4.9/5

572 Ratings

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MARY DURFEE
MARY DURFEE via Google

BETH GLAZIER
BETH GLAZIER via Google

Robert was professional and thorough. Repairs were made as quickly as possible once parts were in. I highly recommend Mr. Appliance.

Response from Owner

Thank you for taking the time to leave us a review, Beth! We are thrilled to hear that Robert provided you with professional and thorough service. We appreciate your recommendation and are grateful for your support.

CHELSEA HOUSE
CHELSEA HOUSE via Google

Highly recommend! Very easy to work with, quick and efficient!

Response from Owner

Thank you for taking the time to share your positive experience, Chelsea! We are pleased to hear that our team was able to provide you with quick and efficient service. We appreciate your recommendation and look forward to serving you again in the future.

TIFFANI SHOOK
TIFFANI SHOOK via Google

Technician was very knowledgeable and courteous! He got our issue handled very quickly!

Response from Owner

Thank you for taking the time to share your positive experience with our technician. We are glad to hear that he was able to quickly resolve your issue and provide excellent service. We appreciate your feedback and look forward to serving you again in the future.

LEO CLAYTON
LEO CLAYTON via Google

Kirk was very friendly and professional, really knew what he was talking about!... service was very reasonably priced, and they came out when they said they would! Excellent service!

Response from Owner

Thank you for taking the time to leave us such a positive review, Leo! We're thrilled to hear that Kirk provided you with excellent service and that you were pleased with our pricing and efficiency. We appreciate your business and hope to serve you again in the future.

Don Kowalk
Don Kowalk via Google

Mr Appliance of Mid Michigan out of Mt Pleasant Michigan did a wonderful job. We are new to the area and had no personal contacts to draw upon. Mr Appliance was our first call and the experience was great. Holly, the owner, was very professional, knowledgeable and a great help when I inquired about the company’s services. Jackson, the repair technician, was very professional, courteous and communicated everything that he was going to do and followed through on everything that he said. Great company! I will definitely use them again!

Response from Owner

Thank you so much for taking the time to share your positive experience with Mr. Appliance of Mid Michigan. We are thrilled to hear that both Holli and Jackson provided you with professional and knowledgeable service. We look forward to the opportunity to assist you again in the future.

DARA COCKRUM
DARA COCKRUM via Google

Jackson was very knowledgeable and polite. Would definitely use Mr. Appliance again!

Response from Owner

Thank you for taking the time to leave a review, Dara! We are delighted to hear that Jackson provided you with excellent service. We look forward to serving you again in the future.

DENNIS SWINCICKI
DENNIS SWINCICKI via Google

We had an ice cube maker in our refrigerator that quit working. Jackson did a great job diagnosing, and replacing it with a new ice cube maker. It was completed in a timely, professional manner . Holli was very nice to talk to in setting up our appointment and listening to our concerns. Overall, a great job done.

Response from Owner

Thank you for taking the time to leave us a review, Holly! We are thrilled to hear that Jackson provided you with excellent service in diagnosing and replacing your ice cube maker. We are also glad to hear that Holli was helpful in setting up your appointment. We appreciate your feedback and are grateful for your business.

MARK ENSZER
MARK ENSZER via Google

Carol Wang
Carol Wang via Google

Highly recommend!!! I had a dryer that doesn’t dry laundry completely. I did a quite a bit DIY “homework” , it still doesn’t seem like to fix the problem. So I called Mr Appliance, got an appointment scheduled right away. The tech came and diagnosed the problem, and ordered the parts to come back. Second appointment was scheduled right away as well, the tech came back and installed the part; however, the dry still didn’t dry up the laundry. I felt pretty disappointed to call the next day and was told they would sent someone out again to take a look. Anyway, long story short, I was so thrilled to have the owner Rick came back out again after the tech left. He was so patient to listen and explain to all my questions. Eventually, we fixed the dryer. As a small business owner, Rick did try his best to help his customer out which to me is the real customer-centered service there. If you ever happen to have any appliance issues, give them a call, they will get it done right for you. Thank you for the good experience that you provided to me. Keep up the good works.

Response from Owner

Thank you for taking the time to share your experience with us, Carol. We are glad to hear that Rick was able to provide you with the customer-centered service that we strive for at Mr. Appliance of Mid Michigan. We appreciate your recommendation and look forward to helping you with any future appliance issues you may have.

DEANNA GRIFFORE
DEANNA GRIFFORE via Google

Called Mr appliance after issues with my oven. They gave me prompt and excellent service. My technician was friendly and professional. I will definitely use their services again if needed.

Response from Owner

Thank you for taking the time to share your experience with us, Deanna. We are thrilled to hear that our technician provided you with prompt and excellent service. We look forward to assisting you again in the future if needed.

Cindy Vautrin
Cindy Vautrin via Google

KEEGAN SHOWALTER
KEEGAN SHOWALTER via Google

Response from Owner

Thank you so much for taking the time to leave us a 5-star review, Keagen! We are thrilled to hear that you had a positive experience with our services at Mr. Appliance of Mid-Michigan. We appreciate your support and hope to continue providing you with excellent service in the future.

becky rutherford
becky rutherford via Google

Tim Lowe
Tim Lowe via Google

Prompt, efficient, knowledgeable and friendly.

Response from Owner

Thanks for the 5-star review and kind words Tim! We appreciate your business and wish you many more years of use from your appliances!

Patricia Roberts
Patricia Roberts via Google

DEBORAH POST
DEBORAH POST via Google

Our service tech was so nice & professional.

Response from Owner

Thank you for the kind words and excellent review, Debra! We at Mr. Appliance of Mid Michigan appreciate your business and wish you many more years of use from your appliances!

Elizabeth Jennings
Elizabeth Jennings via Google

Most excellent, professional and friendly service!

Response from Owner

Thank you, Elizabeth, for the excellent review even though I had to revisit your repair to get your oven working good as new again! We at Mr. Appliance of Mid Michigan appreciate your business and understanding as we worked out your repair.

Cornell Lalone
Cornell Lalone via Google

Very punctual !

Response from Owner

Thank you, Cornell, for your excellent, 5-star review! We at Mr. Appliance of Mid Michigan appreciate your business and wish you many years of use from your appliances!

KEVIN KOLB
KEVIN KOLB via Google

Repaired my washer quickly and was very professional. Also gave me a one year warranty on the repair. I would use this company in the future.

Response from Owner

Thank you, Kevin, for the excellent review! At Mr. Appliance of Mid Michigan, we stand behind our work and quality OEM parts with a 1yr warranty on all parts and labor. We look forward to being here when you need us, but hope it's not too soon!

Total number of 5 star reviews :534

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