4.7/5

4685 Ratings

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Pat Cipriani
Pat Cipriani via Google

Timely and professional service.

Response from Owner

Thank you for your kind words, Patricia! We're glad to hear that you appreciated our timely and professional service. Your satisfaction means a lot to us!

Beverly Murphy
Beverly Murphy via Google

Response from Owner

Thank you for the 5-star rating, Beverly! We appreciate your support and look forward to serving you again.

Shania tiggs
Shania tiggs via Google

Very professional! Technician Anthony was on time , fixed my problem with my Frigidaire refrigerator! It's working great now ! I highly recommend Mr Appliance !

Response from Owner

Thank you for your wonderful review, Shania! We're delighted to hear that Anthony provided you with professional service and resolved the issue with your refrigerator. Your recommendation means a lot to us!

Edward Ballou
Edward Ballou via Google

Called Tuesday around noon.. I talk to Liz, who was very polite as . I explained the issues with my refrigerator... She said they would have a technician available for Wednesday morning and they would contact me by 6 Tuesday evening to let me know when technician would arrive They sent me picture of the technician with his name ( Corbin) and that he would be there within a 2 hour window between 9:30 and 11:30am.. Corbin called at around 9:15 am. Arrived by 9:30.... Corbin was very professional...he got right to work,. diagnosis the problem , went back out to get parts needed... installed parts, put everything back together , cleaned up and he was out by 11:30 ... Very pleased with this company and will use again in the future if needed...

Response from Owner

Thank you for your wonderful review, Edward! We're glad to hear that Liz and Corbin provided you with such excellent service. Your satisfaction is our top priority, and we appreciate your trust in us. We look forward to assisting you again in the future!

NEBAL ALI
NEBAL ALI via Google

Response from Owner

Thank you for your 5-star rating, Nebal! We're glad you had a great experience with us. Your support means a lot!

Jeff
Jeff via Google

Response from Owner

Thank you for the 5-star rating, Jeff! We appreciate your support and look forward to serving you again.

EDWARD NAPOLEON
EDWARD NAPOLEON via Google

Very professional service technician. He was polite and very neat in his approach.

Response from Owner

Thank you for your wonderful review, Edward! We're glad to hear that you had a positive experience with our technician. Your feedback is greatly appreciated and motivates us to maintain our high standards of service.

Monica Fast
Monica Fast via Google

The staff at Mr. Appliance were courteous, helpful, and expedient. Justin provided updates on his arrival time and was very pleasant to work with. He even asked if I wanted to take an opportunity to clean behind the appliance while it was pulled back from the wall. Great customer service, great communication, quick repairs, and the price was very reasonable!

Monica Fast
Monica Fast via Google

The staff at Mr. Appliance were courteous, helpful, and expedient. Justin provided updates on his arrival time and was very pleasant to work with. He even asked if I wanted to take an opportunity to clean behind the appliance while it was pulled back from the wall. Great customer service, great communication, quick repairs, and the price was very reasonable!

Response from Owner

Thank you for your wonderful feedback, Monica! We're thrilled to hear that our staff, especially Justin, provided you with courteous and efficient service. Your satisfaction is our top priority, and we appreciate your kind words about our communication and repairs. We look forward to serving you again in the future!

larry goodman
larry goodman via Google

Cannot recommend Mr. Appliance HIGHLY enough! On time - polite - fixed the problem promptly - great price and value

Response from Owner

Thank you for your fantastic review, Larry! We're thrilled to hear that you had such a positive experience with our team. Your recommendation means a lot to us! We look forward to serving you again in the future.

Lisa Ann Fantone
Lisa Ann Fantone via Google

Jason is funny and kind, quick to diagnose the problem and fix it. He has helped me out with two different issues, and if needed in the future, I’ll contact this company again.

Response from Owner

Thank you for your wonderful review, Lisa! We're glad to hear that Jason provided you with great service and support. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!

Agd
Agd via Google

I think they were incredibly professional and quick to get me scheduled and provided great communication with ordering parts and a follow up service. Would absolutely recommend them and use them again.

Response from Owner

Thank you for your wonderful review, Agd! We're thrilled to hear that you found our team professional and efficient. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

Alexander Dutch
Alexander Dutch via Google

Tony was knowledgeable, professional and personable. I was impressed with Tony's work ethic, he was thorough and meticulous. I definitely recommend Mr.Appliance of Cleveland,

Response from Owner

Thank you for your wonderful review, Alexander! We're thrilled to hear that Tony provided you with knowledgeable and professional service. Your recommendation means a lot to us, and we hope to assist you again in the future!

Bruce Bennett
Bruce Bennett via Google

Great work, knowledgeable service worker..five star rating.

Response from Owner

Thank you for your kind words, Bruce! We're thrilled to hear that you had a great experience with our knowledgeable staff. Your support means a lot to us!

LORI SCHULV
LORI SCHULV via Google

I had my dryer repaired. I was able to get service within 3 days at a time that fit my schedule. They have extended early evening hours for those who work during the day. The Tech was prompt and VERY knowledgeable, the dryer was evaluated and serviced within an hour 10++++

Response from Owner

Thank you for your wonderful review, Lori! We're thrilled to hear you had a positive experience with our service and that our technician met your needs. Providing prompt and knowledgeable service is our priority. We appreciate your support and look forward to assisting you again in the future!

Lucy Cingel
Lucy Cingel via Google

Very professional!

Response from Owner

Thank you for your kind words, Lucille! We're glad to hear that you found our service professional. Your support means a lot to us!

Kelly Yates
Kelly Yates via Google

Jason the Technician as well as the Receptionist was Fast and efficient with speedy service, and knowledgeable, with Great people skills that are so Needed today. If you're looking for great service with your Appliances try Mr. Appliance!! I am well pleased ☺

Response from Owner

Thank you for the wonderful review, Kelly! We're glad to hear that Jason and our receptionist provided you with fast and efficient service. Your satisfaction is our priority, and we appreciate your recommendation to others. We look forward to serving you again!

Rebecca Lombardo
Rebecca Lombardo via Google

Was on time, polite, and personable. Got my oven operational quicker than I anticipated and provided follow-up instructions operation

Response from Owner

Thank you for your kind words, Rebecca! We're glad to hear that our team was prompt and helpful in getting your oven operational. Your satisfaction is our priority, and we appreciate you taking the time to share your experience.

Allen Kacenjar
Allen Kacenjar via Google

Tony was very knowledgeable and professional. I will be contacting him for future repairs.

Response from Owner

Thank you for your wonderful review, Allen! We're glad to hear that Tony made a positive impression with his knowledge and professionalism. We look forward to assisting you with future repairs!

Latoya Saddler
Latoya Saddler via Google

The tech I got was so nice and quick with fixing my dryer. He was very professional. I would definitely recommend them again. 😊. The price was decent as well.

Response from Owner

Thank you for your wonderful review, Latoya! We're glad to hear that our technician provided you with quick and professional service. Your recommendation means a lot to us! We look forward to serving you again in the future.

Total number of 5 star reviews :4261

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