4.9/5

1301 Ratings

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Kyle Beers
Kyle Beers via Google

Juan did a great job, fast and transparent. Simple fix, and very nice.

Vinod Tripathi
Vinod Tripathi via Google

Professional, very knowledgeable about the appliance. Kept me informed about the faulty parts.

Response from Owner

Hi Vinod, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!

Tom Plunkett
Tom Plunkett via Google

Our repair person, Andy, was knowledgeable, efficient, and personable. TY!

Response from Owner

Hi Tom, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!

Ron Greene
Ron Greene via Google

Excellent repair by your serviceman Chris. He was diligent in making sure the repairs were completed professionally. I’ve used your company in the past for my appliance repairs and will continue to use your service.

Response from Owner

Hi Ronald, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.

Catherine Newby
Catherine Newby via Google

The repairman was great. Came in and quickly assessed our problem and saved me from having to buy a new dishwasher. Thank you so much. I've never been disappointed with the service.

Janice Hall
Janice Hall via Google

Very friendly, on time and didn’t over charge!

Response from Owner

Hi Janice, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!

KRIS MEYER
KRIS MEYER via Google

Their serviceman, “Andy” showed up on time, knew what he was doing, and found the defective part on our Maytag washer. He found out that the part was not available from the manufacturer unless special ordered for $500 with no delivery date. He gave me the part number and I found it on EBay for $160.00 with a 1 year guarantee. It’s easy to replace and I can do it in 5 minutes. Mr. Appliance and their serviceman “Andy” have won my total trust and respect. I recommend them unconditionally!

Response from Owner

Hi Kris, thank you for taking the time to let others know about your experience with Mr. Appliance. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing us!

Debbie Crooks
Debbie Crooks via Google

Mr. Appliance was great from start to finish. They sent someone over the same day I called them for our refrigerator and diagnosed the problem. A part had to be ordered and they came back days later when it came in and within an hour my refrigerator is back to working. He gave us lots of information on our refrigerator and suggestions to keep it working as it should. Very nice technician and cleaned up where he was working. I couldn’t be happier! Any appliance needing to be fixed, Mr. Appliance it is! Thank you for getting my refrigerator working again!

Response from Owner

Hi Deborah, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.

Marilyn Pomtey
Marilyn Pomtey via Google

We had a complex problem with our Kitchen Aid double ovens. Jonathan spent a lot of time diagnosing the problem which turned out to be multiple issues. I recommend Mr. Appliance of Rancho for their services- knowledgeable, professional, thorough and experienced. Five 🌟 stars!!

Response from Owner

Hi Marilyn, thank you for taking the time to leave a review. It’s wonderful to see that you were happy with our work, and we’re grateful for the opportunity to meet your needs. We look forward to helping you again!

Jeff Johnson
Jeff Johnson via Google

Fast service with in a hour of my call Very kind and clean work I would definitely recommend this company

Response from Owner

Hi Jeff, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!

Robert Jasso
Robert Jasso via Google

The tech, Jonathan, that repaired my dryer was awesome. He came out when he was due to be here, assessed the problem, and explained the needed repair and the cost. The next day he came with parts in-hand and repaired our dryer. Dryer works great!

Response from Owner

Hi Robert, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!

John Kene
John Kene via Google

This is the second time we used Mr Appliance. Extremely pleased with their service and technician Chris. He made every effort to assure the refrigerator ice maker repair was done professionally.

Response from Owner

Hi John, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.

Kara Bendian
Kara Bendian via Google

Our technician was amazing. He was honest and quick and came prepared My only complaint has to do with the call center I should be able to know my appointment.And what time it is when I call. It's extremely inconvenient.I only found out right when he was on his way over. Additi. Onally the Call sooner got Email spelled incorrectly even after I reiterated it several times so I never received an email.

Response from Owner

Hi Mikale, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.

Donald Alpiner
Donald Alpiner via Google

John from Mr. Appliance came into our home and made us feel confident in his ability to do the repair on our dryer. He returned within a couple days after replacement parts were obtained and completed the repair effortlessly and to our utmost satisfaction. Communication via text and email from the company was superb, from setting up appointments, letting us know about parts availability, to final invoice. Very efficient and well run.

Response from Owner

Thank you for your wonderful review, Donald! We're thrilled to hear about your positive experience with John and our team. Your satisfaction is our priority, and we appreciate your kind words about our communication and efficiency. We look forward to assisting you again in the future!

Tala Loya
Tala Loya via Google

Pleasant experience called and got a next day appointment. Tech came out and diagnosed the problem I was having with my dryer.

Response from Owner

Thank you for your positive feedback, TALA! We're glad to hear that you had a pleasant experience and that our technician was able to help with your dryer issue. We appreciate your trust in us and look forward to assisting you again in the future!

Rachel Callaway
Rachel Callaway via Google

Response from Owner

Thank you for the 5-star rating, Rachel! We're grateful for your support and look forward to serving you again.

Tim Sowles
Tim Sowles via Google

Response from Owner

Thank you for the 5-star rating, Timothy! We appreciate your support and look forward to serving you again in the future.

Maureen Mumm
Maureen Mumm via Google

Tech Chris came out on Monday, found the issue with the freezer, Blower Motor wasn't working correctly so the fan wasn't turning and we kept getting a frost buildup. Chris fixed the problem and now the freezer is working correctly. I will definitely be calling them back when we have other appliance problems. Thank you.

Response from Owner

Thank you for your wonderful feedback, Maureen! We’re glad Chris was able to resolve the issue with your freezer. Your satisfaction is our priority, and we look forward to assisting you with any future appliance problems. Thank you for choosing us!

Gabriel Davalos
Gabriel Davalos via Google

Great customer service 5 Stars from over the phone to Andy the technician who showed up on time and was super knowledgeable and professional. He had answers and solutions and gave us great options. At the end he pointed out the issue with the Maytag washer and he fixed what needed to be fixed. Andy answered every question I threw at him. I’ve worked in the Utility business for 19+ years, with all of it dealing with customers and providing at some level customer service. I truly Appreciate Mr. Appliance of RC and Andy for being so helpful & professional.

Response from Owner

Thank you for the fantastic review, Gabriel! We are delighted to hear about your positive experience with our team, especially Andy. Providing knowledgeable and professional service is our priority, and it's great to know we met your expectations. Your appreciation means a lot to us, and we look forward to serving you again in the future!

Frank Condren
Frank Condren via Google

I had problems with my dryer. It was making a noise. I called Mr. appliance they came out very professional and polite knew what he was doing told me what I needed he ordered the part and it was completely fixed with a great price. Highly recommended to anyone l

Response from Owner

Thank you for your wonderful review, Frank! We're delighted to hear about your positive experience with our team. Providing professional and efficient service is our priority, and we're glad we could resolve your dryer issue at a great price. Your recommendation means a lot to us!

Total Number of Reviews:1301

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