4.9/5

2051 Ratings

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Beverly Kitts
Beverly Kitts via Google

Tyler was great to work with!

Response from Owner

Thank you for your kind words, Beverly! We're delighted to hear that you had a great experience working with Tyler. Your satisfaction means a lot to us!

Linda Faultner
Linda Faultner via Google

Melissa is very knowledgeable and so efficient. All the technicians are highly trained and professional. The entire operation quite impressive.

Response from Owner

Thank you for your wonderful feedback, Linda! We're thrilled to hear about your positive experience with Melissa and our technicians. Your kind words motivate us to maintain our high standards. We look forward to serving you again!

Dave Jansen
Dave Jansen via Google

Tyler showed up right on schedule and promptly diagnosed our dishwasher issue. He took the time to explain what happened and made the repair in a timely and professional manner. We are extremely pleased with the communication and service and highly recommend Mr. Appliance for any of your repair needs!

Response from Owner

Hi Dave, Thank you for taking the time to share your feedback with us. We strive to deliver the best possible experience to our customers, and we share in your frustrations with this situation. We're happy to hear that your technician, Ed, was knowledgeable and helpful. Unfortunately, an issue with our parts warehouse was the source of this incident. However, we apologize for your experience, and understand the mark was missed on this one. We hope you'll give us another chance in the future. Thank you, again.

George Davis
George Davis via Google

Service techs have been to our home two times. Both times the techs completed their tasks in a timely manner. Thanks Mr. appliance.

Response from Owner

Thank you for your wonderful feedback, George! We're glad to hear that our service techs were efficient and met your expectations. We appreciate your support and look forward to serving you again in the future!

Brittany Murphy Underwood
Brittany Murphy Underwood via Google

This is my third time using Mr Appliance. They’re wonderful, knowledgeable and pricing is fair. I would highly recommend!

Response from Owner

Thank you for your continued support, Brittany! We are delighted to know that you had a positive experience with us for the third time. Your recommendation means a lot to us, and we look forward to serving you again!

Tim Bennett
Tim Bennett via Google

Response from Owner

Thank you for the 5-star rating, Tim! We're glad to have your support and look forward to serving you again in the future.

Nick McIver
Nick McIver via Google

Ed was very polite and professional. He showed up during the scheduled two hour window, figured out the problem with the dryer, and fixed it (still in the two hour arrival window). If another appliance needs repair in the future, I will definitely contact Mr. Appliance.

Response from Owner

Thank you for your wonderful review, Nick! We're thrilled to hear that Ed provided you with polite and professional service. We look forward to assisting you with any future appliance repairs!

Brad Pyles
Brad Pyles via Google

Best in-home service I’ve ever experienced

Response from Owner

Thank you for your wonderful feedback, Brad! We're thrilled to hear that you had the best in-home service experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future!

James Cook
James Cook via Google

Very Profesional very knowledgeable

Response from Owner

Thank you for your kind words, James! We appreciate your feedback and are glad to hear you found our service professional and knowledgeable. Your satisfaction is our priority!

Francis Roberts III
Francis Roberts III via Facebook

Used Mr appliance of Georgetown to repair our 20 yr old Amana fridge. Tyler did a great job servicing our fridge which now runs perfectly. Fast friendly professional service.

Response from Owner

Thank you for your wonderful review, Tri! We're delighted to hear that Tyler did a great job repairing your fridge. Your satisfaction means a lot to us, and we appreciate your kind words about our service. If you need assistance in the future, feel free to reach out!

Owlbus Financial Coaching Services
Owlbus Financial Coaching Services via Google

From Melissa in the office being very helpful and kind to Randy's knowledge and skills along with Nathaniel's skills and extra efforts to Lucas' kind help, it was a great experience all the way around. Highly recommend and definitely will use them again. Thanks to all four for their kind and helpful attitudes in fixing a high end Viking appliance.

Response from Owner

Thank you for your wonderful review! We are thrilled to hear that our team, including Melissa, Randy, Nathaniel, and Lucas, provided you with a great experience. Your recommendation means a lot to us, and we look forward to assisting you again with any of your appliance needs. Thank you for choosing Mr. Appliance of Georgetown!

Matt Sly
Matt Sly via Google

Ethan was very knowledgeable and had the problem diagnosed and fixed within a short time. Highly recommended

Marty Wilkins
Marty Wilkins via Google

Tyler was amazing! He was very friendly. He found the problem easily and now our dishwasher is now fixed! 😃

Melinda Lyons
Melinda Lyons via Google

I had a fantastic experience with Mr. Appliance for my refrigerator repair! Their customer service was friendly and helpful. The technician arrived on time and was very professional. He quickly diagnosed the issue and explained the repair process clearly. The repair was completed efficiently and my fridge is now working like new! I highly recommend Mr. Appliance for anyone needing reliable appliance repair services. I will definitely call for any future appliance repairs. Thank you for the excellent service!!

Response from Owner

That is so great to hear, welcome to our family. Thank you for taking the time to leave Ed and Mr. Appliance of Georgetown a review. I'm glad Ed was able to get your Frigidaire Refrigerator to stop leaking. If we can help you in any way in the future, if a question about your appliances, just give us a call.

Justin Willett
Justin Willett via Google

Tyler just finished my repair and did a great job. Very efficient.

Response from Owner

Thank you for taking the time to leave Tyler and Mr. Appliance of Georgetown a review. I review ALL reviews both good and bad to see how we can improve our company. It's good to hear he was able to get your GE Refrigerator cooling as it should again. I also want to thank you for giving us the opportunity to service your appliances since 2021, we are truly appreciative.

Karen Hisle
Karen Hisle via Google

Definitely 5 star! Drew knew exactly what was wrong with my front load washer immediately. He went out of his way to meet with another tech to get the part for my washer. Thank you, Drew and Mr. Appliance!

Response from Owner

Thank you for taking the time to leave Drew and Mr. Appliance of Georgetown a review. Glad he had on the van the part he need to get your LG washer draining again quickly. If we can help you in any way in the future just give us a call.

Ron Lucas
Ron Lucas via Google

Professional and knowledgeable. I will use this company again.

Response from Owner

Thank you for the opportunity to service your Whirlpool Refrigerators ice maker problem. Glad drew was able to determine the problem and get it working again. We work on all makes and models so if we can help in any way in the future just give us a call.

Christy Robinson
Christy Robinson via Google

Tyler is so nice so knowledgeable and very easy to talk to.

Response from Owner

Thank you for allowing Tyler and Mr. Appliance of Georgetown the opportunity to service your Samsung Refrigerator. The ice maker freezing over a problem Samsungs had for many years but they have figure out a fix for. If we can help you in any way in the future just give us a call.

Renee Chase
Renee Chase via Google

Response from Owner

Thank you for taking the time to leave Ed and Mr. Appliance of Georgetown a review. I grew up around the corner on Balsam Ct. I'm glad Ed was able to get your Maytag Washer door fixed again for you. We work on all makes and models so if we can help in any way in the future just give us a call.

Brenda Hackett
Brenda Hackett via Google

Response from Owner

Thank you for giving Ethan and Mr. Appliance of Georgetown the opportunity to service your LG Washer. Glad he was able to determine why it was not draining and getting that taken care of. If we can help again in any way just give us a call.

Total Number of Reviews:2051

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