What People Are Saying About Mr. Appliance of Olympia

Definitely recommend using Mr Appliance. Kept me informed along the way, helpful, courteous and even showed me how to fix it for next time. Thank you!

Good communication, text and email. Michael from Mr. Appliance did a great job. Thank you!

I made an appointment on line and received a call within 5 minutes to schedule. The tech came the same day! Great service! Very nice and considerate technician!

Great service and better price than expected

Great experience! Initial fee went towards the total cost. The technician was very knowledgeable and had no issue explaining the problem to both my husband and I, separately. We are very happy with the service we received.

Appointment times were communicated well in advance of maintenance. Calls were made to us when technician was on his way to our residence. Suggestions were relayed by technician about techniques to use with our dishwasher helping to avoid future problems. We felt very confident and comfortable with the entire process.

Even though he didn't fix my Samsung washer (never buy Samsung washer or dryer) Joel was honest with me about the repair cost. He explained what the repairs would be and the cost would come out to twice what a new washer costs. He even made some recommendations as to a reliable brand. Thanks Joel!

Reliable prompt communications. 2 hour window was great. Recommend highly.

Service man was very knowledgeable and helpful. Physically investigated all of the problems and gave an accurate list to be repaired but fix was more than appliance was worth.

Eric was a wonderful technician. We highly recommend based on our experience.

The technician, Eric, was very pleasant, polite and resolved my issue quickly. I will definitely use them again.

Jack was very professional and a trouble shooter. He fixed our tricky dishwasher. Highly recommend

The entire experience was excellent. Easy quick scheduling and only a 2 hour window for service appointment vs the usual 4 hour of most companies. Eric identified the problem right away, explained the situation and was back the next day with the part to finish the repair. Will definitely use Mr. Appliance in the future!

Coordination over the phone was easy and the lady i spoke to on the phone was very polite and accommodating. Technician was on time and timely with diagnostic. Will use company again if needed in the future.

Prompt service and knowledgeable tech.

Arrived on time, quickly found the problem and made his recommendation. Very happy with the service.

My repair tech, Joel, did an amazing job! My dishwasher’s drain pump had crapped out for some reason and after trying to do all at home repairs I could, I realised that the issue was inside the unit, which is outside my skill range; so I called Mr. Appliance. Joel came out and tried doing the same things I did at first, just to double check them, and once he made sure nothing else was causing this issue, he decided to test the drain pump. He decided to check a new one, in case it really did need replacing, and once he plugged the new pump in, I heard the sound of the drain for the first time in months! The only real downside was the total cost being ~$400 for the replacement pump and repair, but, considering I’ve had this dishwasher for 7 years and this was it’s first repair, I’m content with paying $400 for another 7 years of it working. Thanks Joel, and Mr.Appliance, for finally freeing me of months of being forced to hand wash a small family’s worth of dishes every night and morning!

My washer was fixed in 3 days after ordering the part. Very knowledgeable. Showed up as scheduled.