4.7/5

344 Ratings

|

Myra Walker
Myra Walker via Google

They came the very next work day, had the needed part, and were able to fix it. Yeah, it was 2 days before Christmas and I was desperate.

Donna Moore
Donna Moore via Google

My technician was Ryan. He went above and beyond to take care of my washing machine issue. Very determined, professional and kind

Response from Owner

Donna, thanks for letting us know that Ryan made sure your washing machine was in tip-top shape for you! We're glad his expertise was helpful, and we hope you'll give us a call for any future appliance repairs you may need. Mr. Appliance of Peoria

Bernadette O'brien
Bernadette O'brien via Google

Quick response and scheduling. My washing machine problem was diagnosed same day and came back later that day with the part to install.

Response from Owner

We're glad we could get your washing machine sorted out, Bernadette! We strive for quick and efficient service, and it’s great to hear everything was taken care of the same day. Thanks for choosing Mr. Appliance! Mr. Appliance of Peoria

Sumi Prathipati
Sumi Prathipati via Google

Thank you Mr. Appliance of Peoria for the prompt response. Upon arrival, Wolfgang was pleasant, friendly, and efficiently explained the issue and handled the problem without a hitch.

Response from Owner

Thanks for the great feedback, Sumi! We’re happy to hear Wolfgang provided prompt, efficient appliance repair service and explained the issue clearly. At Mr. Appliance of Peoria, we strive to deliver reliable, professional repairs every time. Thanks for trusting us with your appliance needs! Mr. Appliance of Peoria

Stehpanie Johnson
Stehpanie Johnson via Google

Ryan was awesome and fixed our dishwasher earlier than expected!!

Response from Owner

Thank you, Stephanie! We're glad to have Ryan on the team and we're delighted he could complete your dishwasher repair quickly. We're here if you need us in the future! Mr. Appliance of Peoria

Jody Borntz
Jody Borntz via Google

He was very informative with the stove and was able to fix the oven within the hour. Also, helped clean up the mess under the stove. Very nice and professional. Highly recommend!!

Response from Owner

Jody, thank you for recommending us! We're glad our service professional did a great job repairing your oven and even cleaning the area under your stove. We'll be sure to let him know you appreciate his efforts to keep your home functioning properly! Mr. Appliance of Peoria

Mike Mitchell
Mike Mitchell via Google

Quick precise repair.

Response from Owner

We're glad our speedy expert service was helpful, Mike. Thank you for giving us a call! Mr. Appliance of Peoria

mashimamd
mashimamd via Google

Quick response to need for dishwasher repair. Friendly and knowledgeable repairman who gave us an accurate estimate of cost and timing of repairs. Would definitely recommend for anyone needing appliance repair in this area.

Response from Owner

Thank you for recommending our appliance repair services, Mashimamd! We're glad our speedy expert service was helpful in getting your dishwasher running again for you. We are grateful to serve you and hope to help you again! Mr. Appliance of Peoria

Vicki Baumgarten
Vicki Baumgarten via Google

Ryan was prompt and very knowledgeable about my dryer problems. Thank you

Response from Owner

We're glad to hear Ryan was able to help with your dryer issues, Vicki. Prompt service and expertise are what we aim for. Thank you for choosing Mr. Appliance and for taking the time to share your feedback! Mr. Appliance of Peoria

Jeff Kellogg
Jeff Kellogg via Google

Great service. Wolfgang was knowledgeable and efficient, friendly and explained things. Their ticketing/invoice system needs a bit of a tweak. I’d like to have an emailed receipt or something on the spot. I had to take a picture of the iPad screen to have some proof of costs, and payments. I used a check. I wouldn’t recommend using cash.

Response from Owner

Thank you for letting us know Wolfgang did a great job communicating with you, Jeff, and repairing your appliance! We appreciate your feedback and will take it under advisement! Mr. Appliance of Peoria

Cynthia Scroggins
Cynthia Scroggins via Google

Mr. Appliance was fast and friendly, came ahead of time and was done in 30 mins or so.

Response from Owner

Cynthia, thank you for your review! It's our pleasure to ensure speedy expert service when repairing your appliance. Mr. Appliance of Peoria

Meagan Howard
Meagan Howard via Google

I had a small grease fire in my oven and was unsure if the heat seal needed to be replaced. I called Mr. Appliance repair, and I must say… they are phenomenal! From now on, they are going to be my first call anytime I need a repair done! They were able to fit me in on the week of thanksgiving; whereas, anywhere else I called, I kept getting their answering machine. When you call Mr. Appliance Repair, you get a real life voice. They are pleasant and eager to help you! I called on a Friday afternoon and had a wonderful repairman named Wolfgang arrive on Monday. They gave me a one hour window of when he would arrive. He was very punctual and arrived at the time they stated he would arrive. Wolfgang was very knowledgeable and professional! What I loved most about him was his honesty, as my seal did not need replaced after all. You can’t get that kind of service these days. I felt he was worth the diagnostic fee 100% He was just so knowledgeable and made the whole experience flawless and easy! Thank you to Wolfgang for his incredible customer service! :)

Response from Owner

Thank you for sharing your thoughtful review, Meagan! We're delighted we could get out to assist you during this holiday week so you could have a working oven to share your gratitude with family and friends. We'll be sure to let Wolfgang know his dedication and expertise did not go unnoticed. If you need us in the future, please don't hesitate to reach out! Mr. Appliance of Peoria

Dale Jarvis
Dale Jarvis via Google

Ryan was perfect.

Response from Owner

We're glad to hear this, Dale! We look forward to passing your five-star feedback along. Thank you! Mr. Appliance of Peoria

SUSAN GRESKOVIAK
SUSAN GRESKOVIAK via Google

Very pleased, came when expected and they were in and out quickly with the fix on our refrigerator & explained everything. Highly recommend!

Response from Owner

Thank you for your recommendation, Susan! It was our pleasure to be prompt for your service appointment and to get your refrigerator repaired in no time. We appreciate the opportunity to serve you! Mr. Appliance of Peoria

Ron Jones
Ron Jones via Google

Very professional an friendly service

LUANN PLOENSE
LUANN PLOENSE via Google

No c/o except I did not receive a receipt and apparently there is a warranty on the part.

Response from Owner

Lu Ann, thank you for your perfect rating! You're correct—all of our workmanship and parts are guaranteed for your peace of mind. Please give us a call at (309) 237-0027 about your receipt. We apologize that you haven't received it yet! We're grateful you gave us a call so we could keep your home in working order. Mr. Appliance of Peoria

Patti Isit
Patti Isit via Google

Response from Owner

Thanks, Patricia. It's terrific that our appliance repair team earned your perfect rating! Mr. Appliance of Peoria

ANONYMOUS
ANONYMOUS

I have always had great results with Mr. Appliance, no matter which technician has come. I have had repairs done on various appliances and found them to be reasonable, pleasant and accurate. They take the time needed to make the repair and leave the area clean when they are done. Their technicians text to advise their approximate arrival time and a photo of the technician is sent so you are not surprised or uncertain if the person who comes is not who is supposed to.

Mandy Turner
Mandy Turner via Google

Ryan was fast and professional and did a great job at a reasonable price. I'll be using Mr. Appliance in the future when I have issues with any appliances.

Response from Owner

We’re so glad to hear Ryan provided fast and professional service, Mandy! It’s great to know you were happy with the job and the price. Thanks for choosing Mr. Appliance. We’ll be here whenever you need appliance repairs in the future! Mr. Appliance of Peoria

andrea Hollins
andrea Hollins via Google

I would highly recommend

Response from Owner

Thank you, Andrea! We appreciate your recommendation of our appliance repair services. Mr. Appliance of Peoria

Total Number of Reviews:344

help icon
Contact Mr. Appliance today to schedule your next service!