What People Are Saying About Mr. Appliance of Grand Rapids

Extremely happy with the service provided by technician Rob Canuelle. He found the problem with our washing machine right away, ordered the parts needed to repair it, and installed them a few days later in a jiffy.

Austin did a great job. Diagnosed the problem almost immediately and then fixed it very efficiently. At the same time cleaning the interior of the dryer and (as it turned out) recommended that we have the dryer vent cleaned. It was taking more than an hour for a load to dry. Now it takes 30 minutes!!!

Fast service , polite staff scheduling and in person. First time using this company and I highly recommend. I would return has a customer.

We had Austin come out to take a look at our dishwasher. He was efficient, professional and knowledgeable. While we opted to replace the dishwasher, we were very pleased with the service and would not hesitate to use it in the future.

Good service

This is the second time I’ve turned to you all. Each time I’ve been impressed by the person who visited my house, and my appliances. In each case they’re integrity made it hard to imagine having any other appliance fixer out.

Their technician, Austin, was very professional. He was kind a thorough in explaining what our options were. We decided not to get our dryer fixed because it is old and replacing it cost the same as repairing it. The service fee is very high $170, just for a 20 minute visit. But I would still recommend.

Great customer service very polite employee

Technician was very prompt & fixed my appliance very quickly

Austin did a great job diagnosing the problem with our Whirlpool Washer. He was meticulous in getting to the problem.

Excellent communication and advice. Very happy with 1st experience with Mr Appliance.

Mr. Appliance and Austin showed up the day of my service call to fix my washing machine. He was professional and diagnosed the problem quickly and had the fix in place within the hour. Thank you for a great job!

Awesome service. This is the second time I've used Mr. Appliance. Washer 6 mis ago, dryer last week. Both times I was pleased with everything.

I was very pleased with the Mr Appliance staff. They were efficient, polite and very knowledgeable. They came in a timely manner, ordered the necessary parts and replaced them very quickly!

Technician Robert and his partner (I apologize for forgetting his name) demonstrated a level of professionalism that restored my faith in in-home appliance service repair etiquette and respect for property. They both came with shoe covers without being asked and kept us informed every step of the way. I highly recommend this company for all of your appliance needs!