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Total Number of Reviews:794
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Mr. Appliance of Urbandale
Independently Owned and Operated
Change Location
Mr. Appliance of Urbandale
Independently Owned and Operated
Our Results
Quick, easy and professional when scheduling. I also appreciated the great communication re: when they were on the way and a photo of who was coming. Service appointment was quick and technician was very professional and friendly. Reviews were great which is why we called them and after working with them, I can see why.
Thank you for your wonderful review, Michelle! We're thrilled to hear that you had a positive experience with our scheduling and communication. It's great to know that our technician provided professional and friendly service. Your kind words and trust in us mean a lot, and we look forward to serving you again in the future!
Great service
Thank you, Roger! We appreciate your feedback and are glad to hear you had a great experience with our service. We look forward to serving you again!
Benjy was great, helped us get our dishwasher working and has a wonderful personality and good sense of humor!
Thank you for your wonderful review, Dave! We're thrilled to hear that Benjy provided great service and had a positive impact on your experience. Your satisfaction is our priority, and we appreciate your kind words!
Thank you for the 5-star rating, Amela! We're thrilled to know you had a great experience with us. Your support means a lot!
They felt awful I had waited a month to get my freezer working due to our home warranty company. When they heard that, they came out the same day! Found the issues and got it fixed quickly. 100% will call them in the future!
Thank you for your wonderful review, Amber! We're glad we could respond quickly and resolve your freezer issues. Your satisfaction is our top priority, and we appreciate your trust in us for future needs!
Thank you for the 5-star rating, Chad! We appreciate your support and look forward to serving you again.
My son decided to use a plastic cutting board to bake a frozen pizza on. Thought my oven was toast. The techs were super nice and chipped away at the plastic little by little and managed to salvage my oven! Highly recommend them if you’re looking for budget friendly prices and top notch work!
Thank you, Amber! We're thrilled to hear that our technicians were able to save your oven and that you had a positive experience. Your recommendation means a lot to us! We're always here to help with any appliance needs in the future.
Mr.Appliance is in my contacts, definitely will be calling them first time I need anything. Thank you!
Thank you for the 5-star rating, Danielle! We appreciate your support and look forward to serving you again.
Benji (I hope I didn’t butcher his name) was amazing! Prompt, polite, and efficient. Thanks for such a great job up and running in a hour.
Thank you for the kind words, Kyle! We're thrilled to hear that Benji provided you with excellent service. Your appreciation means a lot to us, and we look forward to helping you again in the future!
Crisis potential! Oven out the day before Thanksgiving! Family due in from local and California. Mr. Appliance technician altered his schedule and found the igniter was faulty. He located and installed the new igniter part. Oven back in operation for a Thanksgiving dinner success!
Thank you for sharing your experience, Gerald! We're thrilled to hear that our technician was able to help you in such a crucial time. It's great to know that you were able to have a successful Thanksgiving dinner. We appreciate your kind words!
Mr Appliance of Urbandale had two technicians work on our oven and fixed the problem very quickly - even including a trip to get needed parts. Their trip charge applied to the total cost of the project - which is the way all service companies should operate (but many don’t). In addition they were both very professional and friendly.
Thank you for your kind words, Kraig! We're delighted to hear that our technicians were able to quickly resolve your oven issue and provide you with professional service. Your feedback about our trip charge policy is greatly appreciated. We look forward to serving you again in the future!
We arrived in Iowa from Arizona today to our new home. The refrigerator ice maker wasn’t working and the freezer wasn’t. cold. I called Mr Appliance in late afternoon and they were out to our house within an hour and solved the problem, even left to get a part and installed it today. Tech was friendly and left the area clean. What could have been a big problem was a wonderful experience and welcome to Iowa. In the future any appliance issues we will call Mr Appliance
Thank you for the wonderful review, Kim! We're thrilled to hear that we could assist you so quickly and make your move to Iowa smoother. Our team is dedicated to providing top-notch service, and we appreciate your kind words. We look forward to being your go-to for any future appliance needs!
First off when you make an appointment they send a picture of your technician coming to your home. No worries about a "stranger" showing up so to speak. Second the technician , Benjy was friendly and knew as soon as he heard the dryer and the situation and got the part and replaced it fast. Beforehand you are given the cost of repair and you say repair it or not, up to you. But the cost was very reasonable and worth it. Benjy was just great and recommend this company and technician. 5 plus stars.
Thank you for the fantastic review, Myra! We're thrilled to hear that you had a positive experience with Benjy and appreciated our process. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Technician was knowledgeable and personable. Appreciated the updates preceeding his arrival, including his picture so I knew who to expect at my door. He diagnosed and completed the repairs promptly, he also
Thank you for your wonderful review, Rhonda! We're glad to hear you had a great experience with our technician. Keeping our customers informed is essential, and we're happy you appreciated that. Your satisfaction is our priority, and we look forward to assisting you in the future!
Thank you for the 5-star rating, Laura! We appreciate your support and look forward to serving you again.
Clinton was friendly got the job done quickly. He looked at an issue we forgot to mention when scheduling. He diagnosed the problem and will schedule a return when the part is available.
Thank you for your wonderful review, Nora! We're glad to hear that Clinton provided friendly and efficient service. It's great to know he was thorough and identified an additional issue for you. We appreciate your patience and look forward to getting everything sorted for you soon!
Bengy was fantastic and even earlier than expected
Thank you for your wonderful review, Gretchen! We're thrilled to hear that Bengy provided fantastic service and was early. Your satisfaction means a lot to us, and we appreciate your feedback!
The guys were great about explaining what was wrong with our washer and pipes and explaining what we needed to do to fix the problems!!!
Thank you for your wonderful review, Kathy! We're glad to hear that our team provided clear explanations and assistance with your washer and pipes. Your satisfaction is our priority, and we appreciate your support!
Technician was very friendly, easy to work with and showed up in a timely manner. Fixed my dryer the same day and cost was less than other places
Thank you for your wonderful review, Lori! We're glad to hear that our technician provided friendly and efficient service. It's great to know we could fix your dryer quickly and at a competitive price. Your satisfaction is our priority!
Total Number of Reviews:794
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