4.8/5

2169 Ratings

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William Marchant
William Marchant via Google

Brenda Paull
Brenda Paull via Google

Reliable prompt communications. 2 hour window was great. Recommend highly.

Response from Owner

Thank you for the great review Brenda!

Clifford Bardwell
Clifford Bardwell via Google

Service man was very knowledgeable and helpful. Physically investigated all of the problems and gave an accurate list to be repaired but fix was more than appliance was worth.

Response from Owner

Thank you for the excellent review Clifford!

Bettie Cochran
Bettie Cochran via Google

Eric was a wonderful technician. We highly recommend based on our experience.

Response from Owner

Thank you for the awesome review Bettie!

Linda Weygint
Linda Weygint via Google

The technician, Eric, was very pleasant, polite and resolved my issue quickly. I will definitely use them again.

Linda Weygint
Linda Weygint via Google

The technician, Eric, was very pleasant, polite and resolved my issue quickly. I will definitely use them again.

Response from Owner

Thank you for the amazing review Linda!

Tiffany Dirks
Tiffany Dirks via Google

Jack was very professional and a trouble shooter. He fixed our tricky dishwasher. Highly recommend

Response from Owner

Thank you for the amazing review Tiffany!

Shayla Rabe
Shayla Rabe via Google

Response from Owner

Thank you for the 5 star rating Shyla!

Brenda S.
Brenda S. via Google

The entire experience was excellent. Easy quick scheduling and only a 2 hour window for service appointment vs the usual 4 hour of most companies. Eric identified the problem right away, explained the situation and was back the next day with the part to finish the repair. Will definitely use Mr. Appliance in the future!

Response from Owner

Thank you for the excellent review Brenda!

Desiree Garl
Desiree Garl via Google

Coordination over the phone was easy and the lady i spoke to on the phone was very polite and accommodating. Technician was on time and timely with diagnostic. Will use company again if needed in the future.

Desiree Garl
Desiree Garl via Google

Coordination over the phone was easy and the lady i spoke to on the phone was very polite and accommodating. Technician was on time and timely with diagnostic. Will use company again if needed in the future.

Response from Owner

Thank you for the awesome review Desiree!

Mison Bowden
Mison Bowden via Google

Prompt service and knowledgeable tech.

Response from Owner

Thank you for your great review Mison!

Philip Logan
Philip Logan via Google

Arrived on time, quickly found the problem and made his recommendation. Very happy with the service.

Response from Owner

Thank you for the great review Phil!

Rafael Hernandez
Rafael Hernandez via Google

My repair tech, Joel, did an amazing job! My dishwasher’s drain pump had crapped out for some reason and after trying to do all at home repairs I could, I realised that the issue was inside the unit, which is outside my skill range; so I called Mr. Appliance. Joel came out and tried doing the same things I did at first, just to double check them, and once he made sure nothing else was causing this issue, he decided to test the drain pump. He decided to check a new one, in case it really did need replacing, and once he plugged the new pump in, I heard the sound of the drain for the first time in months! The only real downside was the total cost being ~$400 for the replacement pump and repair, but, considering I’ve had this dishwasher for 7 years and this was it’s first repair, I’m content with paying $400 for another 7 years of it working. Thanks Joel, and Mr.Appliance, for finally freeing me of months of being forced to hand wash a small family’s worth of dishes every night and morning!

Response from Owner

Thank you for the wonderful review Rafael!

Louise Day
Louise Day via Google

My washer was fixed in 3 days after ordering the part. Very knowledgeable. Showed up as scheduled.

Response from Owner

Thank you for the spectacular review Louise!

Tye Schriever
Tye Schriever via Google

Joel was a superstar today! Double oven that wasn’t heating up correctly. He arrived within the schedule window, quickly diagnosed the problem and had it fixed in an hour. Professional and friendly experience from setting the appointment through payment for services. Thank you!

Response from Owner

Thank you for the amazing review Tye!

Marge Brewer
Marge Brewer via Google

Response from Owner

Thank you for the 5 star rating Marge!

Kathy
Kathy via Google

Doug replaced my dishwasher control panel. He made sure to go out and find the part he didn’t have. He was back and it was fixed same day!

Response from Owner

Thank you for the amazing review Kathy!

Stan Job
Stan Job via Google

Response from Owner

Thank you for the five star rating Stan!

David Loredo
David Loredo via Google

Response from Owner

Thank you for the 5 star rating David!

Total number of 5 star reviews :1956

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