4.7/5

63 Ratings

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What People Are Saying About Mr. Appliance of Montgomery County

Tina Basalla
Tina Basalla via Google

Response from Owner

We appreciate your feedback! Thank you for choosing Mr. Appliance!

Poonam Sofat
Poonam Sofat via Google

Mr. Appliance provides wonderful service. They are punctual, professional and were able to resolve the issues with our range oven. I would definitely use their services again.

Response from Owner

Customer service and your full satisfaction are our #1 priority here at Mr. Appliance! We're so grateful that you were pleased with the service you received and thank you for the feedback!

Esther Hamm
Esther Hamm via Google

Showed up in one day, Very polite service tech for my washing machine. very, very reasonably priced, for services to fix my washing machine.

Response from Owner

Thanks for the great review, Esther! We’re so thrilled you were pleased with the service and appreciate you taking the time to let the world know!

Denise Howard
Denise Howard via Google

Very pleased! Our washer was not working, I called on Thursday and got an appointment the next day! Unfortunately, parts needed to be ordered and I was trying to figure out how to do our laundry. Much to our surprise, we got a call on Monday, parts were in! Washer was fixed on Tuesday. Technicians were very professional, personable and did a great job. Will use in the future.

Response from Owner

Customer service and your full satisfaction are our #1 priority here at Mr. Appliance! We're so grateful that you were pleased with the service you received and thank you for the feedback!

Jane Metcalf
Jane Metcalf via Google

Great customer service. Technician was fantastic explained everything clearly. L, friendly.

Response from Owner

Customer service and your full satisfaction are our #1 priority here at Mr. Appliance! We're so grateful that you were pleased with the service you received and thank you for the feedback!

Karen Greenberg
Karen Greenberg via Google

Easy to make appointment. They communicate clearly when coming. They send out the name a picture of technician who is coming. Arrived within 2 hour window and he did an excellent job. Very pleased

Response from Owner

Thanks for the great review, Karen! We’re so thrilled you were pleased with the service and appreciate you taking the time to let the world know!

Andi Lin
Andi Lin via Google

Response from Owner

We appreciate your feedback! Thank you for choosing Mr. Appliance!

debby
debby via Google

Response from Owner

We appreciate your feedback! Thank you for choosing Mr. Appliance!

Gerri Stoner
Gerri Stoner via Google

Can’t say enough about this company. They not only repair your appliances but keep you informed about appointments, arrival time.etc. Unheard of these days! Also, every technician I have used as been courteous and friendly.

Response from Owner

Customer service and your full satisfaction are our #1 priority here at Mr. Appliance! We're so grateful that you were pleased with the service you received and thank you for the feedback!

Tammy Bennett
Tammy Bennett via Google

Hyon was wonderful.. He fixed our dryer on the same day.. ran out to get the parts and came right back... Mr. Appliance and Hyon had my dryer working withing 24 hours.

Response from Owner

We agree, Hyon is pretty incredible! Thanks so much for your feedback and for choosing Mr. Appliance, Tammy!

Ed Tenney
Ed Tenney via Google

He gave great service. Very polite!

Response from Owner

We appreciate your feedback! Thank you for choosing Mr. Appliance!

Jeremy Deshetler
Jeremy Deshetler via Google

Great experience. Very detailed explanations for the issue with my oven/stove, quickly fixed and reassembled. Would definitely call again for future service.

Response from Owner

Thanks for the great review, Jer! We’re so thrilled you were pleased with the service and appreciate you taking the time to let the world know!

William Armstrong
William Armstrong via Google

The technician did a very professional job. He explained the problem and told us what the repair was going to cost upfront. He didn’t try to upsell and there were no hidden costs when the repair was completed.

Claire Packer
Claire Packer via Google

very professional and speedy service and very fair pricing, they figured out the dishwasher problem and solved it in good time, this was my first time using the company but would definitely be my first call if needed again!

Scott Zebhardcseauer
Scott Zebhardcseauer via Google

Mary Schroth
Mary Schroth via Google

Gina Goodfellow
Gina Goodfellow via Google

Mr. Appliance were able to come out to look at our gas stove on very short notice when nobody else was available. Unfortunately the part needed was in backorder and took a few months to arrive. We can’t fault them for the delay. Everyone we dealt with from start to finish was knowledgeable and helpful. They followed up multiple times to keep us up to date on the part order and in the end we are very satisfied with their service.

Randall McMillan
Randall McMillan via Google

Kevin our technician, was quick, efficient and a super nice guy. Highly recommend.

Dick Stoner
Dick Stoner via Google

This company and our tech are truly amazing. Not only do they notify and plan visits well but the analysis was thorough and complete. Top notch

Jennifer Baum
Jennifer Baum via Google

My recent experience with Mr Appliance has been the absolute best I’ve ever had with any service company! Everyone, from phone staff to the actual technician (Darin) were absolutely professional. The company even e mails a photo beforehand of the technician who’s coming out, and he called an hour ahead with his ETA and arrived precisely at the estimated time. I definitely will be calling Mr. appliance for any future necessary repairs to any of my major appliances, and, of course, would very highly recommend this company!!!

Total number of 5 star reviews :54

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