Urbandale Appliance Testimonials | Mr. Appliance

Rhonda Williams via Google

Technician was knowledgeable and personable. Appreciated the updates preceeding his arrival, including his picture so I knew who to expect at my door. He diagnosed and completed the repairs promptly, he also

Response from Owner

Thank you for your wonderful review, Rhonda! We're glad to hear you had a great experience with our technician. Keeping our customers informed is essential, and we're happy you appreciated that. Your satisfaction is our priority, and we look forward to assisting you in the future!

Laura Vallier via Google

Response from Owner

Thank you for the 5-star rating, Laura! We appreciate your support and look forward to serving you again.

Nora Napier via Google

Clinton was friendly got the job done quickly. He looked at an issue we forgot to mention when scheduling. He diagnosed the problem and will schedule a return when the part is available.

Response from Owner

Thank you for your wonderful review, Nora! We're glad to hear that Clinton provided friendly and efficient service. It's great to know he was thorough and identified an additional issue for you. We appreciate your patience and look forward to getting everything sorted for you soon!

Gretchen Blakeslee via Google

Bengy was fantastic and even earlier than expected

Response from Owner

Thank you for your wonderful review, Gretchen! We're thrilled to hear that Bengy provided fantastic service and was early. Your satisfaction means a lot to us, and we appreciate your feedback!

Kathy Keeton via Google

The guys were great about explaining what was wrong with our washer and pipes and explaining what we needed to do to fix the problems!!!

Response from Owner

Thank you for your wonderful review, Kathy! We're glad to hear that our team provided clear explanations and assistance with your washer and pipes. Your satisfaction is our priority, and we appreciate your support!

Lori Ratekin via Google

Technician was very friendly, easy to work with and showed up in a timely manner. Fixed my dryer the same day and cost was less than other places

Response from Owner

Thank you for your wonderful review, Lori! We're glad to hear that our technician provided friendly and efficient service. It's great to know we could fix your dryer quickly and at a competitive price. Your satisfaction is our priority!

Scott Symonds via Google

Very friendly and professional service! Benjy, our service tech, was awesome! Diagnosed and corrected the problem quickly. He took the time to explain the repairs needed and suggested how to help keep it from happening again. We will definitely use Mr. Appliance in the future if the need arises. Highly recommend you give them a try.

Response from Owner

Thank you for your wonderful review, Scott! We're thrilled to hear that Benjy provided friendly and professional service, and we're glad he could help diagnose and fix the problem efficiently. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

Craig Johnson via Google

Response from Owner

Thank you for your 5-star rating, Craig! We're thrilled to have met your expectations. If there's anything specific you enjoyed, we'd love to hear about it! Your satisfaction is our priority.

Juanita G. Cruz via Google

I called today and they came out next day, fast and courteous. Reviewed findings of my fridge and we talked about options.

Response from Owner

Thank you for your kind words, Juanita! We're glad to hear that our team was able to respond quickly and provide you with the information you needed. Your satisfaction is our priority, and we look forward to assisting you again in the future!

Leighann Jock via Google

Response from Owner

Thank you for the 5-star rating, Leighann! We're delighted to know that you're satisfied with our service. Your support means a lot to us!

Sherman and Kami via Google

Technician was knowledgeable and communication was great. Thank you for the quick service!

Response from Owner

Thank you, Sherman and Kami! We're delighted to hear that you had a positive experience with our technician. Your appreciation of our quick service means a lot to us. We look forward to serving you again in the future!

Bonnie Hong via Google

Response from Owner

Thank you for the 5-star rating, Bonnie! We appreciate your support and look forward to serving you again in the future.

John Howe via Google

Came out on short notice. Did a great job!

Response from Owner

Thank you for your kind words, Jon! We're glad we could assist you on short notice and that you were satisfied with our work. Your support means a lot to us!

Paul Schlaack via Google

The young professional who did work on one of our appliances was extremely pleasant and appeared very knowledgeable. Our situation was determined to be a two stage process as a part is required to fully complete project, with the technician knowing exactly what appears to be solution.

Response from Owner

Thank you for your positive review, Paul! We're glad to hear that our technician left a great impression and provided knowledgeable service. We appreciate your understanding regarding the two-stage process, and we're committed to resolving your appliance issues promptly. Your support means a lot to us!

Laura Nelson via Google

Great serviceman. Friendly, on time, efficient and knowledgeable. Clinton was great. Rosie our dog loved him!😄😄

Response from Owner

Thank you for your wonderful review, Laura! We're thrilled to hear that Clinton provided you with exceptional service and that Rosie liked him too! Your satisfaction means a lot to us. We look forward to serving you again in the future!

Claire Gripenberg via Google

Response from Owner

Thank you for the 5-star rating, Claire! We appreciate your support and look forward to serving you again.

Mike Szymczuk via Google

Technician was very knowledgeable, polite and explained what was wrong with our electric stove. I would recommend Mr Appliance to a friend.

Response from Owner

Thank you for your kind words, Mike! We're thrilled to hear that our technician provided you with knowledgeable and polite service. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Angie Manning via Google

Mr. Appliance was easy to get a hold of when calling. Service was scheduled very quickly. New part came within a couple of days and then scheduled again very quickly. Clinton the service tech was amazing!

Response from Owner

Thank you for your wonderful review, Angela! We’re thrilled to hear that you found our service prompt and efficient. Clinton will be pleased to know he made a positive impression. We appreciate your support and look forward to serving you again!

Amie Kuntz via Google

Fast, friendly, and fixed our broken fridge! Thank you.

Response from Owner

Thank you for your wonderful review, Amie! We're delighted to hear that you had a fast and friendly experience with us. It's great to know we could help fix your fridge! Your satisfaction is our priority, and we appreciate your support.

Jeff Bauer via Google

Have used twice with perfect experiences both times. Appointment times were quick and punctual. Clinton diagnoses the issue and does the repairs quickly and efficiently without trying to sell anything extra. Can’t recommend enough.

Response from Owner

Thank you for your wonderful review, Jeff! We're thrilled to hear about your positive experiences with Clinton and our team. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

Total Number of Reviews:780

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