4.8/5

1176 Ratings

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Shauna Marx
Shauna Marx via Google

Response from Owner

Shauna, thank you so much for the 5 star review! If there is anything else we can help with please reach out!

Steve K
Steve K via Google

When the local installation guys for our Sub-Zero side-by-side could not figure out how to adjust the doors, I called Sub-Zero and under warranty they arranged for Mr. Appliance to send someone to fix the door alignment. The person from Mr. Appliance (Alejandro) was fantastic and knew exactly how to adjust the doors on our Sub-Zero. Additionally, he gave us a few tips about how to properly care for the Sub-Zero over time. Thank you, Mr. Appliance.

Response from Owner

Steve, we love hearing that you had such a great experience with Alejandro! Our techs are highly trained with many brands, including SubZero so it was absolutely our pleasure to help you out!

Juby Benin
Juby Benin via Google

John was very professional and quick.

Response from Owner

Juby, thank you so much for the review! We really appreciate knowing that John provided 5 star service during the repair of your Samsung washer and dryer. If there is anything else we can do for you please let us know!

Lynn Cambia
Lynn Cambia via Google

I couldn’t be more pleased with the service provided by Kolby! He came out to repair our Wolf oven and not only fixed the issue efficiently but also went above and beyond by checking on our Sub-Zero refrigerator and Cove dishwasher to ensure they were running smoothly. Kolby’s meticulous attention to detail and genuine care for maintaining our appliances really stood out. It’s rare to find a technician who takes such pride in their work. Thank you, Kolby, for your outstanding service— I truly appreciate it!

Response from Owner

Lynn, thank you so much for letting us know that you had such a great experience with Kolby! We are really grateful to have him on our team! We love hearing that your cove and SubZero appliances are working like new and that Kolby was able to provide some advice to extend the longevity of your units!

Mitchel Perkiel
Mitchel Perkiel via Google

Response from Owner

Thank you for leaving 5 stars Mitchel!

CAROLYN FERRARIS
CAROLYN FERRARIS via Google

Saw good reviews and longevity, called and made appt for next day. Technician called early and was on site diagnosing quickly w resolution. Soon after repair was completed. I year warranty. I’m pleased.

Response from Owner

Carolyn thank you for the review! We really appreciate you choosing Mr Appliance to repair your LG dryer. If there is anything else we can help with in the future we would love to work with you again!

Kathy Mack
Kathy Mack via Google

Excellent company to work with. Chris was exceptional with his explanation to help me understand the problem. Highly recommend.

Response from Owner

Kathy, thank you for being such a loyal company. It was our pleasure to repair your KitchenAid refrigerator. We're glad to hear that you had a 5 star experience with Chris, we know how important communication is and are happy to answer questions and explain all our recommendations for repairs.

Amanda Lynn
Amanda Lynn via Google

Response from Owner

Thank you, Amanda, for leaving 5 stars!

PATRICK FRANKS
PATRICK FRANKS via Google

Professional and experienced! Had the parts on his truck and fixed the dryer in one visit!

Rahul Sood
Rahul Sood via Google

Amazing professional service, I would highly recommend these guys and will definitely use them again.

Response from Owner

Rahul, thank you so much for the review! We would be thrilled to work with you in the future!

Marie m
Marie m via Google

Response from Owner

Marie, thank you so much for the 5 star review!

Richard Frockt
Richard Frockt via Google

Christopher identified the problem and fix it in a professional manner.

Response from Owner

Richard, thank you for letting us know that Christopher was very professional during the repair of your Frigidaire refrigerator. Please let us know if there is anything else you need from us in the future!

Nora Christiansen
Nora Christiansen via Google

Technician Kolby from Mr Appliance was very through, extremely well educated in the Wolf stove and professional. I will continue to use this company

Response from Owner

Nora, thank you so much for the review! It was absolutely our pleasure to work with SubZero warranty to repair your Wolf appliances! We look forward to working with you in the future!

JOHN PUPO
JOHN PUPO via Google

Great customer service

Response from Owner

John, thank you for choosing Mr Appliance for your Samsung refrigerator repair. We love hearing that you had a 5 star experience, we are genuinely grateful for our customers!

Patrice Jones
Patrice Jones via Google

Mr Appliance company are the nicest people from office to my technician Kolby. Everything was as stated and Kolby was so knowledgeable, he was in and out on both occasions. I would Highly recommend them to Everyone!!!

Response from Owner

Patrice, thank you for trusting Mr Appliance to repair your General Electric oven! We love hearing that you had a positive experience with the office staff and Kolby. We would be thrilled to work with you again in the future if you find yourself in need of appliance repair services!

Sue Lee
Sue Lee via Google

Response from Owner

Thank you for leaving 5 stars, Sue Lee!

B J Rice
B J Rice via Google

Kolby from Mr. Appliance were friendly, professional, he explained everything thoroughly, knowledgeable of the appliances and completed the service in a timely manner. This was my first time using Mr. Appliance, I'm a very satisfied customer. I will refer your company to friends others. Thank you for your awesome tech send to our establishment. BJ Rice

Response from Owner

BJ, thank you for the feedback on your GE dryer appointment with Kolby. We love hearing that you think hes as great as we think he is! Our technicians will always take the time to walk customers through repairs and answer any questions. We know its importnant to have repairs done as quickly as possible, so we are thrilled to hear that goal was met. If you come across any appliance repair needs in the future we would love to work with you again!

Louis Doblado
Louis Doblado via Google

Great experience with them. Same day service on my LG refrigerator freezer. Alejandro was awesome. Got to work and knew exactly what he was doing. Even taught me a thing or two about how the whole system works. Fair price and I am very happy with the service. Thank you Alejandro and Mr. Appliance. 10/5 Saturday Update…..well now I have an issue. The freezer did not get freezin after a day and I’ve lost the regular refrigerator also and had to move as much stuff as we could to the other fridge. Still lost a several hundred in frozen and refrigerated food. Not happy. They don’t work weekends so Monday is the soonest they can get out. Ughhhhh. They did communicate with me thru text tho. So that was cool (no pun intended) We’ll see how this goes Monday…….. 10/7/24-Yes. Alejandro was able to find and fix the issue. Thank you!

Response from Owner

Louis, thank you for the feeback. We always love to hear where we succeed but knowing where we can do better is very helpful also. So we really do appreciate both the original review, and the update. It looks like Alejandro was able to get the issue resolved on Monday, but our repairs do come with one year warranty, so if you do run into any more issues please just let us know!

Center for Relational Health LV
Center for Relational Health LV via Google

Response from Owner

Thank you for leaving us 5 stars Center for Relational Health LV! We appreciate your business!

Ellen Dietz
Ellen Dietz via Google

Response from Owner

Thank you for taking the time to leave us 5 stars, Ellen!

Total Number of Reviews:1176

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