4.8/5

1659 Ratings

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Tami Robinson
Tami Robinson via Google

Highly recommend! Mike was amazing. My tech Carlos came same day. Came back when promised with the ordered part and when we needed a second pat he searched his truck & found it and came back to finish for me! Exceptional customer service! Much appreciated!!!

Response from Owner

Thank you for your wonderful review, Tami! We're thrilled to hear that Mike and Carlos provided you with exceptional service. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Thank you for being a Mr Appliance Customer !

Blanche Branton
Blanche Branton via Google

Matthew came to my home today to fix my gas range … he was courteous, knowledgeable and a real pleasure to work with. His professionalism is a tribute to your company!!

Response from Owner

Thank you for your wonderful feedback, Blanche! We're thrilled to hear that Matthew provided you with exceptional service. We appreciate your kind words and will share them with our team. Your satisfaction is our priority! Thank you for being a Mr Appliance Customer !

Kim Flor
Kim Flor via Google

This company responded right away when I called. They were able to come out within just a few days. Confirmed the tech with a picture the day before the appt. Sent a text with picture when he was on his way. Showed up on time and was able to diagnose and repair my dryer in the same visit.

Response from Owner

Thank you for sharing your experience, Kimberly! We are thrilled to hear that our team was responsive and efficient in addressing your dryer issue. Your satisfaction is our priority, and we appreciate the feedback! Thank you for being a Mr Appliance Customer !

Steven Tirado
Steven Tirado via Google

Response from Owner

Thank you for the 5-star rating, Steven! We appreciate your support and look forward to serving you again. Thank you for being a Mr Appliance Customer !

Ike Sutherland
Ike Sutherland via Google

Matthew was real good...fast & efficient...did an excellent job.

Response from Owner

Thank you for your wonderful review, Ike! We're thrilled to hear that Matthew provided fast and efficient service. Your satisfaction means a lot to us! Thank you for being a Mr Appliance Customer !

Mark Schaefer
Mark Schaefer via Google

Technicians on time, friendly, knowledgeable and good communication

Response from Owner

Thank you for your wonderful feedback, Mark! We're thrilled to hear that you had a great experience with our technicians. Your satisfaction is our priority, and we look forward to serving you again in the future! Thank you for being a Mr Appliance Customer !

Nancy Johnson
Nancy Johnson via Google

Bradley was early and made easy work of putting a new motor in my dishwasher! Good job!

Response from Owner

Thank you for your kind words, Nancy! We’re glad to hear that Bradley provided prompt and efficient service. Your satisfaction is our priority, and we appreciate your feedback! Thank you for being a Mr Appliance Customer !

Pat “Scooter” Monahan
Pat “Scooter” Monahan via Google

Carlos did a great job! Timely, quick and respectful. I highly recommend Mr. Appliance.

Response from Owner

Thank you for your wonderful review, Pat! We're thrilled to hear that Carlos provided you with excellent service. Your recommendation means a lot to us! We look forward to assisting you again in the future. Thank you for being a Mr Appliance Customer !

Krystal Philipps
Krystal Philipps via Google

Response from Owner

Thank you for the 5-star rating, Krystal! We're glad to have your support and that your Samsung Dryer drum isn't grinding anymore. We look forward to serving you again in the future! Thank you for being a Mr Appliance Customer !

Chuck Hedberg
Chuck Hedberg via Google

Terrific customer service and communication! Knowledgeable, friendly and trustworthy technicians. I highly recommend them!

Response from Owner

Thank you for your wonderful review, Chuck! We're thrilled to hear that you had a great experience with our customer service and technicians. Your recommendation means a lot to us! We look forward to assisting you again in the future. Thank you for being a Mr Appliance Customer !

Janet Olson
Janet Olson via Google

Response from Owner

Thank you for the 5-star rating, Janet! We appreciate your support and look forward to serving you again. Thank you for being a Mr Appliance Customer !

Katherine Fierroskelly
Katherine Fierroskelly via Google

Mike was so kind and determined to find the panel for my washer. I appreciate the great customer service.

Response from Owner

Thank you so much for taking the time to give us positive feedback Katherine. That board was the last one in the states.

Sharon C
Sharon C via Google

Very knowledgeable and professional. Addressed my concerns and fixed my refrigerator. Was very happy with the work and Mathew was very nice and easy to talk to.

Response from Owner

Thank you for your wonderful review, Sharon! We’re thrilled to hear that Mathew was able to address your concerns and provide such great service. Your satisfaction is our priority, and we appreciate your kind words. We look forward to helping you again in the future! Thank you for being a Mr Appliance Customer !

Briana Tsitirides
Briana Tsitirides via Google

Response from Owner

Thank you for your perfect rating! We're delighted to have served you and appreciate your support. Thank you for being a Mr Appliance Customer !

RS
RS via Google

The glass in the front of my oven was broken and Mike got it fixed and back to me in record time. Thanks Mr. Appliance

Response from Owner

Thank you for your wonderful review, RS! We're thrilled to hear that Mike was able to fix your oven glass quickly. Your satisfaction is our top priority, and we appreciate your kind words! Thank you for being a Mr Appliance Customer !

Rodney Baer
Rodney Baer via Google

Very professional and convenient to schedule my appointment. I also appreciated knowing beforehand what technician would be coming, and receiving a text when he was soon to arrive. The tech, Matthew (Mat) was absolutely lovely. We have a very old dryer, and parts often can be difficult or even impossible to locate. But, Mat improvised and was able to get the machine working again, as well as repair a broken handle on the sliding lint compartment, which I honestly expected would have to be replaced in order to ever function again. But, with that too he was quick and able to find a solution. Most would have left with just an excuse that the machine was old and parts couldn't be found. But, Matt cared enough to try something he'd thought of, outside the box, and sure enough he fixed both issues within just half an hour. So, I appreciate his determination and thoughtfulness to solve the issue. Oftentimes, a personality like his is all it takes to remedy a situation. I know it's only a dryer, but it's the little things in life that add up and make a difference. My thanks to Matthew and to Mr. Appliance both.

Response from Owner

Thank you for your wonderful review, Rodney! We're delighted to hear about your positive experience with Matthew. His dedication and creativity in addressing your dryer issues truly reflect our commitment to customer service. Your appreciation means a lot to us, and we're here to help whenever you need assistance in the future. Thank you for being a Mr Appliance Customer !

Karen Thoreson
Karen Thoreson via Google

Representative answered the phone at 9 AM on Sunday morning. Sent a repairperson out the next day for our dishwasher. fixed it right then and there, with no needed parts. They were terrific!

Response from Owner

We appreciate your kind words Karen. Enjoy your Bosch dishwasher for years to come

Kelsey Erno
Kelsey Erno via Google

Mr. Appliance is always quick to respond to any appliance issues we have. They are very well versed in the repairs needed and get things back up and running in a very timely manner. I trust Mr. Appliance of Goodyear with all of my appliance needs and would recommended them to anyone!

Response from Owner

Thank you for recognizing our service Kelsey !

Jared Mize
Jared Mize via Google

Friendly staff, great communication, easy process!

Response from Owner

Thanks Jared! I’m glad Mat got your KitchenAid Refrigerator repaired.

Sea Nare
Sea Nare via Google

Carlos and Janie were both professional and Carlos was both fast and knowledgeable

Response from Owner

Thank you for the feedback. We appreciate you being a Mr Appliance customer

Total Number of Reviews:1659

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