Total Number of Reviews:1301
Juan did a great job, fast and transparent. Simple fix, and very nice.
Professional, very knowledgeable about the appliance. Kept me informed about the faulty parts.
Hi Vinod, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!
Our repair person, Andy, was knowledgeable, efficient, and personable. TY!
Hi Tom, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!
Excellent repair by your serviceman Chris. He was diligent in making sure the repairs were completed professionally. I’ve used your company in the past for my appliance repairs and will continue to use your service.
Hi Ronald, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.
The repairman was great. Came in and quickly assessed our problem and saved me from having to buy a new dishwasher. Thank you so much. I've never been disappointed with the service.
Very friendly, on time and didn’t over charge!
Hi Janice, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!
Their serviceman, “Andy” showed up on time, knew what he was doing, and found the defective part on our Maytag washer. He found out that the part was not available from the manufacturer unless special ordered for $500 with no delivery date. He gave me the part number and I found it on EBay for $160.00 with a 1 year guarantee. It’s easy to replace and I can do it in 5 minutes. Mr. Appliance and their serviceman “Andy” have won my total trust and respect. I recommend them unconditionally!
Hi Kris, thank you for taking the time to let others know about your experience with Mr. Appliance. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing us!
Mr. Appliance was great from start to finish. They sent someone over the same day I called them for our refrigerator and diagnosed the problem. A part had to be ordered and they came back days later when it came in and within an hour my refrigerator is back to working. He gave us lots of information on our refrigerator and suggestions to keep it working as it should. Very nice technician and cleaned up where he was working. I couldn’t be happier! Any appliance needing to be fixed, Mr. Appliance it is! Thank you for getting my refrigerator working again!
Hi Deborah, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.
We had a complex problem with our Kitchen Aid double ovens. Jonathan spent a lot of time diagnosing the problem which turned out to be multiple issues. I recommend Mr. Appliance of Rancho for their services- knowledgeable, professional, thorough and experienced. Five 🌟 stars!!
Hi Marilyn, thank you for taking the time to leave a review. It’s wonderful to see that you were happy with our work, and we’re grateful for the opportunity to meet your needs. We look forward to helping you again!
Fast service with in a hour of my call Very kind and clean work I would definitely recommend this company
Hi Jeff, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!
The tech, Jonathan, that repaired my dryer was awesome. He came out when he was due to be here, assessed the problem, and explained the needed repair and the cost. The next day he came with parts in-hand and repaired our dryer. Dryer works great!
Hi Robert, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!
This is the second time we used Mr Appliance. Extremely pleased with their service and technician Chris. He made every effort to assure the refrigerator ice maker repair was done professionally.
Hi John, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.
Our technician was amazing. He was honest and quick and came prepared My only complaint has to do with the call center I should be able to know my appointment.And what time it is when I call. It's extremely inconvenient.I only found out right when he was on his way over. Additi. Onally the Call sooner got Email spelled incorrectly even after I reiterated it several times so I never received an email.
Hi Mikale, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.
John from Mr. Appliance came into our home and made us feel confident in his ability to do the repair on our dryer. He returned within a couple days after replacement parts were obtained and completed the repair effortlessly and to our utmost satisfaction. Communication via text and email from the company was superb, from setting up appointments, letting us know about parts availability, to final invoice. Very efficient and well run.
Thank you for your wonderful review, Donald! We're thrilled to hear about your positive experience with John and our team. Your satisfaction is our priority, and we appreciate your kind words about our communication and efficiency. We look forward to assisting you again in the future!
Pleasant experience called and got a next day appointment. Tech came out and diagnosed the problem I was having with my dryer.
Thank you for your positive feedback, TALA! We're glad to hear that you had a pleasant experience and that our technician was able to help with your dryer issue. We appreciate your trust in us and look forward to assisting you again in the future!
Thank you for the 5-star rating, Rachel! We're grateful for your support and look forward to serving you again.
Thank you for the 5-star rating, Timothy! We appreciate your support and look forward to serving you again in the future.
Tech Chris came out on Monday, found the issue with the freezer, Blower Motor wasn't working correctly so the fan wasn't turning and we kept getting a frost buildup. Chris fixed the problem and now the freezer is working correctly. I will definitely be calling them back when we have other appliance problems. Thank you.
Thank you for your wonderful feedback, Maureen! We’re glad Chris was able to resolve the issue with your freezer. Your satisfaction is our priority, and we look forward to assisting you with any future appliance problems. Thank you for choosing us!
Great customer service 5 Stars from over the phone to Andy the technician who showed up on time and was super knowledgeable and professional. He had answers and solutions and gave us great options. At the end he pointed out the issue with the Maytag washer and he fixed what needed to be fixed. Andy answered every question I threw at him. I’ve worked in the Utility business for 19+ years, with all of it dealing with customers and providing at some level customer service. I truly Appreciate Mr. Appliance of RC and Andy for being so helpful & professional.
Thank you for the fantastic review, Gabriel! We are delighted to hear about your positive experience with our team, especially Andy. Providing knowledgeable and professional service is our priority, and it's great to know we met your expectations. Your appreciation means a lot to us, and we look forward to serving you again in the future!
I had problems with my dryer. It was making a noise. I called Mr. appliance they came out very professional and polite knew what he was doing told me what I needed he ordered the part and it was completely fixed with a great price. Highly recommended to anyone l
Thank you for your wonderful review, Frank! We're delighted to hear about your positive experience with our team. Providing professional and efficient service is our priority, and we're glad we could resolve your dryer issue at a great price. Your recommendation means a lot to us!
Total Number of Reviews:1301