4.9/5

491 Ratings

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Bonnie Derouen
Bonnie Derouen via Google

I called Mr. Appliance, and within a few hours Andrew arrived,found the problem With my GE Refrigerator, fixed the problem and everything is working. I will not hesitate to call them next time I need help and I will ask for Andrew!Excellent, efficient, quick, and friendly! Bonnie Derouen, December 23, 2024

Monica Chiasson
Monica Chiasson via Google

Fletcher came quickly and repaired it efficiently two days before Christmas. He was very knowledgeable.

Peaches Gobert
Peaches Gobert via Google

Showed up on time was very knowledgeable and helpful

Response from Owner

Hi Peaches, happy to hear you enjoyed our fast and knowledgeable service. Thanks for choosing Mr. Appliance of Lafayette

Steven Branch
Steven Branch via Google

The baking feature of my 6 month old Bosch gas range would not work. It comes with a 1 year warranty so I contacted the manufacturer. I was told that there is no one in Lake Charles that does warranty calls but that there is one on Lafayette. I thought that would take forever but was I wrong. The next day I was contacted by Tammy of Mr Appliance and she was awesome. She scheduled the appointment for the next day. Joseph arrived yesterday and fixed the glitch. It is clear to me that this company truly believes in excellent customer service and I cannot express how pleased I am with my experience.

Response from Owner

Awe Steven, we truly do believe in excellent customer service- that is why we started this business- to treat others the way we wanted to be treated! Tammy and Joseph are amazing parts of our team. We love serving the Lake Charles area and so happy that we could get you Bosch range working for you so quickly. Have a very Merry Christmas and thanks for choosing Mr, Appliance of Lafayette!

Deborah/Troy Patin
Deborah/Troy Patin via Google

Shane did a Great Job fixing our trash compactor. He took the time to get it right!

Response from Owner

Hi Deborah, Shane is a wonderful technician who definitely takes his time to ensure our customers are taken care of. He is an asset to our team! Thanks for choosing Mr. Appliance to repair your trash compactor.

Gary French
Gary French via Google

Very satisfied with their communication and service! Very friendly and professional. Joseph was knowledgeable and repaired our washer in a timely manner. If the need arises we would definitely use them again!

Response from Owner

Hi Gary, thanks so much for the recommendation! We love caring for our customers the way we want to treated, with fast and professional service. Thanks for allowing us to repair your LG washer and we look froward to being here for you in the future.

TIMOTHY CASTILLE
TIMOTHY CASTILLE via Google

Technician (Andrew) went above and beyond to take care of a senior citizen in need.

Response from Owner

Hi Timothy, Andrew is an amazing service provider who truly cares about our customers. So happy you trusted us with your Frigidaire refigerator. We appreciate your business!

MARK VERRET
MARK VERRET via Google

Very friendly, showed up on time, quickly fixed the problem, reasonably priced. If I ever need again I'll definitely call Mr. Appliance.

Response from Owner

Thanks Mark, happy to hear you you enjoyed our fast, friendly and reasonably priced appliance repair service of your Samsung dryer. Shane is a great technician and we look forward to being there for you for all your appliance repair needs.

DAWN FERNANDEZ
DAWN FERNANDEZ via Google

Joseph was great! He diagnosed the problem ordered the part which came in during the expected time frame and was fixed quickly thereafter. Washer is working great now. The only odd thing is I had to pay 100% upfront prior to the part being ordered but it all worked out well. Would definitely recommend.

Response from Owner

Hi Dawn, so excited to hear you appreciated our prompt professional service. We appreciate you trusting us with your Whirlpool Dryer. We will definitely share your kind words with Joseph. Thanks for choosing Mr. Appliance of Lafayette 🧡💙

Mike
Mike via Google

Response from Owner

Thanks for the great feedback - we love being able to provide quality appliance repair service.

Katie Sales
Katie Sales via Google

Response from Owner

Thanks for allowing us to repair your Frigidaire range. We appreciate your business.

Danielle Perrodin
Danielle Perrodin via Google

Very professional and courteous

Response from Owner

Danielle, thanks for taking the time to give us your feedback. Shane is a kind and professional to our customers. Thanks for choosing Mr. Appliance for your appliance repair needs 🧡💙

Lois Williamson
Lois Williamson via Google

Shane was very professional and personable. He took the time to answer my questions and explain the problem and solution clearly before successfully making the repairs which has made me quite happy.

Response from Owner

Hi Lois, Shane is a wonderful part of our team. He ensures all of our customers understand the process. We love to hear you were happy with the repair of your LG dryer. Thanks for choosing Mr. Appliance 🧡💙

Lynette Wellmeier
Lynette Wellmeier via Google

Excellent friendly service. Shane and Tammy were great.

Response from Owner

Thanks Lynette, we appreciate your kind words and are truly thankful for your business. Shane and Tammy are wonderful assets to our team and we will share your feedback with them.

milet gamasi
milet gamasi via Google

Very friendly staff and knowledgeable technician Mr Shane's very approachable and giving advice on how to keep it working good and maintenance thing truly exceptional nice to talk with too, they'll call options for appointment if it can be done earlier, my oven's fix at an expected time!

Response from Owner

You correct Shane is very caring and loves to share his knowledge with our customers. We are thankful you allowed us to repair your oven. We look forward to being there for you for all your appliance repair needs.

MACKY MOUTON
MACKY MOUTON via Google

Response from Owner

Thanks for choosing Mr. Appliance for all your appliance repair needs 💙🧡

Cheria Theriot
Cheria Theriot via Google

I am posting on behalf of my husband, Andrew Theriot. I would highly recommend Mr. Appliance. Tammy went out of her way to have a technician at our home to repair our washing machine today. The technician took care of the repair promptly.

Response from Owner

Thanks for recognizing Tammy and Shane. They are both wonderful assets to our business who go above and beyond for our customers. Thanks for allowing us to repair your Whirlpool washer. Thanks for choosing Mr. Appliance!

Janci Detwiler
Janci Detwiler via Google

Response from Owner

Thanks for choosing Mr. Appliance and allowing us to repair your Frigidaire refrigerator.

ELLIENE/TRACY ROUSSEL SR
ELLIENE/TRACY ROUSSEL SR via Google

Best experience ever! I / We Greatly appreciate the professionalism of the technician( Josh) and Mr.Appliance ....We highly recommend this Company for all your appliance needs!!!!

Response from Owner

We love hearing our customers had the BEST experience ever! We love serving others professionally and ensuring they have a wonderful experience. Thanks for allowing us to repair your Samsung refrigerator and Frigidaire dishwasher. Love the recommendation 🧡💙

Tyearra Coleman
Tyearra Coleman via Google

Response from Owner

Thanks for choosing Mr. Appliance to repair your Whirlpool range. We appreciate your business.

Total Number of Reviews:491

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