4.8/5

245 Ratings

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Michael Hamilton
Michael Hamilton via Google

Shows up when promised does a great job very happy with the job

Jimmie Hulsey
Jimmie Hulsey via Google

They did a great job they were on time they cleaned up they showed me what was wrong I could use them again

Jeannine Howe
Jeannine Howe via Google

Kevin was great. He communicated what the problem was and repair was fast.

Jason Smith
Jason Smith via Google

My tech, David, got out to my house on the early side of the window, diagnosed the issue quickly and completed the work and was out in about 2 hours. Very happy with the experience and outcome.

Anita Baum
Anita Baum via Google

David was very courteous and efficient.

Michael
Michael via Google

Experienced excess noise and vibration from my electric clothes dryer. Dave from Mr Appliance diagnosed it as abnormal buildup of lint in the blower wheel. He cleaned it out and the dryer is now working properly. A1 experience.

Nancy Huber
Nancy Huber via Google

Prompt, very competent and reasonable service!!!

Chris Ketzler
Chris Ketzler via Google

Professional, efficient, and friendly. Great experience.

Mike Newkirk
Mike Newkirk via Google

Very friendly and did a great job!

Doris Martin
Doris Martin via Google

On time, through, friendly. Highly recommend

William Schmidt
William Schmidt via Google

Thorough repair effort

Estrella Lulgjuraj
Estrella Lulgjuraj via Google

Scheduling was easy and fast. Duane was my repairman he figured out what was wrong with my gas dryer within 15 mins , gave me a quote and ordered the piece to my dryer and scheduled the next day to fix my dryer. He showed me the broken piece and installed the new piece he was very respectful and knowledgeable about the work he has done. Let's just say. No more going to the laundry mat to dry clothes now. Thank you. Duane 10 out of 10.

Kelley Braden
Kelley Braden via Google

David and Scott were both great, professional and kind! Would definitely book again!

Response from Owner

Thank you so much for your kind words, Kelley! We're thrilled to hear that David and Scott provided you with a professional and pleasant experience. Your satisfaction is our top priority, and we appreciate your feedback. Looking forward to assisting you again in the future!

Shaheed Harris
Shaheed Harris via Google

My experience was great! The guy they sent to fix my oven was David. He was nice, jovial and ultimately he got the job done.

Terese Gillis
Terese Gillis via Google

Kevin saved my washing machine. He is very nice and informative.

Response from Owner

Thank you for sharing your experience, Therese. We're happy to hear that Kevin was able to assist you and provide the information you needed. Your kind words about his service mean a lot to us at Mr. Appliance of Waterford.

Chad Rea
Chad Rea via Google

Response from Owner

Thank you so much, Chad, for your wonderful 5-star review! We're thrilled to hear that you had a positive experience with us at Mr. Appliance of Waterford. Your kind words are greatly appreciated and serve as a fantastic encouragement to our team. We're delighted to have met your expectations and look forward to serving you again in the future.

Johnny Lewis
Johnny Lewis via Google

Scott was a wonderful tech and provided great service!!!

Response from Owner

Thank you for taking the time to share your positive experience, Johnny. We're thrilled to hear that we provided you with wonderful service. Our team is dedicated to delivering top-notch service, and it's great to know we met your expectations.

Dawn Detloff
Dawn Detloff via Google

Kevin was very thorough and told us everything he was doing. Great job. Thanks

Response from Owner

Thank you, Dawn, for sharing your positive experience with Kevin. It's wonderful to hear that you found his thoroughness and communication helpful. We appreciate your kind words and are delighted that you were satisfied with the service.

Kim Landry
Kim Landry via Google

I had a great experience. Kevin figured it out and had it repaired quickly.

Response from Owner

Thank you so much for sharing your positive experience with us. We're happy to hear that Kevin was able to resolve the issue efficiently for you. Your satisfaction is our top priority, and it's wonderful to know we met your expectations.

Fred Sunman
Fred Sunman via Google

Front office very good at communicating and friendly. Technician (Kevin) was very thorough in diagnosing the problem, explaing eveything to me in detail, showed up when he said he would and made a great effort in keeping a clean environment, wearing shoe covers and cleaning up completely after his work. I would call them again if I ever have an appliance in need of repairs.

Response from Owner

Thank you for taking the time to leave us such a kind review, Fred! We are pleased to hear that our front office staff and technician, Kevin, provided you with excellent service. We strive to ensure that our customers are well-informed and satisfied with our work. If you ever need appliance repairs in the future, please don't hesitate to reach out to us.

Total number of 5 star reviews :221

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