4.9/5

850 Ratings

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Marty Watson
Marty Watson via Google

Dispatcher was very courteous and tech Tyler was very quick and explained everything and cleaned up inside freezer before making repair. Very happy with service.

Joel Jerva
Joel Jerva via Google

We’ve had to use Mr. Appliance a few times. They’ve all been a great experience. The office communicates well and the service is good. Tyler has been out a few times and is polite and knowledgeable. He explains the issue and solutions. Glad to have a reliable company to call!

Response from Owner

Thank you for your review, Susan. We're glad to hear you had a great experience working with us! We appreciate your for choosing us as your local Charlotte appliance repair company. Thank you for your business!

Eric Brown
Eric Brown via Google

Fast and courteous service. Technician was on time and efficient. Very knowledgeable.

Response from Owner

Hi Eric, Thank you for your five-star review. We're glad to hear you had a great experience! We appreciate your for choosing us as your local Charlotte appliance repair company. Thank you for your business!

Rick Coscia
Rick Coscia via Google

Mr Appliance is an excellent appliance repair company. They show up on time and have the ability to diagnose , problem solve and fix problems for a fair price.

Caddy 1024
Caddy 1024 via Google

We have a wine cooler that has not worked for awhile. Tyler came out and was familiar with the cooler and knew it needed a part. The parts company was a bit difficult to get to respond, but Lori stayed with them, emailing and calling until she reached a technician who knew exactly what we needed and was able to ship the part. Tyler returned, replaced the part and we now have a working wine cooler...yippee! Tyler and Lori both were professional, super helpful and just a pleasure to deal with. We will definitely call on them again if needed!

Ruduolph Hill
Ruduolph Hill via Google

Jim Largen
Jim Largen via Google

Donna Clark
Donna Clark via Google

Technician was knowledgeable. He was kind and very pleasant. I highly would recommend Mr. Appliance.

Carol & Steve Manz
Carol & Steve Manz via Google

Tyler is courteous, knowledgeable and professional. He explained everything and was very helpful with suggestions. Highly recommended!

paige nelson
paige nelson via Google

June Stilwell
June Stilwell via Google

Excellent service. Very nice people. Lori was helpful and answered all my questions when I called. Travis is wonderful service guy and so kind. Mr Appliance of South Charlotte is the only company that would work on my Fisher & Paykel dryer. Came the day I called …ordered parts and repaired as soon as party’s came in. Very happy with the service. Recommend !

John Montz
John Montz via Google

Terry & Danielle Benson
Terry & Danielle Benson via Google

Frank & Verna Witt
Frank & Verna Witt via Google

Tyler diagnosed my problem, fixed it and even showed me a way to save some money.

Mahesh Santhanam
Mahesh Santhanam via Google

Tech showed up on time clearly explained the problem , gave me a detailed walk through of what the repair will entail. Cleaned up the area after the work was done and explained the warranty process. Very professional and did not try to sell stuff

Austin Caskey
Austin Caskey via Google

will only be using these guys for appliance issues from here on out! I called them out to work on my stove. After Jamar worked on it for quite a while, they realized that it was an error on my part and they couldn't fix. Despite it being my fault, they didn't charge me anything, and he politely and professionally showed me what needed work. Great customer service is always refreshing these days!

Shirley Schoeny
Shirley Schoeny via Google

Had issue with my oven. Called and Lori got right back to me and sent Tyler out the same day. Tyler was knowledgeable and fixed my issue. Tyler was great to work with. He is an asset to the company. Will use again if needed.

Scott Rounds
Scott Rounds via Google

On time, did great work

Elizabeth Morrison
Elizabeth Morrison via Google

Response from Owner

Thank you for your review, Ms. Morrison. I'm happy we could help you with your Kitchenaid dishwasher. We appreciate your business. Best Regards,

Bert Parmelee
Bert Parmelee via Google

Response from Owner

Thank you for rating us on Google Mr. Parmelee. I'm glad we could repair your GE refrigerator. We certainly value you as a customer.

Total Number of Reviews:850

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