4.5/5

185 Ratings

|

Coco Brown
Coco Brown via Google

Response from Owner

Thank you for the 5-star rating, Coco! We're thrilled to know you had a great experience with us. Your support means a lot to our team! Thank You!

Denise Lynch
Denise Lynch via Google

Very polite, clean and knowledgable

Response from Owner

Thank you for your kind words, Denise! We're glad to hear that you found our team polite, clean, and knowledgeable. Your satisfaction is our priority, and we look forward to serving you again! Thank You!

Bill Rodgers
Bill Rodgers via Google

Response from Owner

Thank you for your 5-star rating, Bill! We appreciate your support and look forward to serving you again in the future. Thank You!

Marchia Miller
Marchia Miller via Google

Recent problems w/ my old Kenmore dryer. After online request, prompt appointment provided. Dave was professional & personable. He recommended replacing part. (He was able to get a replacement quickly) Very satisfied w/ service.

Response from Owner

Thank you for your wonderful review, Marcia! We're glad to hear that Dave provided you with prompt and professional service. Your satisfaction is our priority, and we appreciate your trust in us. If you need anything else, feel free to reach out! Thank You!

Eden Combes
Eden Combes via Google

The Mr. Appliance tech skillfully removed years' worth of lint from my dryer that I could not see. I thought it needed to be replaced because I was getting a check filter warning. He was capable and friendly and completely solved my problem.

Response from Owner

Thank you for your wonderful review, Eden! We're delighted to hear that our technician was able to help resolve the lint issue in your dryer. Your satisfaction is our top priority, and we appreciate your kind words. If you need any further assistance, feel free to reach out! Thank You!

Frederick (Reese) Shellman
Frederick (Reese) Shellman via Google

Experience couldn't have been any better. The technician was polite, respectful, efficient and didn't criticize my efforts at appliance repair, the dryer now works!

Response from Owner

Thank you for your wonderful review, Frederick! We're thrilled to hear that you had a great experience and that our technician was able to help get your dryer working again. Your satisfaction means a lot to us! Thank You!

John Ruth
John Ruth via Google

Response from Owner

Thank you for your 5-star rating, John! We appreciate your support and look forward to serving you again. Thank You!

Alfred Mcguire
Alfred Mcguire via Google

Response from Owner

Thank you for your 5-star rating, Alfred! We're grateful for your support and hope to continue providing you with excellent service. Thank You!

Eduardo Rivera
Eduardo Rivera via Google

The team provides fast and accurate service along with follow up. Very professional personnel starting from the lady at the office to the technicians.

Morgan Whitehouse
Morgan Whitehouse via Google

I for sure thought my fridge was a goner… But Moha worked a miracle! My fridge is now back up and running. Shout out to Bethany the dispatcher as well for getting me an appointment in a timely manner!

Response from Owner

Thank you for your wonderful feedback, Morgan! We're thrilled to hear that Moha was able to bring your fridge back to life. We'll be sure to pass on your shout-out to Bethany as well. Your satisfaction is our top priority! Thank You!

Carole Wilson
Carole Wilson via Google

Response from Owner

We appreciate your 5-star rating, Carole! It’s wonderful to know that you had a positive experience with us. Thank you for your support, and we look forward to serving you again! Thank You!

Helene Suh
Helene Suh via Google

Shannon Geisel
Shannon Geisel via Google

I just want to give a big shout out to Dave Simpson and Mr. Appliance. Dave was courteous and kind during his diagnosis of my dish washer. He took the time to speak with the owner and explain the process and best route to go in his opinion. Thank you for the quick diagnosis and great customer service, I would recommend your company to anyone.

Response from Owner

Thank you for your wonderful review, Shannon! We're thrilled to hear about your positive experience with Dave and appreciate your kind words about our customer service. Your recommendation means a lot to us, and we're here to help anytime you need assistance! Thank You!

Evelyn Lyttle
Evelyn Lyttle via Google

Will be able to give more feedback after the parts come in and are installed. The service man that came out was great. Very personable and knowledgeable. Explained everything to me. I was very impressed.

Response from Owner

Thank you for your kind words, Evelyn! We're glad to hear that you had a positive experience with our service technician. We look forward to your feedback once the parts are installed and appreciate your trust in us. Thank You!

John Sheffield
John Sheffield via Google

On time, efficient and friendly

Response from Owner

Thank you for your great feedback, John! We're glad to hear that our team met your expectations with their punctuality and friendly service. We appreciate your support! Thank You!

Susan Boatright
Susan Boatright via Google

Prompt, courteous, extremely helpful with hints and suggestions for extending the life of our appliances.

Response from Owner

Thank you for your wonderful feedback, Susan! We're delighted to hear that you found our service prompt and helpful. Our team is always here to provide the best advice for maintaining your appliances. Your support means a lot to us! Thank You!

Monica Mutcherson
Monica Mutcherson via Google

Mr. Brian did a fast and amazing job servicing my Samsung washer, he had an answer to all my questions and concerns, he was friendly and made sure to explain my warranty for parts and his Labor. He Also educated me on a few things that I did not know about my Samsung washer, Brian will definitely be my contact person when I’m need of Appliance repairs. Monica Heard

Response from Owner

Thank you for your wonderful feedback, Monica! We're thrilled to hear that Brian provided you with fast and amazing service. It's great to know he answered all your questions and educated you about your washer. We look forward to assisting you again for any appliance repairs in the future! Thank You!

Don Atwell
Don Atwell via Google

Brian (the tech dispatched to us) was very kind, knowledgeable, and professional.

Response from Owner

Thank you for your wonderful review, Don! We're delighted to hear that Brian provided you with such excellent service. Your feedback means a lot to us, and we hope to serve you again in the future! Thank You!

Emily Brown
Emily Brown via Google

Had the best experience with a dryer repair. I called Mr. Appliance on a Friday, they came on Monday, and the issue was fixed within an hour. Brian is an awesome technician who was very knowledgeable and professional and got the job done. I love how professional the entire company is. You get an email and text with a 2 hour window of your technicians arrival time, with the name and photo of the person coming. I love that! Brian messaged when he was on his way so there was no waiting around and wondering when someone was coming. We will be calling Mr. Appliance for all our needs from now on!

Response from Owner

Thank you for your wonderful review, Emily! We're thrilled to hear about your positive experience with Brian and our team. Our goal is to provide timely and professional service, and it's great to know we met your expectations. We look forward to assisting you with all your future appliance needs! Thank You!

Jacki Ekern
Jacki Ekern via Google

Brian came out that morning as stated and was very polite and knowledgeable ( gave me a summery of how my washer operated ) fixed the problem which was the pulley , I would definitely use Brian again if needed ....Thank yall so much

Response from Owner

Thank you for your 5-star rating, Duane! We're thrilled to have your support and look forward to serving you again. Thank You!

Total Number of Reviews:185

help icon
Contact Mr. Appliance today to schedule your next service!