Total Number of Reviews:48
Richard and Alex were very professional and personable. They were up front about the oven repair and what could prevent it in the future (stay away from self cleaning mode). The parts came in a couple days and the repair was fast.
Thanks Dan! Glad the guys could get your oven repaired! (We hate self clean for customers thought it's great for repair business!)
The repairman was excellent. Worked hard until the job was done and cleaned up and left as there had been no one there.
Really great experience with these guys. Refrigerator quit working I called around and they were able to get there the quickest. Richard was great he was on time and and very professional. Explained what the issue was gave me a quote to fix and fixed promptly Highly recommend.
Thank you so much for the review Mike! Glad Richard lived up to our professional standards and I'll pass on the compliments to him as well. --Allison
Great experience, very professional, polite, and detail oriented. Highly recommend.
Thank you!
Thank you!
Thank you!
Alex(technician) was the best! Very professional and was thorough with his diagnosis of the problem with our dishwasher. Alex was friendly and easy to work with. I highly recommend Alex and Mr. Appliance for your appliance repairs.
Thank you for the review! We really appreciate your recommending us!
Prompt and friendly service.
Thank you for the review!
Great service. Friendly and knowledgeable tech. Ask for Kagen. Really nice guy!
So glad we could help! Thank you for the review!
Thank you for the review Carol!
Very friendly and professional during appointment setting and the service call. I would call Mr. Appliance again!
Thank you for the review! Glad we could help.
Polite, prompt, and clean handyman explained the operation completely, And the bill All good experience
Alex was very friendly and helpful!
Thanks for the review Linda! Glad we could get your washer back up and running!
Great job on identifying the problem and had same day service! The repair person was very professional and would highly recommend this company!
Thank you for the review Justin! Glad we could get that Samsung dryer issue taken care of for you.
Timmy was very efficient, friendly and courteous.
Thank you for the review! We will share this with Timmy, we think he's great!
Able to make a speedy appointment. Very thorough job, it was a Kitchenaid fridge that wasn’t working. Kegan, the technician was polite and put on shoe covers when entering- not that it matters our house is covered in little kid stuff! He practically took apart the fridge making sure he covered all the bases. The fee for the technician visit was better priced than Diamond direct appliance, $119 vs $150. Kegan found the problem, gave me reasons for the malfunction and remedy options with prices. The part was ordered and he arrived a couple days later to fix the fridge with a promise that if the fridge started working again he could show up, check it out and return the part with full refund. I had him install the new part and now we have a working fridge again AND the manufacturer’s 1 year part and labor warrenty. All-in-all pretty great experience for an inconvenient situation. Thanks Mr. Appliance!
We contacted Mr. Appliance, a Technician was at our home early on Friday morning, confirmed the diagnosis for repair of our Samsung dryer. Ordered the part required for the repair. On Monday morning we were contacted that the part had been received and the Technician would be on his way to install the part and complete the repairs. By mid-day the dryer was repaired and back in service. The Technician was kind, courteous, knowledgeable, and his work ethic was truly outstanding.
I'm glad Timmy could get that repaired for you. Thank you for the review!
We had a hard time finding someone to install our over- the-stove microwave. We found Mr Appliance through Angi’s list and got an appointment the next day! Kegan was SO professional- put on booties, was prepared with what he needed, explained his process and cleaned up afterwards! Very happy with the job he did! Definitely will use them again!!
Thank you for the review Andrea! Glad we could get your microwave installed.
Total Number of Reviews:48