What People Are Saying About Mr. Appliance of Tacoma

Very straightforward and honest about repairs that were needed. Gave us time to decide whether or not cost of repairs were right move for us.

Easy to schedule service and find a time that worked for me. Technician was on time (early!) and communicated well in advance of a home visit. Tech was courteous and thorough, explained the fix and gave me some tips for the future. If I have other issues with appliances, I would call them again.

Timely and courteous service. Got us up and running again in no time.

Shows up on time, communicates well about what is needed, fixes efficiently and doesn’t leave a mess.

Our appliance technician from Mr. Appliance arrived promptly at our appointment time. He was friendly, efficient, and competent. Our washer works better now than ever.

On time, professional,reasonable. Highly recommend.

The Mr Appliance repairman, Jack, showed up promptly at the beginning of the time frame they had given to me (both times). He had a smile & was very professional determining that the electronic component that was malfunctioning quickly. He advised me on how to make the replacement component last longer & gave me a military retiree discount. Although I am an Air Force retiree he gave me the discount 😆. Jack is a Navy retiree. I will be calling Mr Appliance from now on for any help I may need but my Speed Queens are very dependable. Thanks Jack & Mr Appliance for getting our washing machine back in service so quickly!!

I have worked with this company a few times with a great experience.

Excellent service and fair pricing. Very knowledgeable about all appliances. I would not hesitate to call again if needed.

The office staff and Reagan were very responsive. They were able to fix our fridge sooner than expected and Reagan arrived with the needed parts, great customer service. Service: Refrigerator/freezer repair Service: Refrigerator/freezer repair

Repair was done in a timely manner and repair man was very good and polite. Service: Dishwasher repair Service: Dishwasher repair

Very prompt and good service Services: Washing machine repair, Refrigerator repair Services: Washing machine repair, Refrigerator repair

The repairman was very knowledgeable and helpful. Service: Dishwasher repair

Mark was very friendly and very knowledgeable about his craft. Service: Refrigerator repair

Call Mr. Appliance. of Tacoma first! I highly recomemd them!!! Tanya took my call on a Sat. My apt was the first they had the following Friday. My Samsung dryer was getting worse and I was afraid to use it. I called Tanya back on Monday to get on the cancellation list. She said they rarely got cancels but she would let me know. They did get a cancelation and they moved me up to Tuesday. Regan came out, on time, fixed my dryer, for less than 1/2 of what a new Samsung dryer would cost. I am thrilled! Regan was professional and knowledgable and fixed it while he was here. He had the parts with him. He was polite, friendly, clean; he even put a mat on the floor at the door. Just all around great company and people. Good service is really hard to come by these days. It's like people don't know what customer service is anymore. NOT the case with this company. Thank you so much! Tanya and Regan and Mr. Appliance! Service: Dryer repair

The entire team was great from the lady who called to schedule our appointment to the technician that came on site. They had to come twice because a part was missing but even with that they made sure that our dryer was in good working order before they left. We will use them again. Service: Dryer repair

Reagen was AWESOME and worked very hard to fix my old Samsung dishwasher which was cost prohibitive. I REALLY appreciated that Mr. Appliance and Tonya were so very helpful in coming right back out that week and installing a new dishwasher for me. In these days of COVID, it is nearly impossible to get good reliable help and this company is IT! Thank you so much!