What People Are Saying About Mr. Appliance of St Charles

Great service

I really enjoyed having Shannon at our house. He was able to quickly diagnose the problem with our ice maker. It was an expensive replacement, but he had it ordered and installed within just a couple of days. I absolutely hate paying for appliance repairs when you purchase ones that should be more reliable. But calling Mr. Appliance was the best way to go. Their work and the replacement ice maker came with a one-year warranty.

From the time I made the call for the appt to the arrival of my technician, Shannon, the experience was nothing but professional. The rep on the phone was courteous and explained everything to me. I was able to get an appt in a time frame that suited me. They sent me a text with a 2 hour time frame and a picture of my technician, which was very reassuring. Shannon was very honest and a pleasure to chat with. He was back in a couple days and installed the parts. He even showed me how to clean my dryer to avoid a lint fire. I will be recommending this repair service to my friends and family.

Great service and Noah was good and efficient . Very nice ambassador for St Charles Appliance.

Fast and excellent service. Noah L was here in under 2 hours from when I called. He diagnosed the problem within minutes. Unfortunately the part I needed was no longer produced by Whirlpool. Noah offered all my options to complete the repair. I will call them again whenever I need service. Thanks

Shannon was extremely personable and pleasant. Highly recommend.

Ask for Noah, he was kind and super helpful. Great customer service!

I selected Mr. Appliance through the Lowe’s Protection Plan. Thomas repaired our washing machine and was professional.

Noah is very personable and obviously knowledgable. The office is nice as well. There are some repair places which do not work on Bosch, and here they do and happened to have the part available. Thank you!

Thomas stayed with the problem of a bad design by Bosch making it next to impossible to replace the part but he did. No fault of his...just internal design of this model and series that has created an ongoing issue should this error code resurface.

The technicians Thomas and Nick were excellent. They were kind and polite. They did a great job fixing my washmachine. I highly recommend their service.

Thomas G showed up on time. He was professional and personable. I was pleased with the Samsung oven repair.

Very knowledgeable technicians, explained the process, efficient, quality work! Office staff very helpful and friendly!

Fast and efficient