4.8/5

1292 Ratings

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PTR SND
PTR SND via Google

These guys are amazing - available anyway you want to reach them - responsive, flexible, and when John came to my home to check out the situation, he did an expert job at solving the problem and even explained the mechanics of what went wrong. I plan to call them for any appliance needs I have!!

BRIAN WEDEWER
BRIAN WEDEWER via Google

BRIAN WEDEWER
BRIAN WEDEWER via Google

Response from Owner

Brian, thank you for 5 stars!

JOAN THOMPSON
JOAN THOMPSON via Google

Our experience with this company was fantastic. From my first phone call to them to completion of the repair on my washing machine was three days (and that includes the time that it took to order the necessary part). I have already recommended them to a friend, and will absolutely use them again if the need arises. Our technician, Tristan, was knowledgable and friendly. Highly recommend Mr. Appliance!

Response from Owner

Thank you so much for the review, Joan! You trusting us enough to recommend our company to other people means the world to us. Thank you again!

Nicolas Gagliardi
Nicolas Gagliardi via Google

Kolby was great. He was very thorough and made sure everything was in perfect working g order

Response from Owner

Nicolas, thank you for giving us the opportunity to send Kolby out to repair your Wolf, SubZero and Cove appliances. We are happy to hear that he was thorough and everything is now working as intended!

Pamela Draper
Pamela Draper via Google

On time, knowledgeable, friendly, did work efficiently and quickly

Response from Owner

Pamela thank you for letting us work with SubZero warranty to get your Wolf range working correctly! We're so glad the tech was on time, knowledgable and friendly!

Michael Cantlon
Michael Cantlon via Google

Response from Owner

Thank you for leaving 5 stars Michael! If there is anything else we can do for you please let us know.

Dorothy Broyles
Dorothy Broyles via Google

Response from Owner

Dorothy, thank you for leaving 5 stars!

James Wetterling
James Wetterling via Google

Response from Owner

Thank you, James, for leaving 5 stars!

Susil Sivaraman
Susil Sivaraman via Google

We were directed to Mr. Appliance through Sub-Zero. Mr. Appliance did a good job resolving our issue with the fridge not cooling. John was the appliance service professional they sent. He was great. He made sure that the job was done well.

Response from Owner

Susil, thank you so much for the feedback! We love hearing that you had such a great experience with John during the repair of your Sub-Zero appliance! If there is anything else we can do for you please let us know!

Elizabeth Keyes
Elizabeth Keyes via Google

My technician was very,very professional and friendly. Ask for John.

Response from Owner

Thank you, Elizabeth, for letting us know that John was professional and friendly! We are really grateful to have him on our team!

Chelle Bize Yarbrough
Chelle Bize Yarbrough via Google

Alex the tech was on time, pleasant, diagnosed the problem after listening to the noise. Part came quickly, and Mr Appliance scheduled right away.

Wayne Brown
Wayne Brown via Google

Shauna Marx
Shauna Marx via Google

Response from Owner

Shauna, thank you so much for the 5 star review! If there is anything else we can help with please reach out!

Steve K
Steve K via Google

When the local installation guys for our Sub-Zero side-by-side could not figure out how to adjust the doors, I called Sub-Zero and under warranty they arranged for Mr. Appliance to send someone to fix the door alignment. The person from Mr. Appliance (Alejandro) was fantastic and knew exactly how to adjust the doors on our Sub-Zero. Additionally, he gave us a few tips about how to properly care for the Sub-Zero over time. Thank you, Mr. Appliance.

Response from Owner

Steve, we love hearing that you had such a great experience with Alejandro! Our techs are highly trained with many brands, including SubZero so it was absolutely our pleasure to help you out!

Juby Benin
Juby Benin via Google

John was very professional and quick.

Response from Owner

Juby, thank you so much for the review! We really appreciate knowing that John provided 5 star service during the repair of your Samsung washer and dryer. If there is anything else we can do for you please let us know!

Lynn Cambia
Lynn Cambia via Google

I couldn’t be more pleased with the service provided by Kolby! He came out to repair our Wolf oven and not only fixed the issue efficiently but also went above and beyond by checking on our Sub-Zero refrigerator and Cove dishwasher to ensure they were running smoothly. Kolby’s meticulous attention to detail and genuine care for maintaining our appliances really stood out. It’s rare to find a technician who takes such pride in their work. Thank you, Kolby, for your outstanding service— I truly appreciate it!

Response from Owner

Lynn, thank you so much for letting us know that you had such a great experience with Kolby! We are really grateful to have him on our team! We love hearing that your cove and SubZero appliances are working like new and that Kolby was able to provide some advice to extend the longevity of your units!

Mitchel Perkiel
Mitchel Perkiel via Google

Response from Owner

Thank you for leaving 5 stars Mitchel!

CAROLYN FERRARIS
CAROLYN FERRARIS via Google

Saw good reviews and longevity, called and made appt for next day. Technician called early and was on site diagnosing quickly w resolution. Soon after repair was completed. I year warranty. I’m pleased.

Response from Owner

Carolyn thank you for the review! We really appreciate you choosing Mr Appliance to repair your LG dryer. If there is anything else we can help with in the future we would love to work with you again!

Kathy Mack
Kathy Mack via Google

Excellent company to work with. Chris was exceptional with his explanation to help me understand the problem. Highly recommend.

Response from Owner

Kathy, thank you for being such a loyal company. It was our pleasure to repair your KitchenAid refrigerator. We're glad to hear that you had a 5 star experience with Chris, we know how important communication is and are happy to answer questions and explain all our recommendations for repairs.

Total number of 5 star reviews :1189

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