Sue Lee
Sue Lee via Google

Response from Owner

Thank you for leaving 5 stars, Sue Lee!

B J Rice
B J Rice via Google

Kolby from Mr. Appliance were friendly, professional, he explained everything thoroughly, knowledgeable of the appliances and completed the service in a timely manner. This was my first time using Mr. Appliance, I'm a very satisfied customer. I will refer your company to friends others. Thank you for your awesome tech send to our establishment. BJ Rice

Response from Owner

BJ, thank you for the feedback on your GE dryer appointment with Kolby. We love hearing that you think hes as great as we think he is! Our technicians will always take the time to walk customers through repairs and answer any questions. We know its importnant to have repairs done as quickly as possible, so we are thrilled to hear that goal was met. If you come across any appliance repair needs in the future we would love to work with you again!

Louis Doblado
Louis Doblado via Google

Great experience with them. Same day service on my LG refrigerator freezer. Alejandro was awesome. Got to work and knew exactly what he was doing. Even taught me a thing or two about how the whole system works. Fair price and I am very happy with the service. Thank you Alejandro and Mr. Appliance. 10/5 Saturday Update…..well now I have an issue. The freezer did not get freezin after a day and I’ve lost the regular refrigerator also and had to move as much stuff as we could to the other fridge. Still lost a several hundred in frozen and refrigerated food. Not happy. They don’t work weekends so Monday is the soonest they can get out. Ughhhhh. They did communicate with me thru text tho. So that was cool (no pun intended) We’ll see how this goes Monday…….. 10/7/24-Yes. Alejandro was able to find and fix the issue. Thank you!

Response from Owner

Louis, thank you for the feeback. We always love to hear where we succeed but knowing where we can do better is very helpful also. So we really do appreciate both the original review, and the update. It looks like Alejandro was able to get the issue resolved on Monday, but our repairs do come with one year warranty, so if you do run into any more issues please just let us know!

Center for Relational Health LV
Center for Relational Health LV via Google

Response from Owner

Thank you for leaving us 5 stars Center for Relational Health LV! We appreciate your business!

Ellen Dietz
Ellen Dietz via Google

Response from Owner

Thank you for taking the time to leave us 5 stars, Ellen!

Janice DJUNAIDI
Janice DJUNAIDI via Google

Alejandro the technician who came to fix the microwave is professional, knowledgeable and prompt. The customer service for this company is also prompt way better than the company who used to fix our appliances. I highly recommend this company. Professional and reliable.

Collin Manwarren
Collin Manwarren via Google

They sent someone out the same day I called. Louis was very thorough and professional. I appreciate he took his time to trouble shoot and find the problem with our dryer. Thank you for the excellent service.

Response from Owner

Collin, than you for the great review! We are always happy to work with our Henderson customers and are so glad Louis got your LG Dryer up and running like it should!

Ann Yuhmo
Ann Yuhmo via Google

They are friendly yet professional, with no wasted time and prompt communication. Their technician quickly diagnosed the issue and confirmed my suspicions, then sourced the necessary parts efficiently. As soon as the parts arrived, they called and scheduled the repair immediately. The technician repaired our microwave oven drawer in under an hour! I'll definitely reach out to them again for any future appliance repairs. Highly professional and dependable.

Response from Owner

Thank you for choosing Mr Appliance, Ann! We're happy to hear that your experience with both the office staff and our technician was 5 star! We're so glad that your Sharp microwave is running well now, and would love to work with you again in the future.

Petra Mallow
Petra Mallow via Google

Response from Owner

Peta, thank you for leaving 5 stars! Its out pleasure to work with SubZero warranty to make sure your new appliances are in perfect condition!

Daria Mulkey
Daria Mulkey via Google

Response from Owner

Daria, thanks for leaving 5 stars. If there is anything else we can help you with please let us know.

LOUIS NAPOLITANO
LOUIS NAPOLITANO via Google

John the technician was well knowledge. He Is a wonderful person. He listens to what you have to say.and complete s his assignment.

Response from Owner

Thank you for letting us knw you had a great experience with our technicians. We know communication is important, we hope all our customers feel like they are heard and understood. We appreciate the feedback!

Tim Brunty
Tim Brunty via Google

On time. Fixed it, left. Can’t ask for more than that.

Response from Owner

Thanks for the review, Tim! It was our pleasure to work with SubZero warranty to get your refrigerator working as good as new.

Guy Murray
Guy Murray via Google

Mr. Appliance came same day. Immediately diagnosed the problem with our washer. The technician was able to repair the machine without having to actually replace parts. We were able to pay via credit card with the office. As I type this review my washer is up and running, thanks to Mr. Appliance. The service charge, was fair and reasonable. I will absolutely use Mr. Appliance for any future appliance repairs

Response from Owner

Guy, thank you for the review! We are so happy to hear that we were able to get your washer up and running the same day! If there is anything else we can do for you please let us know!

Guy Murray
Guy Murray via Google

Response from Owner

Thank you for the review, Guy! We appreciate you leaving 5 stars!

Barry Amiri
Barry Amiri via Google

Professional, knowledgeable, friendly, polite!

Response from Owner

Thanks for the review Barry! We hope all our customers find our employees to be Professional, knowledgeable, friendly, and polite!

DUANE PREVOST
DUANE PREVOST via Google

Response from Owner

Duane, thank you for leaving 5 stars!

Kerry Harty
Kerry Harty via Google

I called to get my outdoor fridge repaired. The lady on the phone (I think Rainy) was extremely friendly and helpful. They sent Colby out to fix my fridge. First, they sent a photo of him so I would recognize him at my door. Very cool! Colby was outstanding!! Hey did a fantastic job and went out of his way to find the part I needed. My fridge is 20 years old! He cleaned up after he was done, was very knowledgeable, professional, and polite! I would have them back to my home anytime!!

Response from Owner

Kerry, thank you so much for letting us know that you had great experiences with Kolby and Reyna! We are grateful to have them both on our team! It was our pleasure to help with your outdoor U-Line fridge.

Bob Schiller
Bob Schiller via Google

Louis was very knowledgeable and professional.

Response from Owner

Bob, thank you for the review! We appreciate hearing that you had a pleasant experience with Louis during your Samsung washer repair in Henderson!

Jill Smead
Jill Smead via Google

John was very professional, friendly, and efficient. He quickly repaired my appliance and I was able to continue life's chores with minimal disruption.

Response from Owner

Jill, thank you for letting us know that John was professional, friendly, and efficient! We love hearing that the repair was done quickly so you could resume normal life!

Robyn Henderson
Robyn Henderson via Google

Awesome company & staff from the person who answered the phone to Luis the tech who came out to do repairs. They were professional & reasonable priced. Highly recommend them!

Response from Owner

Robyn, thank you for your review! We really appreciate you letting us know that both the office staff and technicians were pleasant to work with. If there is anything else we can do for you please let us know!

Total Number of Reviews:1161

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