4.9/5

45 Ratings

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Sven gunn
Sven gunn via Google

Mary Hawley
Mary Hawley via Google

Michael was right on time. He was couteous and friendly. He did a great job of problem solving and continued to check his work. I was very pleased with his service.

Response from Owner

Thank you, Ms. Hawley. Punctuality is so important, and we do our best to make it happen! We're happy we could provide you with professional and friendly service!

Sharon Schoff
Sharon Schoff via Google

They came within 48 hours of my call & promptly diagnosed the problem with our stove. We really appreciated the quick & efficient service, especially our tech "Jon". Thank you to all involved!!!

Response from Owner

Thank you, Ms. Schoff. We're glad to have gotten to you so quickly and been able to make the repair the same day! We hope to be able to help you again if the need arises!

Adam Weisman
Adam Weisman via Google

Jon was an absolute gem! The fix turned out not to be very difficult, but he found it and he fixed it and was an absolute gentleman all the way. Will use Mr. Appliance again for sure.

Response from Owner

We think Jon's a gem, too :) Glad we were able to fix the problem and look forward to working with you in the future!

George Boguslawski
George Boguslawski via Google

Prompt, professional, pleasant. Thank you

Jennifer Theis
Jennifer Theis via Google

Mr. Appliance was prompt and professional. Diagnosed the problem, the part was ordered and then installed all within 2 days. The technician was professional! Great experience and highly recommend!

Beverly Lawver
Beverly Lawver via Google

Jenna been great

Jason Foster
Jason Foster via Google

Patricia Kittrell
Patricia Kittrell via Google

We called Mr.Appliance when our ice maker stopped working. They offered to come out the same day, but we had plans. We made an appointment for the following day. We were give a 2 hour window of when the technician would arrive along with the name and a picture of the person. We received a text message when he was on his way. He diagnosed the problem and gave us the total cost to fix it. He said it might take a few days to get the part. I was so delighted to get a call later that same evening - they had the part and he would be out the next morning! This was my first time to use them, but it certainly won’t be the last. They were very professional, prompt, and had fare pricing that they explained up front. I highly recommend this company.

Response from Owner

Thank you, Patricia, for your review! We are so happy that we could get out to you so quickly and get your icemaker up and running! We look forward to working with you again!

Bob Craig
Bob Craig via Google

Michael was outstanding, he communicated well, made me aware of issues and the solution. He was friendly, professional and professional, I couldn't ask for anything more. Next time I have an appliance issue Mr. Appliance of Oro Valley will be my first call.

Response from Owner

Thank you, Bob, for your kind words. We appreciated your flexibility and enjoyed working with you! We hope to help you again!

Celina Zerbinatti
Celina Zerbinatti via Google

Received great service on my refrigerator. Will use again and recommend to friends.

Response from Owner

A recommendation to friends is the highest compliment! Thank you so much and we look forward to helping you again!

Ron Hertwig
Ron Hertwig via Google

Excellent communication before arrival, time, picture of technician, and when arrive. Superb upon arrival listening to issue and solving. Insured we should call if fix not working. Definitely would use again!

Response from Owner

Thank you Mr. Hertwig! We appreciate your kind words and look forward to working with you again!

Polly Morehouse
Polly Morehouse via Google

Everyone at this company was great Jenna who does the schedule and Jon the technician with his helper.

Response from Owner

Thanks, Polly! So glad we could connect and help!

Karen Via
Karen Via via Google

Hands down the absolute best repair service I have ever had!! Professionalism was off the radar! Fast, efficient and courteous!

Response from Owner

Thanks, Karen! It was great working with you, and we look forward to doing so again if the need ever arises!

John Schacatt
John Schacatt via Google

Jon was very professional and efficient as well as extremely honest.

Response from Owner

Thank you, John. Honesty and open communication with our customers is extremely important to us. We look forward to helping you again!

Mary Topmiller
Mary Topmiller via Google

Anette Armstrong
Anette Armstrong via Google

Chris Justesen
Chris Justesen via Google

Best experience ever. They were fast and efficient and price was very competitive. They will be on my speed dial for all my appliance repair needs!

Response from Owner

Thanks, Chris! We were glad we could get your oven up and working for the holidays!

Tori Koenneker
Tori Koenneker via Google

The techs were very polite and would answer any questions I had. The parts we needed came in very fast and saved our holiday!

Response from Owner

Thank you, Tori! We love it when the parts come in quickly and we were so glad to get you operating before the holidays!

Sally Janovec
Sally Janovec via Google

Technicians were excellent! They fixed the smart burner and adjusted the other burners which made a big difference in the functionality of the range top. They came out the same day and were very efficient. A great experience and I will definite call again if needed and refer to friends.

Response from Owner

Thank you, Sally! We love it when we can get to customers right away and I'm glad the technicians could address the issues ASAP. We look forward to working with you in the future!

Total number of 5 star reviews :43

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