4.9/5

1452 Ratings

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Rebecca Anderson
Rebecca Anderson via Google

Quick response to a big problem! I would use them again.

Response from Owner

Thank you for your positive review, Rebecca! We're glad we could assist you promptly with your issue. We look forward to serving you again in the future!

Vickie
Vickie via Google

Very polite, efficient and knowledgeable.

Response from Owner

Thank you for your kind words, Vickie! We're thrilled to hear that you found our team polite, efficient, and knowledgeable. Your satisfaction is our top priority!

Lisa Weiss
Lisa Weiss via Google

Response from Owner

Thank you for your 5-star rating, Lisa! We appreciate your support and look forward to serving you again in the future.

Alex McClure
Alex McClure via Google

Chad was really awesome! He was very nice and professional. He was able to diagnose the issue and also gave a bunch of really helpful appliance maintenance tips.

Response from Owner

Thank you for your wonderful review, Alex! We're thrilled to hear that Chad provided you with exceptional service and helpful tips. Your satisfaction is our priority, and we appreciate your feedback!

Chris Shedd
Chris Shedd via Google

I was very reluctant to try to choose a service company off the internet. I chose wisely in picking Mr. Appliance. I had a leaking washing machine and a broken icemaker. Call Mr. Appliance, easily set up an appointment with only a two hour windows instead of half of a day. They sent me a heads up text when the tech was arriving along with a photo of the tech who would be arriving. Mike Mirando showed up at the beginning of the two hour scheduled appt! He was very personable and professional. He quickly diagnosed the icemaker issue and ordered the part required. He the went to the washing machine and diagnosed the leaking issue. The part needed to fully repair the washer was no longer available for my very old machine. Mike reached out to his parts manager who also confirmed the part was no longer manufactured. I was fairly charged for the diagnosis. When the part came in for the icemaker Mike again returned on time and quickly installed the part. I am very happy with the service performed by Mr. Appliance of Pinte Vedra. They are well served by their tech Mike Mirando. I will request him by name if possible the next time I have an Appliance issue.

Response from Owner

Thank you for sharing such a detailed review, Chris! We are delighted to hear that you had a great experience with Mr. Appliance and our technician, Mike Mirando. Ensuring timely and efficient service while keeping you informed is our top priority. We appreciate your trust in us and look forward to assisting you with any future appliance needs!

Terry Walton
Terry Walton via Google

Chad, the technician, was friendly, knowledgeable, and informative. After he evaluated the issue with our kitchen appliance and estimated the repair cost, I decided that it was more cost-effective to replace the appliance. The service call was well worth the cost, and I plan to contact Mr. Appliance of Ponte Vedra Beach, for a maintenance service of my washer and dryer that I'm requesting and will ask for Chad to return to provide that maintenance service.

Response from Owner

Thank you for your wonderful review, Cal! We're thrilled to hear that Chad provided you with friendly and informative service. It's great to know that you found value in our service call and that you plan to reach out for maintenance. We look forward to assisting you again soon!

Carmen Cagno
Carmen Cagno via Google

Response from Owner

Thank you for your 5-star rating, Carmen! We appreciate your support and look forward to serving you again.

Mike Manocchia
Mike Manocchia via Google

Great install. Knowledgeable staff! Thank you!

Response from Owner

Thank you for your positive review, Mike! We're delighted to hear that you had a great installation experience with our knowledgeable staff. Your appreciation motivates us to keep delivering high-quality service!

Blaine McCallister
Blaine McCallister via Google

Eric, did a great job on repair of dishwasher. Have used Mr Appliance before and will continue using them. Very professional and reliable.

Response from Owner

Thank you for your kind words, Blaine! We’re glad to hear that Eric provided excellent service on your dishwasher repair. Your continued trust in Mr. Appliance means a lot to us, and we look forward to serving you again!

Suzanne Sullivan
Suzanne Sullivan via Google

My wife and I were extremely happy with service provided. Jordan was great, very knowledgeable and friendly. He explained everything and we were are very happy,Thanks to Jordan!

Response from Owner

Thank you for your wonderful review, Mike! We're thrilled to hear that you and your wife were extremely happy with Jordan's service. We pride ourselves on our knowledgeable and friendly staff, and we appreciate your kind words!

Dale Schmidt
Dale Schmidt via Google

I called Mr. Appliance last week when my electric dryer stopped working. Their response was excellent . . . they set me up for an appointment right away, they kept me informed as to when the technician would arrive, and when he arrived, he was great. Jordon diagnosed the problem very quickly . . . the heating element stopped working. He had to order the part, but was able to return the next day to install it. They were really great about scheduling me for the return appointment the next day . . . I had a doctor's appointment that I couldn't reschedule, and Jordon got here early, replaced the part, and got the job done. Jordon was professional, polite, knowledgeable, and showed up on time as promised !

Response from Owner

Thank you for your wonderful review, Dale! We're thrilled to hear about your positive experience with Jordon and our team. Providing timely and professional service is our priority, and it’s great to know we met your expectations. We appreciate your trust in us and look forward to assisting you again!

Bill Byers
Bill Byers via Google

Mr Appliance arrived on time and promptly assessed the washer issue, ordered the replacement part and repaired it in short order. Highly recommend!

Response from Owner

Thank you for your fantastic review, William! We're glad to hear that our team was prompt and efficient in addressing your washer issue. Your recommendation means a lot to us!

Dennis Pushkin
Dennis Pushkin via Google

Very professional and knowledgeable.. Jordan is an excellent technician…

Richard Crain
Richard Crain via Google

Eric is a blessing!!

Response from Owner

Thank you for your kind words, Richard! We're thrilled to hear that Eric made such a positive impact on your experience. Your support means a lot to us!

Sam Smith
Sam Smith via Google

Response from Owner

Thank you for the 5-star rating, Samuel! We're glad to know you had a positive experience with us. Your support means a lot!

Mary O'Connor
Mary O'Connor via Google

Response from Owner

Thank you for your 5-star rating, Mary! We appreciate your support and are glad to have met your expectations.

Dan Vohs
Dan Vohs via Google

Response from Owner

Thank you for your 5-star rating, Kim! We appreciate your support and look forward to serving you again.

Kevin Carroll
Kevin Carroll via Google

Excellent service! After calling Mr. appliance, they were at our home within 24 hours to diagnose the problem. After a total of 48 hours, the part was in and our dishwasher was back up and running as normal! Fantastic service and have already told friends about Mr. Appliance!

Response from Owner

Thank you for your wonderful review, Kevin! We're thrilled to hear that you received excellent service and that we could resolve your dishwasher issue quickly. Your recommendation to friends means a lot to us. We look forward to serving you again in the future!

Sandra Pawela
Sandra Pawela via Google

Erick was my technician and he was extremely knowledgeable and very helpful repairing my Samsung refrigerator. Will call Mr Appliance again.

Response from Owner

Thank you for your wonderful review, Sandy! We're glad to hear that Erick provided you with exceptional service. We appreciate your trust in us, and we look forward to assisting you again in the future!

Charles Tyburski
Charles Tyburski via Google

Professional and courteous

Response from Owner

Thank you for your kind words, Charley! We're glad to hear you found our service professional and courteous. Your feedback is greatly appreciated!

Total number of 5 star reviews :1372