What People Are Saying About Mr. Appliance of Rochester

Our damper went for fridge, and called Mr. Appliance. Monday they came out. Got part Thursday and installed it. Carlos was very respectful and efficient. Would recommend them.

All is repaired to perfection! I've already recommended you to other homeowners!

The work was excellent but the scheduling was difficult.

They were fully responsive - returned calls as promised, easy to schedule with. Repairman - Yuri - was outstanding. Very thorough and careful. Did a great job replacing a heavy cooling unit in a large wine storage. Great.

The service person, Yuri, was wonderul - respectful, positive, informative. He was efficient and had the evap coil in our subzero (GE Monogram) fridge done in record time. Thank you Yuri!

I was blessed to find this place when my refrigerator died and my landlord never responded. I couldn’t afford a brand new refrigerator and was about to give up when I walked into their showroom. They sold me a fantastic refrigerator and it was very affordable. They delivered it and removed the old one with no problem. When my stove started to act up, I was getting nervous because Thanksgiving was days away, but I called Mr. Appliance to see if they did repairs to stoves. Long story short, today is Thanksgiving and my family is enjoying Turkey with all the fixings and sides because of Carlos. God bless Carlos & the entire Mr. Appliance family!

I had 2 burners not working on my Thermadore stove and Mr Appliance had a technician here within a couple of days who was very knowledgeable and thorough. He fixed it with a smile and a handshake. Great service! Service: Stove & cooktop repair Service: Stove & cooktop repair

Did a great job, very professional and cordial. Service: Dishwasher repair Service: Dishwasher repair

Both men were clean and friendly. They cleaned up after they were done. A great job accomplished. Service: Refrigerator/freezer repair Service: Refrigerator/freezer repair

Carlos was personable and professional. Charge to fix my freezer was reasonable. Service: Refrigerator/freezer repair Service: Refrigerator/freezer repair

Excellent business to take care of your appliances. The repairman that they sent was on time professional and fix the problem expertly I highly recommend Mr. Appliance.

The repairman was very professional and clearly knew what he was doing. He fixed the problem in a short period of time. I would highly recommend Mr. Appliance. Service: Refrigerator/freezer repair Service: Refrigerator/freezer repair

John Lee of Mr Appliance was of great service. Fast acting and a true professional. Would highly recommend Services: Refrigerator/freezer repair, Microwave repair Services: Refrigerator/freezer repair, Microwave repair

Did excellent work. Ordered parts and did repair it a timely and professional manner. Good company. Excellent repairman.

The technician was professional and interactive. He explained the issues with our appliance and gave me options about choices for repairs and payments. We bought this appliance used, and when he left it was sounding and working better than when we first brought it home. (The "refurbished" seller didn't properly clean the appliance before putting it up for sale.) Service: Dryer repair Service: Dryer repair

John Lee was knowledgeable, professional, prompt and pleasant. My Bosch dishwasher was repaired to my satisfaction. Service: Dishwasher repair Service: Dishwasher repair

What a great company to do business with this is the second time I’ve had them out to my house to fix one of my appliances both times they were very professional on time and followed through with every detail I would recommend Mr Appliance to anyone.

The technician was very responsive, punctual and knowledgeable. I would definitely use them for all appliances if or when needed. Thanks Mr. Appliance Service: Dryer repair Service: Dryer repair

Alex worked overtime to honor their appointment beyond their normal service hours and area. Friendly office staff made and verified a reasonable appointment time. Thank you! Service: Refrigerator/freezer repair Service: Refrigerator/freezer repair

Both Yuri and Alex worked tirelessly to find the solution to the issue with my washer!! I appreciate their dedication and professionalism in getting it repaired!! Great service!! Service: Washing machine repair Service: Washing machine repair