Total Number of Reviews:446
Great job getting the ice maker repaired. I called several repair shops and none would/could service this model. Mr. Appliance team communicated through well through the parts issues and still got the job done in a reasonable period of time. I was really grateful that Mr. Appliance performance.
The diagnostic appointment was scheduled quickly (although I did have a problem scheduling online, but when I called the appointment was set up). The tech, Christopher, was efficient, knowledgeable and skilled. The parts came in quickly and the installation was scheduled quickly. Christopher came and installed the parts and checked everything out. We were up and washing within a week of the machine breaking down. I'm glad I found Mr. Appliance!
The repairman was quick, professional, and knowledgeable.
Fixed fridge fast. Very good technicia
Great repairman. So friendly too!!
They are a very good company. I would not hesitate to use them again
Jerry was very friendly. He educated me as he worked to diagnose the issue. He did not try to up sale me on anything and just let me know I needed a new refrigerator. He also took the time to discuss recommended maintenance on other appliances in my home.
Christian was great! He was friendly and helpful. He explained everything about the icemaker. He was super nice to my dogs who were very barky. I'd recommend him to my friends. He was a pleasure to have in my home. I was happy I got to meet him!
Jerry came out to my home and was incredibly knowledgeable and honest. I had three appliances to look at, and he was able to quickly diagnose the issues and solve the problem. The service fee might be a lot up front. But it will be worth every penny for the level of experience you get, and transparent pricing. I’ve dealt with a few appliance repair companies. But Mr. Appliance is the only company that was honest and transparent.
Best customer service in a long tim! Diagnosed problem and fixed it in 20 min. And done! Highly recommend.
Jerry was excellent! Professional and knowledgeable. He inspired confidence in his abilities and I trusted his judgment. He showed me the replacement part, so that I was able to see that it was an LG part! My washing machine works like new! I will be a return customer!
Jerry was very polite, informative and answered all my questions. Took time to show where the problem was and verified the broken part and cost of repair. Highly recommend Jerry for appliance repair as well as Mirranda from Mr. Appliance who handled the appointment and scheduling. Great people to work with.
Total Number of Reviews:446