wonderful review! We are thrilled to hear that you had a positive experience with Mr. Appliance of Fremont and Sandusky, OH. Your feedback is greatly appreciated and serves as a great encouragement to our team.

Robert Mackey
Robert Mackey via Google

The service man Zack was very professional explained everything before he performed the work. I am in the customer service business and he did a great job!!

Response from Owner

Thank you so much for sharing your positive experience with Zack. It's wonderful to hear that his professionalism and clear communication met your expectations. Your feedback is greatly appreciated, especially coming from someone with a customer service background.

Mike Bordner
Mike Bordner via Google

Response from Owner

Thank you so much, Mike, for your wonderful 5-star review! We’re thrilled to hear that you had a great experience with Mr. Appliance of Fremont and Sandusky. Your satisfaction is our top priority, and it’s rewarding to know we met your expectations. We truly appreciate your support and look forward to serving you again in the future.

Ben Elswick
Ben Elswick via Google

Very pleased, Andrew was very professional and did the job in a timely manner.

Response from Owner

Thank you for sharing your positive experience with us. We're delighted to hear that Andrew provided you with professional and efficient service. Your satisfaction is our priority, and your kind words are greatly appreciated.

Kathy Kubit
Kathy Kubit via Google

Andrew was Excellent! Came same day, replaced broken belt & rollers were worn ( replaced as well). Highly recommend

Response from Owner

Thank you so much for your kind words, Kathy! We're thrilled to hear that Andrew was able to assist you promptly and effectively. It's wonderful to know that his efforts left such a positive impression. We truly appreciate your recommendation and your support!

Mike Brice
Mike Brice via Google

Andrew did an excellent job and explained the aspects of the repair.

Response from Owner

Thank you, Mike, for sharing your positive experience with Andrew. We're thrilled to hear that you were satisfied with his work and appreciated the detailed explanations he provided during the repair process. Your feedback is greatly valued and will be shared with Andrew and the team.

Jane Gildenmeister
Jane Gildenmeister via Google

Very professional and courteous. He put on his shoe booties, repaired our frig and stove, and cleaned up perfectly. And he was a nice guy!

Response from Owner

Thank you for your kind words, Jane! We're thrilled to hear that you had a positive experience with our service. It's great to know our technician was able to meet your expectations with professionalism and courtesy. Your feedback is greatly appreciated and encourages us to continue providing excellent service.

Nellie Howard
Nellie Howard via Google

Spoke with Zach on phone while I was working before appt. Had family and friends set up to meet him for the repair. He was so nice and accommodating. Fixed appliance, cleaned up, and done within an hour. Professional, courteous and very well mannered.

Response from Owner

Thank you, Nellie, for sharing your positive experience with us. We are thrilled to hear that Zach was able to accommodate your schedule and that he provided professional and courteous service. Your kind words about his efficiency and manner are truly appreciated.

Mark Johnson
Mark Johnson via Google

Response from Owner

Thank you so much, Mark, for taking the time to leave a 5-star review! We're thrilled to hear that you had a positive experience with Mr. Appliance of Fremont and Sandusky. Your feedback is immensely appreciated and it motivates us to continue delivering excellent service.

Melissa Dearsman
Melissa Dearsman via Google

Response from Owner

Thank you so much, Melissa, for your wonderful review! We are delighted to hear that you had a positive experience with Mr. Appliance of Fremont and Sandusky. Your satisfaction is our top priority, and your kind words mean a lot to our team.

Taylor Jankowiak
Taylor Jankowiak via Google

Honest, showed me the problem, super nice, and respectful!

Response from Owner

Thank you, Taylor, for taking the time to share your experience. We're delighted to hear that you found our team honest, informative, and respectful. Your kind words are greatly appreciated and motivate us to continue providing excellent service.

R Jones
R Jones via Google

Excellent service by a bright, personable technician.

Response from Owner

Thank you for your kind words, R Jones. We're thrilled to hear that you had an excellent experience with our technician. Providing exceptional service is our top priority, and it's wonderful to know that our team member's expertise and personable nature made a positive impression.

Jordyn Woleflagel
Jordyn Woleflagel via Google

Very professional and explained things very well.

Response from Owner

Thank you, Jordyn, for your kind words. It's wonderful to hear that you found our service professional and our explanations clear. We always strive to provide the best experience for our customers.

Jim Pijor
Jim Pijor via Google

Response from Owner

Thank you so much, Jim, for taking the time to leave a 5-star review! We're thrilled to hear that you had a positive experience with Mr. Appliance of Fremont and Sandusky. Your satisfaction is incredibly important to us, and we greatly appreciate your support.

David Swiers
David Swiers via Google

Zach was an exceptionally nice young man! Knowledgeable, friendly, and courteous. Total service experience was best I’ve ever had. On-time, informative, and A-one in all regards! I got Mr. Appliance referral from a customer we built a house for and I will continue to recommend to anyone needing repairs.

Response from Owner

Thank you so much, David, for sharing your wonderful experience with us. It's fantastic to hear that Zach provided you with such a memorable service. We're thrilled to have exceeded your expectations and appreciate your kind words and recommendations. Your feedback is invaluable to us, and we're grateful for the opportunity to have served you.

Mr. T
Mr. T via Google

Response from Owner

Thank you so much for your wonderful review, Mr. T! We're thrilled to hear that you had a great experience with Mr. Appliance of Fremont and Sandusky. Your satisfaction is incredibly important to us, and it's fantastic to know that we met your expectations. We look forward to serving you again in the future!

Willas Spriggs
Willas Spriggs via Google

Response from Owner

Thank you, Willa, for your wonderful review! We're thrilled to hear that you had a positive experience with Mr. Appliance of Fremont and Sandusky. Your satisfaction is incredibly important to us, and we're delighted that our service met your expectations. We look forward to serving you again in the future.

Total number of 5 star reviews :213

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