4.9/5

69 Ratings

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Dave Krause
Dave Krause via Google

I am so impressed with this company. From Richard who came to my house to the kind lady who answered the phone. Unfortunately, my washer couldn't be fixed, but they told me that! Didn't try to rack up the bill. They are HONEST. I highly recommend them

K Farr
K Farr via Google

Mr. Appliance was amazing to work with on our Hestan freezer. They were easy to schedule and had Richard with R600 commercial expertise come out and fix a freezer no other service company was able to do. I would highly recommend them for any appliance repair.

Patty Cudmore
Patty Cudmore via Google

Our dryer had stopped heating. I sent a message on the website and got a quick response with an appointment scheduled for the next morning between 9-12. Richard was our technician and he arrived shortly after 9, diagnosed the problem and was able to run out and get the part needed right away. Dryer was back and running in no time! Richard was very courteous and knowledgeable. We would highly recommend Mr. Appliance.

Response from Owner

Thank you for the review Patty! I'm glad Richard was able to get that done so quickly for you.

Stan Slaughter
Stan Slaughter via Google

The part we needed was harder to get, but they kept us informed, calling every day to let us know the progress. The installation was flawless and our fridge is running fine again.

Response from Owner

Thank you for taking the time to leave a review, Stan. We are glad to hear that you were satisfied with our communication and the installation of the part for your fridge. If you have any questions or concerns in the future, please don't hesitate to reach out.

Dan Lobb
Dan Lobb via Google

Response from Owner

Thank you for the review!

Archie Bradshaw
Archie Bradshaw via Google

Response from Owner

Thank you for the review!

Marilyn Smith
Marilyn Smith via Google

Very knowledgeable efficient and timely. Good experience!

Response from Owner

Thank you for the review! Glad we could get your fridge repaired for you.

Richard Carver
Richard Carver via Google

Response from Owner

Thank you for the review! I'm glad we could get your washer back up and running.

Richard Brus
Richard Brus via Google

Richard was very thorough and knowledgeable. Very personable and courteous. Great job.

Response from Owner

Thank you for the review!

Jeania Beachner
Jeania Beachner via Google

Professional, good communication, timely repair. We had a large stand up freezer that the sevice tech diagnosed and repaied. Highly recommend Mr. Appliance !

Response from Owner

Thank you for the review! Glad we could get that done for you!

Robert Harvey
Robert Harvey via Google

Response from Owner

Thank you for the review Robert!

Keith Foster
Keith Foster via Google

Richard from Mr Appliance had our range repaired and working in short order. Richard was great. Very professional and courteous They were super responsive and got to us within a few days of calling.

Response from Owner

Thank you for the review Keith!

Jane/Tony Miller
Jane/Tony Miller via Google

Response from Owner

Thank you for the review!

Katherine Porter
Katherine Porter via Google

Alex came out diagnosed my problem within 20 mins of arrival. We ordered the part and when it came in he not only replaced the bad part but also checked my disposal for any clogs that might cause an issue and cleared that as well. I will definitely use Mr Appliance in the future

Response from Owner

Thank you for the review! I'm glad Alex was thorough in getting your dishwasher back in service!

Eucabeth Boen
Eucabeth Boen via Google

Response from Owner

Thank you for the review!

Ronna Ragusa
Ronna Ragusa via Google

I have used Mr Appliance twice now. They are very professional, knowledgeable and friendly. They are definitely my first "go to" for repairs!!

Terrsa Burnap
Terrsa Burnap via Google

Excellent service, would definitely recommend. Timely response after reaching out, polite and knowledgeable technicians. Oven needed a part, which was ordered and installed quickly! Very appreciative.

Response from Owner

Thank you for the review Terry! Glad we could get your oven back up and running.

Tyre Smith
Tyre Smith via Google

Customer service was outstanding!!!! Very professional!!!

Response from Owner

Thanks Tyre! Glad we could help with your dryer!

Dan Carver
Dan Carver via Google

Richard and Alex were very professional and personable. They were up front about the oven repair and what could prevent it in the future (stay away from self cleaning mode). The parts came in a couple days and the repair was fast.

Response from Owner

Thanks Dan! Glad the guys could get your oven repaired! (We hate self clean for customers thought it's great for repair business!)

Paula Cosentino
Paula Cosentino via Google

The repairman was excellent. Worked hard until the job was done and cleaned up and left as there had been no one there.

Total number of 5 star reviews :66

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