4.9/5

1393 Ratings

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Marlene Soto
Marlene Soto via Google

Very professional and courteous.

Response from Owner

Thank you for your kind words, Marlene! We're thrilled to hear that you found our team professional and courteous. Your satisfaction is our top priority!

Mark Carter
Mark Carter via Google

Andy did a great job.

Response from Owner

Thank you for your positive feedback, Mark! We're glad to hear that Andy provided you with excellent service. We'll be sure to pass along your appreciation to him!

David Flaten
David Flaten via Google

Andy was super helpful. I would welcome back if I needed any further assistance

Response from Owner

Thank you for your kind words, David! We're thrilled to hear that Andy provided you with excellent help. We look forward to assisting you again in the future!

Joey Catuara
Joey Catuara via Google

First repairman did not understand my problem. I talked to the owner, and the second repairman understood perfectly, and took care of it. I really appreciated the responsiveness to my issue after the first visit.

Response from Owner

Hi Joey, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!

Steve Ortega
Steve Ortega via Google

Response from Owner

Hi Steve, thank you for taking the time to let others know about your experience with Mr. Appliance. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing us!

Shawnw Stevens
Shawnw Stevens via Google

We had Andy from Mr. Appliance to our home 2 days ago. He came to check out why our Thermador double wall ovens were not working. He arrived on time and worked for an hour doing diagnostic testing. The error code on the display suggested that the cooling fan needed to be replaced, but Andy found an issue that he thought was the culprit. During his testing he found out that we were not getting a full 220v to the oven. He suggested that we contact an electrician to rectify the electrical issue before ordering parts or doing anything further on the "repair" of the oven. We had an electrician out that same day who found that there was a melted wire cap at a connection in the junction box that interfered with the 220v connection. After replacing the damaged wire cap, we started my ovens and they've been working ever since. I so appreciate Andy's knowledge and understanding that we should check the electrical issue first as he didn't want us to have had to order and replace expensive parts if it were not necessary.

Response from Owner

Hi Shawna, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.

Dusty Shaller
Dusty Shaller via Google

Response from Owner

Hi Dusty, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!

William Carlile
William Carlile via Google

Technician was very professional. Immediately knew the problem and fixed it first thing.

Response from Owner

Hi Bill, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!

B Maga (MAGA)
B Maga (MAGA) via Google

The technician was professional and kind and very helpful I appreciate everything he did

Response from Owner

Hi B, thank you so much for taking the time to review us. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!

Zachary Zabayle
Zachary Zabayle via Google

Our technician was very kind and professional. We will do business again in the future.

Response from Owner

Hi Zachary, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.

A
A via Google

The technician Chris was SO great! He was honest, thorough, knowledgeable and professional. I will use this company for any appliance repair needs.

Response from Owner

Hi A, thank you for taking the time to leave a review. It’s wonderful to see that you were happy with our work, and we’re grateful for the opportunity to meet your needs. We look forward to helping you again!

Patricia Carrillo
Patricia Carrillo via Google

They were able to give us an appointment on short notice. We were given an honest estimate for repair and a recommendation for replacement without pushing us towards costly labor. We are very grateful for their service and will definitely call them again when needed.

Response from Owner

Hi Patricia, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!

Stephen Riddle
Stephen Riddle via Google

On time for appointments. Chris was a very knowledgeable repair men. Very through in his evaluation of the problem with our Bosch built in double oven.

Response from Owner

Hi Stephen, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.

Joel Stuart
Joel Stuart via Google

Chris the technician was professional, honest and fixed our washer quickly. He was outstanding!

Response from Owner

Hi Joel, thank you so much for taking the time to review us. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!

Kyle Ellis
Kyle Ellis via Google

Response from Owner

Hi Kyle, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!

Audrey Bone
Audrey Bone via Google

Great tech, timely service and all for a sensible price. Frankly, some of the competition could learn a thing or two from these guys.

Response from Owner

Hi Andrew, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!

Carol Hendon
Carol Hendon via Google

Francisco Bravo
Francisco Bravo via Google

My service tech Chris was very professional and knowledgeable. He was able to diagnose the issue within a matter of minutes and fix the problem just as quick. Big thank you to Chris

Response from Owner

Hi Francisco, thank you for taking the time to let others know about your experience with Mr. Appliance. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing us!

OG
OG via Google

Awesome quick professional service! Thank you

Response from Owner

Hi Og, thank you for leaving this review for our team. We’re grateful for your support, and we’re glad to see that you were satisfied with our services. Thanks again for choosing Mr. Appliance, and have a great day!

Anthony Ramos (Tony)
Anthony Ramos (Tony) via Google

Very reputable company I would recommend any day

Response from Owner

Hi Anthony, thank you for your review! We're glad you enjoyed your experience with Mr. Appliance. Thanks again for choosing us and have a great day!

Total number of 5 star reviews :1324

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