4.3/5

2190 Ratings

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Second account
Second account via Google

Monica Manalo
Monica Manalo via Google

I was very pleased with the quality of service. The technician who came was very professional. He first came to diagnose the problem with our Gaggenau refrigerator. He came back with another technician a few days later with the parts to fix the problem. They also cleaned the freezer, cleaned up the area where they worked and took out all the trash with them. The price was very reasonable, less than half the quote I received from another repair company. I will only use Mr. Appliance for all my future repair requirements and will highly recommend their service to anyone.

Response from Owner

Monica, thank you for recommending us and for sharing your experience! We're happy that we could expertly repair your Gaggenau refrigerator and respect your home in the process by ensuring our work area was clean. We look forward to being your go-to for all your appliance repair needs! Mr. Appliance NYC

Cynthia Lilley
Cynthia Lilley via Google

Excellent service, above and beyond expectations.

Response from Owner

Thank you, Cynthia! We're proud to earn your trust and satisfaction in our appliance repair services. Mr. Appliance NYC

Cathy Wassner
Cathy Wassner via Google

Very polite n efficient 👍👍

Response from Owner

Cathy, thank you for your kind feedback! We appreciate the opportunity to keep your home in working order. Mr. Appliance NYC

Allan Samansky
Allan Samansky via Google

Response from Owner

Allan, thank you for your wonderful rating of our appliance repair services! Mr. Appliance NYC

Anthony Ciorra
Anthony Ciorra via Google

AVI and AVI were spectacular. Very professional, clearly knew what they doing and a pleasure to deal with I would give then 10 stars

Response from Owner

Thank you for your excellent review, Anthony! We'll be sure to share your feedback with Avi. It was a pleasure to assist you with your appliance needs, and we hope you'll reach out if you need our expertise in the future! Mr. Appliance NYC

Kris G.
Kris G. via Google

Very professional service men!!!

Response from Owner

Thank you for your kind feedback, Kris! We're proud to earn your complete satisfaction and are here for all your appliance repair needs. Mr. Appliance NYC

Adam Riazinia
Adam Riazinia via Google

Extremely professional and highly recommend.

Response from Owner

Thank you for your recommendation, Adam! We're glad we could help whip your appliance back into shape. Mr. Appliance NYC

Hector Navas
Hector Navas via Google

Response from Owner

Thank you, Hector, for your excellent rating! Mr. Appliance NYC

Assistant to WA
Assistant to WA via Google

simply called and got an appt (very quickly) the tech came and found the issue - left, ordered the part and came back - it was seamless - he was a professional who knows his job and how to work in a private townhouse environment. I can't say enough. I highly recommend these guys. Pamela Steigmeyer

Response from Owner

Thank you for your excellent recommendation, Pamela! It was a pleasure to assist you with your appliance repair, and we're delighted we could ensure your experience was seamless from start to finish. We're glad you were happy with our service professional's expertise and courteous service, and we hope to have the opportunity to serve you again in the future! Mr. Appliance NYC

Alice Mintzer
Alice Mintzer via Google

Haymant was Excellent! He came to fix the handle on my new Miele Dishwasher which is only one month old. He was very knowledgeable about Miele Dishwashers and suggested using a descaler every 4 months to keep it very clean. He also services lots of other appliances and brands. We discussed my sub zero viking refrigerator and he knew exactly what needed to be done to keep it running efficiently! I will have him come back to service it to keep it in tip top shape. Haymant is so knowledgeable about many Brands and I would not hesitate to have him come back to service all my appliances‼️He is a true find and will recommend him to everyone I know.

Response from Owner

Thank you for your fantastic recommendation, Alice! We're happy to hear you were pleased with Haymant's expert guidance, and we're delighted he could quickly repair the handle on your Miele dishwasher. It's fantastic that he was also able to provide insight into your refrigerator while assisting you. We look forward to being your go-to call to whip those appliances back into shape in the future! Mr. Appliance NYC

Ariane Grossmann
Ariane Grossmann via Google

I had a great experience with Mr. Appliance NYC, they were a lifesaver after my recent move! :D

Response from Owner

We're so glad we could help, Ariane! Thank you so much for giving us a call. Mr. Appliance NYC

Shrimi Nandan
Shrimi Nandan via Google

They were extremely friendly and informative about what was going on with our washer!

Response from Owner

We're glad we could keep you in the loop about your washing machine, Shrimi. Thank you for giving us a call! Mr. Appliance NYC

Catherine Rickert
Catherine Rickert via Google

I used Mr. Appliance to fix my refrigerator. They were a pleasure to work with - friendly and communicative, and they got the job done quickly and painlessly. I was very pleased with the service overall.

Response from Owner

It was our pleasure to make your experience with us a seamless one, Catherine. We're glad we could ensure clear communication every step of the way and quickly repair your fridge for you. We appreciate the opportunity to serve your appliance repair needs. Thank you for giving us a call! Mr. Appliance NYC

Pa Bo
Pa Bo via Google

Avinesh Arjoona arrived promptly and quickly diagnosed the problem. The part needed will be ordered and probably will be inserted next week.

Response from Owner

It sounds like Avinesh got things moving in the right direction for you! We appreciate your patience while we get the part in and look forward to finishing the repair soon. Thanks for sharing your experience. We appreciate it! Mr. Appliance NYC

Barbara Tessitore
Barbara Tessitore via Google

Great experience with Haymant Singh on 2/21/25 for the repair of my washer. Very knowledgeable and explained the problem well

Response from Owner

Barbara, it's great to hear how helpful Haymant was at repairing your washing machine! We're glad he clearly explained the issue to you along with the scope of repairs. We'll be sure to pass your appreciation along. Thank you! Mr. Appliance NYC

GillianNYC
GillianNYC via Google

Quick and professional service. Explained the issue effectively and had my washer fixed in no time.

Response from Owner

It's our pleasure to communicate what is wrong to you, Gillian, so that you're fully up to speed. We're glad you gave us a call to fix your washing machine. Thank you! Mr. Appliance NYC

Jean-Baptiste Parvaix
Jean-Baptiste Parvaix via Google

Response from Owner

Thank you for your review, Jean-Baptiste! It was a pleasure to assist you with your appliance needs! Mr. Appliance NYC

Stephen Spinella
Stephen Spinella via Google

These guys are great! I want them to do all of my appliances! They were very very knowledgable, thorough and most of all clear about what was going on and how to solve the problem, which they did! They also gave me clear information about how best to use my unit and what NOT to do.

Response from Owner

Thank you, Stephen! We're proud to provide appliance repair services you can count on, and we're delighted we could earn your trust in us. It's our pleasure to be there to whip those appliances back into shape and we hope to assist you again in the future! Mr. Appliance NYC

John Flynn
John Flynn via Google

The repairmen were very good. Professional and quality work. Haymant was particularly good!!

Response from Owner

Thank you, John! We're delighted to hear our team's expertise and reliable service earned your satisfaction, and we'll be sure to celebrate your review with Haymant. We appreciate your feedback! Mr. Appliance NYC

Total number of 5 star reviews :1796

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