Is Mr. Appliance of Southeast Idaho Locally Owned?

Mr. Appliance of Southeast Idaho is locally owned by Lonny Walker, a Southeast Idaho native who became a Mr. Appliance owner in 2010. Lonny has a background in construction, building maintenance, business administration, and appliance repair training. He remains actively involved in serving his local community.

Are Your Appliance Repair Technicians Certified?

Yes. Our technicians are refrigeration certified and have experience in mechanical work, maintenance, and appliance repair. We also maintain manufacturer authorizations with many major appliance brands, providing access to technical information and ongoing training resources.

Does Mr. Appliance of Southeast Idaho Repair High-End Appliances?

Yes. Our technicians service standard household appliances as well as many premium appliance brands. Our manufacturer authorizations and technical resources help us diagnose and repair a broad range of appliance models. Contact our team to verify service availability for your specific brand and model.

Do You Provide an Estimate Before Starting Appliance Repairs?

Yes. Our technicians diagnose the appliance problem and explain the recommended repair and its cost before moving forward. We want customers to understand their options and avoid unexpected repair charges.

Does Mr. Appliance of Southeast Idaho Offer a Repair Warranty?

Yes. We provide a one-year parts and labor warranty on qualifying repairs completed outside manufacturer or third-party warranty coverage. Specific warranty terms depend on the repair and applicable coverage.

What Makes Mr. Appliance of Southeast Idaho Different?

Our combination of local ownership, experienced technicians, manufacturer-authorized service, OEM replacement parts, and commitment to customer relationships distinguishes our business. Owner Lonny Walker emphasizes honest communication, ongoing technician education, and following through on commitments to customers.

About Mr. Appliance of Southeast Idaho

Mr. Appliance of Southeast Idaho is a locally owned small business

For Lonny Walker, owner of Mr. Appliance of Southeast Idaho, serving the community is personal. Born and raised in Southeast Idaho, Lonny has spent most of his life in the region and understands the importance of building a business that neighbors can trust.

After earning a bachelor's degree in business administration from Idaho State University and gaining experience in construction and building maintenance, Lonny saw an opportunity to provide a valuable service to local homeowners. He completed appliance repair and refrigeration training in Ohio and became a Mr. Appliance owner in 2010.

Lonny was drawn to Mr. Appliance because of its Code of Values, particularly the belief in treating others as you would want to be treated. That philosophy continues to guide how his team approaches every customer interaction.

Today, Mr. Appliance of Southeast Idaho serves homeowners and businesses throughout Idaho Falls, Pocatello, Rexburg, Blackfoot, Rigby, and other communities within its service area. Our locally owned business has five technicians, most of whom have been with the company for more than five years.

Although we're part of a nationally recognized franchise, our daily business decisions are made locally, by people who live and work in the communities we serve.

For Lonny, the most rewarding part of owning the business is getting to know customers personally and providing a service they can depend on.

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Mr. Appliance of Southeast Idaho is a locally owned small business

Professional Appliance Repair You Can Feel Confident About

Community involvement is an important part of Lonny Walker's life outside of appliance repair.

Lonny has spent approximately a decade coaching high school wrestling, including serving as a head coach. He believes youth sports teach valuable lessons about discipline, teamwork, accountability, and perseverance.

Mr. Appliance of Southeast Idaho also supports local school activities and youth sports teams.

For Lonny, being a locally owned business means more than providing a service. It means participating in the community, building meaningful relationships, and being accountable to the neighbors who depend on his team.

After more than 16 years in business, nearly half of the company's customers are returning customers. Lonny sees that loyalty as a reflection of the trust his team works to earn through dependable service and follow-through.

Our goal is to provide appliance repair customers can trust from the first appointment through the completed repair. We want customers to feel comfortable inviting our Service Professionals into their homes, so our team follows established procedures that include confirming an adult is present, wearing shoe covers, treating the home respectfully, and leaving the work area in the condition we found it or better.

Before moving forward with a repair, we provide an estimate so customers understand what is wrong with the appliance and what the repair will cost. We do not want customers to encounter unexpected charges after work has already begun.

Mr. Appliance of Southeast Idaho is factory-authorized with many major appliance manufacturers, including high-end and luxury brands. This gives our team access to manufacturer service information, technical resources, training, and current service bulletins that can help us diagnose and repair appliances properly.

We also use OEM parts rather than relying on lower-quality aftermarket alternatives. Through Mr. Appliance's relationship with parts distributors and our own local parts warehouse, we work to keep commonly needed parts available and reduce repair turnaround times whenever possible.

For qualifying repairs completed outside of a manufacturer or third-party warranty, we back our parts and labor for one year. Our work is also supported by the Neighborly Done Right Promise®.

After more than 16 years in business, nearly half of our customers are returning customers. We believe that loyalty comes from a simple approach: do what we say we are going to do, stand behind our work, and be accountable when something does not go according to plan.

Frequently Asked Questions About Mr. Appliance of Southeast Idaho

Learn more about our local team, service area, appliance repair experience, warranties, parts, and what you can expect when you schedule service with Mr. Appliance of Southeast Idaho.

Mr. Appliance of Southeast Idaho is locally owned by Lonny Walker, a Southeast Idaho native who became a Mr. Appliance owner in 2010. Lonny has a background in construction, building maintenance, business administration, and appliance repair training. He remains actively involved in serving his local community.
Yes. Our technicians are refrigeration certified and have experience in mechanical work, maintenance, and appliance repair. We also maintain manufacturer authorizations with many major appliance brands, providing access to technical information and ongoing training resources.
Yes. Our technicians service standard household appliances as well as many premium appliance brands. Our manufacturer authorizations and technical resources help us diagnose and repair a broad range of appliance models. Contact our team to verify service availability for your specific brand and model.
Yes. Our technicians diagnose the appliance problem and explain the recommended repair and its cost before moving forward. We want customers to understand their options and avoid unexpected repair charges.
Yes. We provide a one-year parts and labor warranty on qualifying repairs completed outside manufacturer or third-party warranty coverage. Specific warranty terms depend on the repair and applicable coverage.
Our combination of local ownership, experienced technicians, manufacturer-authorized service, OEM replacement parts, and commitment to customer relationships distinguishes our business. Owner Lonny Walker emphasizes honest communication, ongoing technician education, and following through on commitments to customers.

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