Terry Schreiter
Terry Schreiter via Google

I was very pleased with the service on my refrigerator. Scheduling was easy and Steven was pleasant and efficient and refrigerator is working again.

Response from Owner

Hi Terry, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.

Drew Bower
Drew Bower via Google

Same-day service. This company is amazing. Our refrigerator started to fail, motor and fan, and I was able to get a service rep, Noah, to our house within 2 hours. It was amazingly quick. He is insanely well-educated and qualified. Noah was friendly and he gave us our options - in layman's terms - so we could best understand. In less than 5 days, Noah was back with the parts to fix the unit. Our refrigerator is running just like it's brand new. I will be recommending Mr. Appliance to friends and family and I hope that they have Noah to help. You guys rock, thank you for your help!

Response from Owner

Hi Drew, we're pleased that your experience with us was a good one! Thank you for entrusting us with the care of your home and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.

Dawn Dorsey
Dawn Dorsey via Google

Professional and timely!

Response from Owner

Hi Dawn, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!

Elizabeth Philbrick
Elizabeth Philbrick via Google

Jason was fantastic! We had a broken dishwasher door and an oven that needed work and he was able to fix the oven on the spot and ordered parts to fix the dishwasher. Very thankful for Jason’s expertise and work today. And he’s a great guy. Thank you!

Response from Owner

Hi Liz, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!

Janet Pappert
Janet Pappert via Google

Jason was friendly and prompt. You are very fast for service. Fixed my washer in 2 days and that includes ordering a part! Will use you again.

Response from Owner

Hi Janet, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!

Tara Coleman
Tara Coleman via Google

Steven R. Was such a pleasure to work with. He was very professional and was very efficient! Thank you again for servicing my appliance in a timely manner!

Response from Owner

Hi Tara, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!

Rishad Shaikh
Rishad Shaikh via Google

Second time we’ve utilized their services, first for our washing machine and this time for the dryer. I did some minor price shopping and I think they are comparable. Where they do standout is response and availability - we got a call back in an hour and a next day appointment. The technician (Shannon) was kind, curious, thorough and professional. He quickly diagnosed the problem, made the repair and cleaned up before he left. Thank you to the whole team.

Response from Owner

Hi Rishad, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.

Rosie Capelli
Rosie Capelli via Google

Jason was very knowledgeable and excellent customer service. Able to arrange appt easily.

Response from Owner

Hi Rosie, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.

Debbie Tipton
Debbie Tipton via Google

Debbie, Samantha, and Noah were really great. They were all very nice, efficient, and knowledgeable. Everything was handled quickly, it was a very pleasant experience, and I really appreciate it.

Response from Owner

Hi Debbie, thank you for sharing your experience with Mr. Appliance. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local appliance repair service and have yourself a fantastic day!

jeremiah giles
jeremiah giles via Google

I would recommend Mr. Appliance to anyone who wants to deal with a honest company. The repair man couldn't fix my refrigerator, but he was honest and didn't waste my time in prolonging the repair. This company is very trustworthy.

Response from Owner

Hi Jeremiah, thanks for taking the time to leave us a review. We're glad you enjoyed your experience working with us. Thanks again for choosing Mr. Appliance as your local appliance repair company and have yourself an awesome day!

James Dickey
James Dickey via Google

My tech (J Bishop) was awesome! Took care of business quickly and was very knowledgeable. Mr. Appliance was able to get someone to my house same day which was amazing

Response from Owner

Hi Jamed, thank you for your review! We're glad you enjoyed your experience with Mr. Appliance. Thanks again for choosing us and have a great day!

Michael Katich
Michael Katich via Google

Awesome Service Technician. Very knowledgeable and friendly. Recommend highly.

Response from Owner

Hi Michael, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!

Ken Rodgers
Ken Rodgers via Google

Showed up on time. Ordered a part for my dishwasher and installed. Unit is working beautifully.

Response from Owner

Hi Ken, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.

Ronda Porche-Sorbet
Ronda Porche-Sorbet via Google

Noah L was great and did a good job repairing our dishwasher.

Response from Owner

Hi Rhonda, thank you so much for taking the time to review us. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!

Randy Swofford
Randy Swofford via Google

Professional, easy to work with, they present a sense of urgency

Response from Owner

Hi Randy, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!

Steven Faust
Steven Faust via Google

They were able to come out and diagnosis my issues the day I called and fix the appliance shortly after. Good, quick, professional service!

Response from Owner

Hi Steven, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!

Julia Courtney Bryant Straub
Julia Courtney Bryant Straub via Google

Mr. Appliance's agent, Noah L. was very thorough and pleasant. Fixed 3 appliances in a good amount of time.

Response from Owner

Hi Julia, thank you for taking the time to leave a review. It’s wonderful to see that you were happy with our work, and we’re grateful for the opportunity to meet your needs. We look forward to helping you again!

Fred Rowland
Fred Rowland via Google

We had a washing machine begin leaking on our floor, so we Googled appliance service companies in our area which resulted in Mr. Appliance’s link appearing. Having never used this company, we were pleasantly surprised to be able to have a service time scheduled for just a few hours later that same day. Amazing in today’s marketplace! The scheduling staff were very nice and explained, in detail, who would be arriving at our home, when to expect him and even sent us a photo of him with his name, Noah L. He diagnosed our problem shortly after arriving and then ordered the needed. He also explained how to temporarily use the washing machine for the next week until the part arrived. The office promptly followed up with us once the part arrived and re-scheduled Noah’s follow-up visit to replace the faulty part. Noah even showed us the cracked hose from inside the washing machine. Noah was extremely professional and friendly and as a bonus, gave us very specific suggested periodic cleaning instructions for our washer/dryer, ice maker as well as all of our kitchen appliances. Outstanding service all around by Mr. Appliance and their staff! Again, something you don’t see anymore these days.

Response from Owner

Hi Elizabeth, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.

Leon Brown
Leon Brown via Google

Devan was prompt and courteous . He handled himself professionally and I would request his services if and when I need them again .

Response from Owner

Hi William, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!

Stacy Ojascastro
Stacy Ojascastro via Google

Our Electrolux washing machine stopped working mid cycle and the door would not unlock. I happened upon Mr. Appliance online and called; they were able to send a tech out that afternoon. Noah arrived, placed a mat at my front door and used shoe covers, which I appreciated. He was extremely friendly and was able to diagnose the problem quickly and get the washer door to unlock. The defective part needed to be ordered and arrived within a couple of days. It's been several days now and the washer is working perfectly. My experience with this company was top-notch, from the receptionist, Debbie (I believe that was her name) to Noah, and will definitely keep them in mind if I have any other issues in the future.

Response from Owner

Hi Stacy, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!

Total Number of Reviews:1350

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